The appointment was fine. It didn't take much time, and the staff was very friendly.At the end of it they gave me no information about what will happen next, and there has been no communication since.My car is not fixed, and I have no indication that the service department is doing anything to resolve the issue.
December 2023
Our service manager was the best. She told us the job would take about an hour it was completed just under that. They even noticed my tires needed a little air and took care of it. I appreciate the little things.
December 2023
Very friendly staff, I took my Mk5 Gti to get the headlights working and they didn’t even charge me the inspection fee because it was so quick and easy. Great people and service, if you’re nice to them they’ll be nice to you.
For us, "customer service" means making your experience as easy and enjoyable as we can. We try to provide great customer service in a number of ways: You'll find all the information you need to buy a car on our site: -- You can research the VW that's right for you. -- You can request a quote on the new vehicle of your choice. -- You'll enjoy prompt, quality service from our service center. Our friendly, professional staff will exceed your expectations for personal service.
