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January 2024 by Cole Beck
I was at the GameStop across town attempting to trade in an old device for store credit on a new console. The GameStop located in the mall was very nice and respectful in telling me that they were unable to appraise my devise due to their computer not working. They were very busy, but a nice man still found the time to help me. I was then recommended to head over to the other side of town. I even called the other GameStop to confirm their ability to trade in my current device. I get to this GameStop, and it is dead inside, yet there are three employees standing around doing absolutely nothing. The man who did try to help me reset my I Phone, then after 1-2 tries with a spotty cord was done. He said I needed to go to another location, yet he was the one who erased the phone and would not even give it any effort when another location was able to do it in five minutes. I was able to then get it traded in at another location. If you need to go to a GameStop save yourself some time and just go to the mall location.
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November 2023 by Alexandra Di Mashe
The customer service here is always terrible. I tried to tell the cashier that I should have a $5 monthly pro reward and asked why it wasn’t showing up. He proceeded use my points to redeem a coupon instead of looking into the missing pro reward without my permission. I was purposely saving my points and he wasted them. He redeemed not one, but two coupons for $3 and $1. The system would only let me use one so now I have a worthless $1 coupon on my account I don’t plan to use.
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April 2023 by Tony Terranova
Friendly and prompt service. Helpful gamer tips and an awesome variety gamer and anime items.
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February 2023 by Awaconant
It's 11 am 2/4/23.The store hours say it opens at 10 and the store isn't open yet!
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January 2023 by Derrick Gonzales
Do not buy online points of any kind, for any game. Store employee stated they are just a middle man and if something goes wrong you are out of luck.
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January 2023 by apexarborservices tree service
Good place to buy and sell used games and devices.
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November 2022 by Robert Hughes
Best place to buy PS5 ?
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October 2022 by Jose O
I’ve been going this GameStop since I was a kid, If it’s a NEW console i always buy from this store, the warranty they offer for their tech or games is well worth it especially on consoles and the service is friendly and always ready to help on any questions. This place always put a smile on my face. Always check back for stock or hit the online store for deals and more.
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June 2022 by Martin Ortiz
I’ve been going this GameStop since I was a kid, If it’s a NEW console i always buy from this store, the warranty they offer for their tech or games is well worth it especially on consoles and the service is friendly and always ready to help on any questions. This place always put a smile on my face. Always check back for stock or hit the online store for deals and more.
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April 2022 by Jeremy H.
I bought my son a new system and game. Mike the store team leader was very helpful. Through entire process of me having to return the system for my sons behavior. Being that I was within the 7 day policy. I received a full refund without any delay. Customer service definitely a priority to Mike and his store.
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February 2022 by Jeremy Ashin
Haven't had nothing but good experiences here. They were understanding with my return and kind shout out to the guy that helped me out mike I think
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February 2022 by Tiernan C.
Was in store 27 minutes before being greeted. I was only customer in store. Brendan and Eddie should be terminated.
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January 2022 by Donald Busse
If you buy a product and it comes out of the box broken, they won’t take responsibility unless you purchased their warranty. A warranty is for wear and tear, theft, damage. I shouldn’t have to gamble if I’m buying a working product. Best Buy or Amazon convert for life.
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January 2022 by Crimsonwavess
I have gotten many games from here I love it check it out that got games from Xbox to ps4/ps5 ect but they are the best check it out when you get the chance
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January 2022 by Dante Evans
Friendly staff. Always helpful and good selection of games.