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“Came in and got the iPhone 16 pro max and the Samsung galaxy a9 and the wifi device. I was helped by Leo and when I was in there I got to meet the DM ANTHONY who made sure we were treated with great customer service unlike the one we received from the other location that is across town. Me and my wife left there very happy since we knew we got treated with great customer service. I been with t mobile for almost 11 years and I don't think I'll go to another provider since t mobile prices and service are top notch in my eyes and the customer service is also spectacular. Definitely coming back here for my service again.”
“Jason was very helpful in solving a captcha/browser issue for me on my iphone14. He patiently walked me through the steps to take to solve the problem and what to do if the issue recurs. Thanks very much!”
“Damon was super helpful and knowledgeable. He helped me figure out why my bill went up over 20 dollars in the past 6 months. I appreciate him taking the time to validate my concern and help me identify the problem !”
“I've been added to my sons family plan and I went in to close out my old account. The people at verizon have always been pleasant and understanding. The young man asked how he could help and showed me respect without interrupting or complaining. I had been at another service, to get set up on my sons plan, and they were rude and pushy and whiny. It was so nice to be in this verizon, that I wished my sons plan was with them. Thank you verizon for hiring good people.”
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“Very friendly staff member named Justice.
He really listened to me and worked on getting me the information I needed to reduce my phone bill.
I only gave a 4 because the information ended up being incomplete, and the reduction in cost was not nearly what I was led to believe it would be.
No matter, I felt really well treated.”