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April 2023 by David Mick
Erica was very professional, easy on the eyes. Represented Liberty very well.
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April 2023 by Lanky Wilson
Great experience happy family getting something back
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April 2023 by Teresa Ochoa
Great customer service and quick Thanks!
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April 2023 by Richard Martin
Awesome service explains everything in detail and brought up to speed with any questions I had or any thing I didn't understand...
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March 2023 by Arturo Perez
I've been doing my taxes here for about 3 yrs now and have never had an inconvenience. This years taxes did not go as smoothly as I anticipated. However, when my taxes where not accepted by IRS I reached out to customer service who assured me that someone would call me back to resolve the issue. I was a bit reluctant that I would receive a call. I was contacted by Chelsea, the manager of this location immediately. Despite Chelsea managing from a remote location she demonstrated excellent customer service, resolved my issue and got my taxes' accepted same day by IRS. I will continue to do business with liberty tax and would recommend this location for your tax needs. Thank you Chelsea.
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March 2023 by Serene Laughter
Erika was amazing! An efficient process & super friendly, will be back next year for sure!
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March 2023 by Monique Bernal
Huge thanks to Chelsea for helping me with my taxes. She’s very nice and helpful, and was able to help me before my scheduled appointment time.
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March 2023 by janice yazzie
Erika's tax preparations was a very good experience for us.
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March 2023 by Perry jones
Great experience with liberty Tex
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March 2023 by Leona Benally
Great customer service
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February 2022 by Allysia Bobadilla
They genuinely try and help people out and get them the best refund possible..
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May 2021 by Heather F.
First time taking my taxes to a company. I was stoked that they were on it and super nice, informative, and knowledgeable. They kept in contact with me whenever I tried to reach them, and were able to meet with me right away. I'll be hitting them up for next time. ^_^
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May 2021 by J S.
Under new management 2 years now and they go above and beyond to fix tax issues, deliquiate tax issues, and offer-in-compromises to reduce IRS debit by up to 85-90%, when applicable. Highly recommended!!
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April 2021 by Candi Beebe
Horrible!!!! Very unorganized. Set up a 4:30 meeting. Client before us ran 39 minutes over. They closed at 5 and wanted to rush us. Said she would have our paperwork ready the next day. It has been a month and it still isn't ready. They never call you back when they promise to. You have to track her down. There is only 1 woman who is qualified to do the tax preparation.They do not care about your privacy either. We used Liberty tax for 5 years in the city we came from and loved them. This Liberty tax service in Flagstaff is horrible. I can't believe they are even in business. Do not go to them! Do not use them!
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April 2021 by Patrese Honie
Thank you for doing my taxes. Askwali.I'm very satisfied.
