-
February 2024 by Deleanna Yellowman
Not that's good to
-
February 2024 by matt mcc
We've stayed here twice and throughly enjoyed our stays. There are wine options of an evening across from the front counter. Our favorite part is that this HGI sources its bacon locally and it is thick and tasty. Best bacon of ANY Hilton property. Come for the location, stay for the bacon!One minor quibble: only one elevator.
-
February 2024 by cary mcfadden
The noisiest hotel I've ever been in. From people above to people on our floor. Coming and going all night.In the hotel's defense I did not contact anyone so they had no chance to rectify the situation.
-
January 2024 by Starr Williams
Can I just say as a person who travels for work and lives more out of hotels than my own place THIS Hilton set the bar!As I walk on this treadmill this final morning, I have nothing bad to say about the last 9 days.The gym is top tier! All new up to date equipment including treadmills, ellipticals, peloton bike, free weights(and they’re all there), and get this a SAUNA! Like what?!Now let’s jump into the fact there are 2 restaurants downstairs so you absolutely don’t even have to leave the hotel especially if it’s a short trip. The sushi was amazingggg. Lindsey and Genna were my waitresses and both were super friendly including the guys working behind the sushi bar.They have a full bar downstairs where I got to end my Friday night. Jordiiiii was my bartender and she may not know it yet but stamped as my friend when I come back to flagstaff again ?.The rooms themselves are super comfortable! Everything is so clean! You can tell they don’t do a rush by job with cleaning.I 10/10 recommend this Hilton. It’s going to put the pressure on anywhere else I stay this year but if I come back I know where I’m staying and this is your sign that you should too!!!
-
January 2024 by Mahsa Askari
Unfortunately, our experience was severely impacted by a distressing incident on the night of 1/4/2024. Around midnight, a very loud fire alarm abruptly woke us up. Understandably alarmed, we hurriedly evacuated the building via the stairs, along with other guests. This experience was not only frightening but also caused significant discomfort. After several minutes outside, hotel staff informed us that it was a false alarm, with no explanation or apology offered for the disruption.This incident left us with headaches and we were unable to sleep for the remainder of the night. As a direct result, we were forced to reschedule our planned road trip due to exhaustion and lack of sleep. The lack of communication and apology from the staff, coupled with the physical and mental discomfort we endured, significantly detracted from the quality of our stay.
-
January 2024 by John Sachs
Easy access to NAU functions. Very friendly staff. Pet friendly. Clean rooms. Pool and hot tub available indoors. An exercise room next to pool. Serving breakfast. Other restaurants close by. Very friendly staff.Rooms: Clean and spacious.
-
January 2024 by yuriko orozco
My 1st time staying here and i have to say that this is a great affordable place to stay. The staff was wonderful and the the rooms had a mini fridge/microwave which is always a plus. They offer an indoor heated pool with jaccuzi. Check out is at 12pm which is very convenient. It is also close to many food selection and stores.
-
January 2024 by Laura B.
Loved this hotel, will be staying again. Clean spacious rooms, had a fridge, microwave coffee pot, extra cabinets. It was
-
January 2024 by Nicole Patrick
We arrived at night in December to a room with a wide open window that smelled like smoke. Was offered an alternative room which was next to the lobby/elevator and very loud. The AC unit didn’t work.There was one employee who was doing the best he could with long lines and many other guests switching rooms. He was friendly and helpful.I know there are not many options that are so close to downtown and pet friendly but definitely would not recommend.
-
January 2024 by Mike and Shawna Hual
Staff very helpful. The breakfast was delicious. Room clean and quiet at night. Hotel is doing some renovations now but it will be beautiful when finished.
-
January 2024 by Julian Haight
My only complaint is the #2 Tesla charger worked only sporadically. The other three were occupied.Pick one:1. Use a reservation system - we all want to charge overnight.2. Add more chargers.3. Don't advertise charging.Edit to respond to the reply:I did mention it to the staff and they had no solution. I don't think the fix is as simple as you say - the connector seemed loose and worn out.In any case the chargers are oversubscribed. Add more or use reservations. I want to be able to count on getting a charge - or go somewhere i can.Going from 4-star to 2 based on this insufficient hand-waving response.
-
December 2023 by Sharad Patel
Lower rating because rooms are old and not as clean and the lobby was going through renovations. I also was questioned for sitting in the breakfast area drinking my coffee even though there are no other seating options in the lobby while its being renovated.
-
December 2023 by Michael Lewis
Nice facility being upgraded while I was there. Recommend it to everyone.
-
December 2023 by Patrick Santos
Great!
-
December 2023 by Ali Kluver
Nearby activities: Restaurant close by.