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December 2023 by Lou S.
The front desk managers are so nice. I am however disappointed in huge price increases over the last 3 years. I rented a small storage unit for $$70/month and now its $90.00 I recommend people go find somewhere else because the price will go up.
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November 2023 by Philip Garrod (PhilG)
I have been using Hanes Storage for several years. Even though it is a bit out of town and in the opposite direction for my usual destinations, I continue to use this business because the employees are very friendly, eager to help and have helped me work through some difficult situations through creative problem solving. Access to the area is quick and easy while remaining secure. Prices are reasonable for the area. I plan to stay with them as long as I have storage needs.
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October 2023 by Alex Lange
the people here are so nice and helpful! i feel good about leaving my stuff in storage with Hanes!
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September 2023 by Michael Harris
Mary and Mike are great people taking care of your business and accommodate as well as communicate with us on our RV parking at your facility. Mike and Suzanne Harris
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August 2023 by Reagan Reed
Haven't had any issues! This storage unit is easy and quite convenient.
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August 2023 by Regina Francisco
Very nice staff. Explained everything. Easy to sign up for storage.
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August 2023 by Kelsi Rollins
Getting access to my unit was very easy and the ladies in the office were very helpful
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June 2023 by Judy Peeler
We made an appointment to meet with the property manager and were greeted pleasantly. Units & prices were discussed then we were shown the units to make our decision. Paperwork was handled efficiently and we were on our way shortly. We have been adding items to our unit off & on all week and never had any issues. Peace of mind means so much!
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June 2023 by Bo
The online reservation said $90 but when I got there, she said it's $150... they add on some kind of "move in" fee and the insurance is about 2x-3x more expensive than every other facility I've been toThen, natalie (the 1st ladies wife) told me I could work on my car at my storage unit, but then the 2 came and tried to kick me out for working on my car the next day, even though natalie said i could do that.Then she wouldn't give me a prorated refund of any kind, even though I was only there a few days.The cops told me I have to go to civil court to get my money back, which is too time consuming to deal with right now.
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June 2023 by Katie Boice
Friendly, and helpful staff. Very clean! Great price, I highly recommend this place.
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May 2023 by Julie Seeker
The rental process was very straight forward and the customer service is top notch. All my questions were answered in a timely manner. I would highly recommend this storage unit especially for college students!
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March 2023 by Kati
Clean and safe, they do not remove snow from the front of your storage unit doors so that has posed a problem for entering the unit in the winter. The top of the unit is open to the side units so quite a bit of dust and dirt gets in /Other than that it is good place to store belongings
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March 2023 by Nicolas Kimes
Easy location to access just north of Flagstaff. Not crammed in like my last storage provider. Plenty of room to turn around and make corners without hitting buildings. Natalie and Nora always take great care of me. They really care about their tenants and make everything as easy as possible!
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March 2023 by Sonja Cornett
This place has been pretty good. They are open until 9pm which is late enough for when I get off work and open again at 6am which is early enough for when I go to work so it has been a convenience due to that. The people who here are very pleasant to interact with. I would recommend this place for sure!
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March 2023 by Kathryn Irwin
Clean and safe, they do not remove snow from the front of your storage unit doors so that has posed a problem for entering the unit in the winter. The top of the unit is open to the side units so quite a bit of dust and dirt gets in /Other than that it is good place to store belongings