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December 2023 by Taylie Huynh
I was working with Oxendale Kia to fix all the recalls on my car, and was told to call this Inspectors Auto so they could do the molding on my windshield. Ryan was absolutely amazing helping me get everything situated. Kia told me it would take an additional two weeks to fix on top of the 3ish months I spent waiting to get all the parts, but Ryan was able to have someone there the next day to fix the molding. Despite me knowing nothing about my car Ryan was so kind and patient with me and even called me after to let me know everything was sorted out. I am so grateful for Ryan and everyone else at this Inspectors Auto for their urgency and ability to communicate effectively. 10/10 would definitely recommend :)
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November 2023 by Delores Succo
I called to see if a windshield was available and in stock for my vehicle Make and Model. I was asked if I submitted an insurance claim and was told I cannot be given information until that was done. I continued to ask questions and the person I was speaking to abruptly hung up the call. I received the worst customer service experience with this business. I’ll be taking my business elsewhere.
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October 2023 by Sonja London-Hall
Not pleased at all with the "detail" job. (Sept. 28, 23)Detailing is a new car type cleaning inasmuch as a used car can be. Images at the moment I picked the car up and got it homo: dirty leather, roof untouched, pine sap (after I was told they took care of pine sap gratis).Services: Full body wash
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September 2023 by P F.
Excellent service, knowledgeable and informative about options. Had my new vehicle ceramic coated at the west side location and couldn't be happier with how it turned out. I'll be returning for any detailing needs.
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September 2023 by Pam Hull
I called late so I knew I couldn’t get in that day but they came out bright and early the next morning. Since it had already been filled by a different company(very poor job!) he went ahead and tried and then resealed it. And they didn’t even charge me!!!!!!!! I tried to pay but wouldn’t take my $$$$. Highly recommend! Very prompt, friendly and professional.Service: Auto windshield repair
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August 2023 by Kai M.
Locally owned. Great service for a fair price. I definitely recommend. !!!!!!!!!!!!!!
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August 2023 by Joe E.
Ryan and his crew at the detail shop did an amazing job ceramic coating my 2022 Honda four-door pilot. The color of this vehicle is black. They were very punctual on time polite. It's one of the first northern Arizona companies. I had to work on one of my vehicles that I am overly happy with. I would highly recommend them to do any car.
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August 2023 by Brian Szabo
Drove from Williams to drop my car off for a 10am clear bra appointment. Was told beforehand it would only be a few hours, so I walked around and ran some errands. Came back at 1:30 and they still hadn’t pulled my car in to work on it. Ended up grabbing it and leaving. I’ll do the install myself. Typical Flagstaff business, doesn’t want to take your money and is why I end up doing work myself.
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June 2023 by Eric Luczynski
Repeat customer with great experiences from 3 car tints and multiple details. Jesse and his team are always efficient while being friendly, helpful and patient. Questions are answered with confidence.Service: Window tinting
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May 2023 by Booney Nash
Same day service, quick and friendly. Ryan promptly greeted us and within 20 minutes restored my mother’s headlights. Great service and pricing. Would recommend!Service: Headlight polishing
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May 2023 by Jesse V.
These days, it's very rare that I am blown away by the services I hire. We brought in our four-year-old Jeep for a full detail. It came out far better than I expected. Usually, I walk around the car and find things that got missed by other detailers. Or, worse, I bring it home and find them. When I arrived, Ryan was doing that for me. We take our Jeep off-road, so it's not pristine. But Inspector's got it as close as possible. It's a headturner once again. They were timely, flexible, and organized. I was very impressed. Thanks Ryan, Jesse, and anyone else who put in the time.
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April 2023 by Heather G.
Same day service, quick and friendly. Ryan promptly greeted us and within 20 minutes restored my mother's headlights. Great service and pricing. Would recommend!
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April 2023 by Artem B.
Fast and quality windshield replacement,OEM parts friendly customer service .Nice place
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April 2023 by Gregory U.
My wife had the windows of her new Subaru Forester Touring done yesterday at Inspectors Auto Appearance and she is quite pleased with the results, albeit more expensive than the quoted price over the phone. I understand that the tint she selected was an upgrade, hence the additional $200 cost.
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March 2023 by Brendan F.
I originally dealt with Urban Auto, but I think Urban and Inspectors are the same company. They did a great job with my windshield replacement. They dealt with my insurance seamlessly, got me an appointment within a week (everywhere else in Flag told me a 2-3 week wait), quoted me $200-300 less than everyone else, and did the whole thing in an hour while I waited in their lobby with free Wi-Fi. They installed the windshield nicely and calibrated all the sensors correctly. The people at the front desk were also very nice and patient with other customers who were complaining. 10/10.