-
September 2023 by Brandi A
Joann is the sweetest! I called her from Phoenix looking for a florist in Flagstaff, since that’s where my wedding would be. She was so kind over the phone and even sweeter in person. She stayed open to help me pick out gorgeous flowers for my bouquet. She is so good at what she does. (I even stayed within my budget). My bouquet was perfect!
-
September 2023 by Dia T
My experience with Floral Arts was absolutely amazing!! I called to order flowers for my sisters birthday because I didn’t see what I wanted online and they went above and beyond. Her flower arrangement was so beautiful that it made her cry. Now that’s what I call great Customer Service. I highly recommend this company.
-
June 2023 by Latin Kay
JoAnn went above and beyond for my flower arrangements on my wedding day! When I heard her use words like “yummy” and “delicious” when describing my flower choices I knew she was passionate about her job. She was specific with her questions and even made some suggestions as I needed a little help making decisions. Day of the wedding, she brought in all of our bouquets and they were absolutely gorgeous! They were exactly what I had asked for. Thank you JoAnn for being an extraordinary florist and paying close attention to details!
-
May 2023 by Gabriel Lopez
Sales associate was very pushy with my fiancé when she expressed some hesitancy about purchasing from them. Will not be returning.
-
April 2023 by Sierra Boliver
My husband and I purchased 1 bridal bouquet and 1 boutonnière from Floral Arts of Flagstaff, and they were truly a breeze to work with. We gave JoAnn an overview of what we were looking for, and she truly did an incredible job. She even went through the trouble of adding charms we had bought onto both the bouquet and boutonnière, which we greatly appreciated. Overall we had a great experience, and will definitely use them for any of our floral needs in the future.
-
April 2023 by Sierra B.
My husband and I purchased 1 bridal bouquet and 1 boutonnière from Floral Arts of Flagstaff, and they were truly a breeze to work with. We gave JoAnn an overview of what we were looking for, and she truly did an incredible job. She even went through the trouble of adding charms we had bought onto both the bouquet and boutonnière, which we greatly appreciated. Overall we had a great experience, and will definitely use them for any of our floral needs in the future.
-
November 2022 by Carli Holocher
My wedding bouquet was absolutely beautiful. I never met with anyone, only spoke over the phone. I just gave general ideas of themes I liked and sent some example pictures and I was in love with the bouquet they had when I went to pick it up! I am trying to preserve parts of it in any way I can because I want to be able to keep some forever!
-
October 2022 by Alison
Flagstaff Floral Arts made our wedding a DREAM! The floral arrangements were fresh and beautiful. JoAnn helped us choose flowers that would look nice, and remain fresh in the dry Arizona Air. JoAnn was responsive to questions and punctual with estimates. The FFA team arrived early on our wedding day to set up the floral arrangements, and delivered flowers in vases with fresh water. I would 100% recommend JoAnn and Flagstaff Floral Arts to any couple
-
October 2022 by Maureem Oltrogge
I received two floral arrangements from Floral Arts. The first arrangement was beautiful when I received it, but within a couple of days flowers were wilting and dying. The second arrangement was also beautiful but I was picking wilted flowers out on day two. I was very disappointed. The attached photos are day two and three.
-
August 2022 by alison gillam
Flagstaff Floral Arts made our wedding a DREAM! The floral arrangements were fresh and beautiful. JoAnn helped us choose flowers that would look nice, and remain fresh in the dry Arizona Air. JoAnn was responsive to questions and punctual with estimates. The FFA team arrived early on our wedding day to set up the floral arrangements, and delivered flowers in vases with fresh water. I would 100% recommend JoAnn and Flagstaff Floral Arts to any couple
-
August 2022 by Justin W.
I will give them two stars instead of one since the flowers were setup well and up to standard. Other than that customer service was pretty awful. The price was well above the market average after shopping around, but we decided to go with floral arts since their presentations and flowers looked better than the other options in Flagstaff. I have no problem paying above market value for a service if the experience is up to standard but it definitely was not. We were charged an extra 75 without being notified. Supposedly it was for linens that they had to provide which they were supposedly not notified about? This should all be worked out in the initial estimate and I'm pretty sure we were never asked if we would like linens provided. Anyway, 75 is not a big deal. I just think it's rude when providers charge their customers before notifying. Just call, let us know why you are charging the card and then proceed afterwards. They also wanted us to return their buckets. I was not aware they were going to be using buckets they wanted us to return, especially since we left for our honeymoon in South Florida the following day. It would definitely be a good idea to use disposable buckets that do not need to be returned at your customers expense. You should also let your customers know that you will be providing buckets that need to be returned beforehand. We paid a handsome price for their services and we're not treated very well or respectfully throughout the process. Will be taking my business elsewhere going forward. Flower shops are much more professional in Phoenix and much more aware of how they treat their customers. Will be using one in the valley going forward.
-
July 2022 by Lighthouse Flower Shop
This is a beautiful shop with a very nice staff. They have a great selection of plants and premade arrangements. I will highly recommend them to my customers looking for flowers in Flagstaff.
-
June 2022 by Christine G.
I loved this shop. Very nice premade arrangements and staff. The prices are great. I would highly recommend this shop.
-
May 2022 by Sandy Williams
Amazing! Beautiful! Wonderful! Unique!Truly Art with flowers.Thank you so much for giving my family and I a wonderful memory to last a lifetime.Sandy Williams
-
April 2022 by Mich E.
Came here for flowers for my sisters funeral. Didn't catch the name of the lady that helped us, but my and my sister in law weren't really sure of what we wanted. They were great in helping us pick out and plan the arrangement. Fast forward to the day of the services. We're about 20 mins from the start of services and no flowers. I called and there was some sort of mix up. I was originally told they would be delivered day before. And on the phone I was told they were in route to the mortuary (services were being held at the cemetery). They arrangement arrived just on time but I couldn't enjoy it just being upset with the mixup and the circumstances surrounding the day. I waited a day then called to complain (and I'm glad I did- I was just too emotional and stressed from the day before). I talked with Vanessa; I have to say she was lovely to deal with. You don't find it too often anymore someone who can remain calm and actually express regret for mistakes made. True customer service skills there. As I am still a bit bitter about the mix up, I understand s**T happens and we came upon a deal to satisfy. I have to say the arrangement came out bigger and more beautiful than expected. Would definately consider ordering from them again.
