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October 2023 by Monica L.
Drove from Phoenix to AZ Snowbowl to view the fall foliage, and when I got back into Flagstaff my engine light came on. Went to Flagstaff Auto Repair to get it checked out. Howard took the time to diagnose the problem, explain what needed to be done to prevent the problem in the future, and got me back on the road safely. Thanks Flagstaff Auto Repair!!
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October 2023 by Sarah Powell-King
They are amazing people here! Our truck lost power steering and brakes they got us in and were able to get the parts and get it all fixed up by afternoon! I would totally recommend them!Service: Steering & suspension replacement
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August 2023 by Aidan Holmes
I got a standard oil change & tire rotation. Very prompt responsiveness. Transparent communication while my vehicle was with them. Same day turn around. What’s not to like? I will be going back!
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August 2023 by Lucas Miller
My car broke down on the way back fromThe Grand Canyon, and flagstaff auto repair was extremely accommodating to get my car in and fix it for me. Super friendly and professional, highly recommend.
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August 2023 by Ramona Bradley
This place is dishonest. The owner Howard is really rude. Over the phone he’s polite and ropes you in, but in person he’s a grumpy A hole. That will straight up lie to you in hopes that he can make money. I think he’s so depressed and hating his job because he failed at something else. The whole office is a nasty mess that smells bad everything is covered in dust. It’s sad he has all these trophies laying around in a mess and he just treats people poorly. No honesty. Really bad service!
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August 2023 by Jacquie Bird Day
I have heard nothing but horrible things about this place. We took our vehicle in for what should have been a basic repair and they charged an extreme amount for almost nothing. Clearly they are not running a reliable business and are taking advantage of the fact they are one of the only repair shops in a small community.
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May 2023 by Andy Gray
These guys are the real deal. Brought my vehicle to them for the second time for minor repairs, Howard and his crew got it done! They’re 100% trustworthy, Very very good shop! 5 STARS!!!Services: Transmission
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May 2023 by Leslie Murray
I called for an appt a week ahead of time. Got towed in on the appropriate day, and after an hour or so was very politely told they didn't know why my car wouldn't start, and that they were short handed, so it would be best for me to go somewhere else. They towed my car out onto the street with a tow strap and that was that. Very nice people, but don't expect to get your car fixed.
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May 2023 by Paul J.
Quick and easy quoting. Fast and professional communication. So glad l found this place. They got my van back on the road within a few days and l was able to continue my travels. So happy!!
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April 2023 by Kristen Greenwood
We ran into trouble driving back to the East coast. We were lucky enough to find Howard and Flagstaff Auto Repair and are forever grateful for his knowledge and honesty
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March 2023 by Justin Humphreys
CALL ASCOT MOTORS INSTEAD!!I wish there was a spot to rate with negative stars. I had a horrible experience. I paid $1,500 for a job that didn't even get fixed. They wanted to charge me another $1,500 to redo it. Because a part I supplied seemed to have failed Instantly. The problem is they didn't even bother to investigate why it failed. The parts I supplied are good well known parts from a very reputable company. They have their own warranty. Needles to say.... I would never recommend this shop or it's business practices. Do NOT go here unless you're looking to get ripped off.
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March 2023 by Barbara Shovers
I really trust Howard and Lainie to be fair and honest. They charge way less than the dealer and get the job done in a timely manner. Lainie even gave me a ride to and from home. I highly recommend Flagstaff Auto Repair.Service: General repairs & maintenance
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December 2022 by Vivien D.
My family and I are on a roadtrip across the US. We realized once in Arizona that our cars temperature was all the way on cold and a red light showed on our dash while on the freeway. We tried a few mechanic places in the area and none could help us right away. Being that we had to check out of our hotel, pack our pets in our car and hit the road asap, we needed help right away. We came across Flagstaff Auto repair and Howard was so very kind to help us right away and replace our coolant thermostat. He and his wife are very nice and made our experience 100/10. The car is running perfectly and we are on the road again safely. We would 100% recommend this shop.
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December 2022 by Makenna Harger
My car was making horrendously loud metallic scraping noises. I called, brought it in and within a few hours they found the problem and fixed it. Amazing customer service, fair prices, and the friendliest staff!! Definitely will be going back for future needs and highly highly recommend for anyone in Flagstaff who needs a mechanic :)
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December 2022 by Sonya Palacios
Visited this shop on 11/30/22 and was very pleased with the knowledge and customer service. We were passing through and they put a new radiator. We were on the road the same day. We waited in the lobby and they made us feel right at home. Thank you all very much :)
