Mobile Phone Accessories in Flagstaff, AZ

“Very friendly staff member named Justice.
He really listened to me and worked on getting me the information I needed to reduce my phone bill.
I only gave a 4 because the information ended up being incomplete, and the reduction in cost was not nearly what I was led to believe it would be.
No matter, I felt really well treated.”

“So today is my first day with Cricket. I switched from Straight Talk and order the “bring your own phone and number” for $69.99. I paid $70.83 cents after tax. I did this to prepare for my trip abroad to Mexico. Immediately, there were issues transferring my number. So I called straight talk and they quickly provided me with the mystery zip code I never lived in. Then I called cricket back. The call center person worked to resolve the number transfer successfully, but gave me all this false info about my payment not being received, but he could see that everything was in the system so he was planning to help me activate my phone. Then the line cut, because straight talk released my number. I drive to McDonald’s to do wifi calling, and the customer service line was closed. I try to activate it online using the email I received. I received an error message. I start crying. I’m disperse camping in Coconino Forest and I needed a phone for work and safety. So I call this local store 30 minutes before they close, and Justin told me to come in. I rush over there with my cat and dog in tow. I tell him my “short story LONG” and he assures me he’ll fix it. He confirms my account, my payment, and quickly activated my phone. He also informed me my plan came with HBO max that I could watch in the forest in my tent. He was kind, funny, and we had great conversation. The call center about ruined my first day with Cricket, but Justin saved it. His parents messed up naming his brother Jesús, because Justin is a real savior!! A life-savior! Thanks Justin and the cricket team on Cedar in Flagstaff.”

“Picked up phones that we ordered online. Activation and data transfer went pretty smoothly.
Was helped by 2 very nice, professional, and efficient team members, awesome folks!!! Thank you so much!!!”

“For the past 13 years I’ve dealt with all kinds of stupid att representatives, but a man by the name Chase was really knowledgeable and had a passion to help. Give him a raise asap”