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February 2024 by S. M.
Absolutely pleased! DEAN SWANSON , you're awesome! Thank you to the team at Flag collision!
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January 2024 by Taylor Reinoso
Dean Swanson was excellent to work with. He is an expert in this field and we had a seamless experience start to finish. He has great communication and realistic time estimates. He worked with our insurance and handled it so we didn’t have to! Would highly recommend him to anyone needing vehicle repair assistance!
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November 2023 by Debbie Howe
Nick Reinhold did a beautiful job on my dented truck. Everything was as promised…. The cost, the time, the finished product, keeping me informed as to progress. And when I went to pick it up, it was spotless inside and out. And I couldn’t find the dent! Thanks Nick!Services: Painting
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October 2023 by Bob Koontz
This review is being written for all the parents out there such as myself, who have kids going to Northern Arizona University.My daughter, who is from California and currently on our insurance, was involved in a traffic accident while driving her Honda CR-V. As a father I was immediately overwhelmed with the fact that I'm not there to take care of her and help her arrange for her car to be repaired.We called the Honda Dealership and they recommended Flagstaff Collision Center and I'm so glad they did.Deanne Hale couldn't have been anymore professional and was such a blessing to my daughter. Deanne, along with the entire staff at Flagstaff Collision Center, took care of my daughter as if she were their own and for that I am forever grateful.The car was pretty damaged from the accident but looked brand new when they were finished. When my daughter went to pick her car up she said she started crying because she was so pleased with the repair they did.Thank you again.Forever Grateful,Bob Koontz
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October 2023 by Henry Tyler
My truck was supposed to be in the shop 30 days here we are approaching day 60 without a care as to my vehicle return Deann has only reached out to confirm that her previous promises are no longer valid without any definitive answers.I just want my vehicle back at this point and it feels like its being held hostage. I would not recommend bringing your vehicle here. At least not currently. My vehicle was not stolen it was vandalized however and two months is excessive no matter how you put it..Services: Painting
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August 2023 by Angel D.
They took great care of my car. Repairs were done. Looks brand new, Thank you for keeping me informed when parts arrived and Repairs were completed.so happy to be driving it again.
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August 2023 by Erin Bates
Our experience at Flagstaff Collision Center was fabulous. My son’s “older” truck was hit. Flagstaff Collision worked hard to find all the parts needed to put an older truck back to “like new” . We received a daily email to let us know the status of the repairs. The repairs were finished before the estimated completion date which we were very grateful for. Communication regarding the car was amazing. Dean was the technician on our son’s truck. Dean went above and beyond to ensure that my son’s truck was better than expected when it left his shop. Our family is very grateful for Flagstaff Collision.Services: Painting
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June 2023 by Apkaz
Dean was super responsive throughout the entire process. There was a slight delay towards the end but with a major repair like I had it was understandable. The work itself was phenomenal. My truck looks brand new. It looks better honestly! Fantastic work. You guys run an amazing shop. All my interactions with the staff were super friendly. I would recommend to anyone in a heartbeat. Thank you!
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May 2023 by Krista Lepiane
Flagstaff Collision Center handled the repair on my Audi with skill and professionalism. Dylan called me every few days to keep me in the loop on the status of my repair. Every time we spoke, he was courteous and kind. I am extremely satisfied with the repairs done on my vehicle--it looks as good as new! I'd recommend Flagstaff Collision Center to anyone.Services: Painting
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May 2023 by Brian Joseph Lesinski
Very impressed with Flagstaff Collision Center. I felt they were upfront and honest in their quote and time frame for the repairs. I was very appreciative of their customer service. They were professional and friendly throughout the process.100% customer satisfaction, would highly recommend!!Flagstaff Collision Centerwas extremely proactive and responded immediately to give me the help that I needed in a very stressful time. I received excellent communicationfrom both Mariah and Dillon making it an extremely pleasurable experience.Flagstaff Collision Center is a great place for auto body work. I'm glad that I met Dillon and Mariah.Services: Painting
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May 2023 by Toneva Haycock
I came here based off the reviews thinking I was going to get great service. I dropped the car off on the 9th & it's now the 22nd with the car not being done. I made a second trip out here only to be told the car is not done & they're still waiting on parts. This is unprofessional when I was sent emails stating an estimated date and multiple calls we're made. They lacked ordering parts & blame FedEx for slow delivery. I would go else where if you're looking for timely, great service.
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May 2023 by Krista L.
Flagstaff Collision Center handled the repair on my Audi with skill and professionalism. Dylan called me every few days to keep me in the loop on the status of my repair. Every time we spoke, he was courteous and kind. I am extremely satisfied with the repairs done on my vehicle--it looks as good as new! I'd recommend Flagstaff Collision Center to anyone.
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April 2023 by Nick Cersosimo
I received my vehicle in poor quality. I realize Deanne asked for me to bring my vehicle back in , but understand the hesitation. It took over a month to get my vehicle back. Which I get, but to have poor quality work is unacceptable!The only reason I gave three stars was the fact that as the repairs came close to being finished communication was good.Services: Painting
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April 2023 by True
Dillon and his folks did an outstanding job on my Van. The quote/estimate he gave me was solid on price and time to get the work done. The finished results look great (Line X on lower panels of Sprinter) Thanks again and great work!
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March 2023 by kishore rompicherla
I had a great experience with flagstaff collision center. Below pictures talk more. Th and Diana for helping me out on this.
