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January 2024 by Breanna Garcia
Findlay Honda in Flagstaff is absolutely amazing! All the people who work there are wonderful! There is no other place I would take my car besides there. If you want to take your car somewhere where they treat you like family, it’s here. I will always be a loyal customer here.
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January 2024 by Lisa Shea
I'm so happy to keep our business local, and Findlay Honda made that possible. From the first inquiry to the day of purchase, they were professional and honest with us. We now have a very reliable, impressively comfortable and really nice looking SUV that will, without a doubt, prove to be a solid investment! Thank you Peyton, Madison, Scott, and Dylan for your making this an easy, totally stress-free experience (and you have good coffee!).
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January 2024 by Jeffrey Theiss
Findlay Honda has been great to work with for several years. Faces may change but their heart for service remains solid. Peyton and Jacob were both great to work with in our most recent lease. We will be back and always recommend Findlay Honda!
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January 2024 by Northern Arizona Roadside
Service was great. Took my ‘21 Civic in for a recall issue inspection. They didn’t try to push unneeded services on me at all. They went over what they found (tire rotation needed done, transmission service at its interval, etc), and gave me good info. Decided while I was waiting I’d look at what was in the lot/showroom floor. I didn’t have the door to the first vehicle I looked at open 3 seconds and had a salesman on top of me. They’re very alert, and helpful. Not really looking to buy at the moment, but felt pressured into sitting down with a sales person and really pushed to put in a credit app that I’m just not ready to do at the moment. Salesperson wouldn’t take no for an answer and insisted on scheduling another appointment the next day (which I will not be going to). My current vehicle was assessed as a possible trade in and my value wasn’t quite what I was hoping to hear (I was offered more by another brand dealer just weeks prior). Overall good experience, but sales could lighten up a bit when the customer says they’re not ready.
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January 2024 by Lisa Lamberson
Thank you for an excellent experience serving my Honda pilot today. I was able to call and make an appointment this morning. Then get a ride back to work by the courtesy vehicle and return this evening with all the needed repairs complete. Each staff along the way, was kind and helpful. Thank you for making my day of car service so easy.
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January 2024 by Sulema
What a wonderful dealership Findlay Honda Flagstaff is. We had a super pleasant experience purchasing our family vehicle from them. We worked directly with Dylan, Cemone & Hailey who were all exceptional!! They all listened to our needs and provided us with a relaxed and quality car buying experience. We are so happy with our Odyssey purchase and would highly recommend Findlay Honda Flagstaff to all of our friends and family!
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December 2023 by Michelle Brunker
Cemone was amazing and didn’t pressure me into anything I didn’t already want! The entire process of trading in my 2016 pilot for a new 2024 pilot was very fast and efficient! Go see Cemone for a great experience!
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December 2023 by Mike Mowat
I was traveling through Flagstaff Arizona and 2,000 miles from home when my brand new 2024 Honda CR-V reached 5,000 miles and time for its first service and oil change.I called Findlay Honda an hour before reaching Flagstaff and ask if they could possible work me in that day. They said absolutely!When I arrived I was greeted in service by Mike Kingsbury who not only got my car right in, but washed it and took the trouble to connect my car and the free service package I received from my home town South Tacoma Honda.While waiting, Haven Epps, in the office, made sure we had everything we needed while we waited. They were both absolutely wonderful.
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November 2023 by C Shapiro
Findlay Honda Flagstaff was fantastic from the start. We had gone to three dealerships that day, and loved our experience at Findlay. We arrived, seeing the vehicle we were interested in parked out front, with a few employees waiting for us. Madison came up to us right away and seemed to already know who we were. She took us for a test drive, sharing the different features of the vehicle. We were surprised to hear she’d only been working at Findlay for a short time. She has a great personality and was very kind, bright, warm, professional, friendly, and had carefully prepared to help us know the features of the vehicle we were interested in buying. We were so happy she was helping us. She took the time with us that we needed, explaining everything so well, and helping us get set up to purchase the vehicle. We also spoke with one of the managers of the dealership, Scott. He was so nice and such a great help too. We really enjoyed the experience and felt like the people who work at Findlay are genuine, honest, hard working, as well as enjoyable to be around. They make you feel like family, and they stand by their firm integrity and warm commitment to earnestly help you get what you desire. We felt like we were treated like dear friends or family! They made us definitely want to be repeat customers with their kind and attentive treatment. Thank you Madison, Scott, and Ian! We have loved our vehicle. You all do a very wonderful job, and we hope to come see you again!
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November 2023 by Sarah Kang
The best Honda service you can ever find out there! I’ve been coming to this specific location since I owned my car for about 6 years, and they are by far the top tiered Honda location. Every time I come in with any of my concerns/appointments, they welcome you with their greatest customer services you can ask for without a failure, and make sure you leave with full satisfaction. Thanks to the whole team for making such an amazing service environment, and special thanks to Collin and the service manager Jonathan for spending extra care for my car. Always looking forward to bring my car to this location without any doubt.
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November 2023 by Justin Ross
It's the type of car buying experience one would expect in a small city. Nice and respectful people who come across as caring. I have in two years purchased two new CRV's from Findlay. Dylan, Tyler and Craig all contributed positively. Thanks ya'll!
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October 2023 by Jylian Ramsey
Toby was phenomenal today; I drove up here from Phoenix and experienced battery issues, bringing me to the service center. They had it tested and replaced the battery all within about 45 minutes, which was much faster than expected. Another good Honda service location 100%
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October 2023 by Michele Mattix
I’ve taken my car to Findlay for several years. I live in a town about an hour away. When I called to schedule my appointment, I explained that I needed two things done and I didn’t want to make two trips. ‘No problem’ they said. When I got there and dropped my car off and discussed the treatments I was told that they’d have to order a part and that the product they have to defog the headlights is substandard and they recommend coming back when they get the better product in. When I reminded them that I specifically requested one-day appointment and was told ‘no problem’, there was a shrug. I was able to do one of the three things that I brought my car in for. When they offered to order the part and rescheduled me, I declined. I again expressed my dissatisfaction of being told that I could do everything in one visit only to find that that’s not the case. I was told a manager would reach out but it’s been well over a month now and I have heard nothing. It’s clear that they don’t take customer service seriously. I won’t go to Findlay again.
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October 2023 by Lydia Padilla
Everything went smoothly and everyone was a pleasure to work with. There wasn’t any sales pressure. I knew what I wanted and what my budget was and they worked with me to fit my budget needs. It was a positive experience and I would highly recommend them.Also, their financing rates and payments blew carvana’s financing out of the water for the same price and vehicle. I got a way better deal at Findlay Honda for the same vehicle, but much lower mileage, better interest rate (less than 1/2 of carvana’s), lower monthly payments, and better warranty. I would highly recommend them.
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September 2023 by Donna Vryhof
Findlay Honda in Flagstaff gave me excellent service and provided a shuttle to take me home after I dropped off my car and pick me back up. They were very organized and I thought their service was above that of other dealerships I have used. I am happy to recommend them.
