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August 2023 by Brett
Lyndsy was very helpful and got us exactly what we needed as a new landlord needing a home dwelling policy. Because of her fabulous service, and great communication, I really wanted State Farm to be the one. Since they came in at the best rate, they were! I recommend Lyndsy and State Farm (Matt Possehl agency) in Flagstaff.
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October 2022 by Dan Schiller
Great customer service, friendly and good prices. Doesn't get any better ?
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September 2022 by Li Lin
Matt and Lyndsy were amazing! They are both personable and really knowledgable of insurances cross state borders
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March 2022 by Robert Zbikowski
Over the past couple of months, I have reached out to Matt’s office to get some quotes. Lyndsy, an Account Manager, has always responded to my inquiries on the very same day. She is fantastic - so helpful and friendly. I’ve been with State Farm for over a decade across multiple states and Matt’s office has had the best service of them all. Highly recommend.
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December 2021 by Jason Dorsch
This State Farm team is best team around. Super friendly, helpful, attentive, and responsive. They do a great job at discussing the nuances of insurance with us and helped my wife and I make an informed decision that gave us peace of mind. I know the insurance carrier commercials always say switch and save but with these guys we really did. We were able to get home, auto, and term life with better coverage for less than we were paying for just home and auto with another carrier. Matt and Lyndsy are wonderful at what they do, YOU wont be disappointed!
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November 2020 by Lyndsy Bailey
Recently switched my policies to Matt’s office and couldn’t be happier! I had some issues with my polices at previous offices and was looking for somewhere that would provide excellent service for my needs and I definitely found that here! Highly recommend Matt’s office for your insurance needs!
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November 2020 by Matthew Rush
Super fast and easy transfer of my policy from out of state. They were even able to raise my coverage while also saving me money.
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November 2020 by mick morales
Lyndsy is awesome. Super helpful and easy to work with.
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September 2020 by Jef F.
Ever since Matt lost Karen in his office. It has gone down hill. He is unorganized and never calls back. I would not recommend this agent. Hands down the worst.
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July 2020 by brooklyn Huff
When I moved from out-of-state Matt and his team were great at explaining what to do and how to do it! The move was made easier by Matt and his team! They are super quick to get you what you need!
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February 2020 by stevie phillips
When i first moved to flagstaff, i needed to get new insurance. My friend recommend Matt Possehl and now to this day I have been with Matt for 3 years and my experience so far has been great. Would recommend to anyone!!!
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February 2020 by Colleen Snyder
On 01-05-2020 a motorist made a u turn in front of me, causing me to be involved in an accident. The motorist was cited for illegal u turn. . My car was heavily damaged . I was checked out on site and the next day at urgent care. I had quite a bit of soreness and bruising.I sent Matt an email that evening asking for his guidance on the claim process since he is my agent. He called me the next day and emailed me the 800 # to call to start the claim.. He was very sterile in his approach. Since that time I have started the claim process.Several people I barely know who found out about the accident have called to see how I am doing and what is happening with the claim.Matt has not called or emailed me asking if the claim is going smoothly or if I am having issues with it, or if he can be of assistance in anyway. Nor has he inquired how I am feeling .I consider this very poor customer service and not at all what I would expect from some one I pay my insurance premiums through.
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December 2019 by Kyle Quintal
Matt and his team were extremely helpful. They responded very quickly and answered all questions I had. Would definitely recommend going to Matt and his team for all your insurance needs!
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December 2019 by Cj Lorayes
Matt and his team strived to give me the best customer service. They were very knowledgeable and answered all of my questions while setting me up with a new policy. I would highly recommend them to anyone looking to switch!
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December 2019 by Domonic Natoli
By far the best experience I have ever had with a insurance company. Most companies that I have dealt with never wanted to get to know me on a personal level but the staff working here did. It made me feel like family and assured me that my family will be taken care of