Mountain Line
Transportation216 West Phoenix Avenue, Flagstaff AZ 86001 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Mountain Line
Mountain Line offers an excellent bus service in Flagstaff, known for its friendly and helpful drivers. Many riders appreciate the kindness and support they receive from the staff, especially when navigating routes or dealing with unexpected situations. One driver, in particular, received notable praise for patiently explaining the bus system to a confused passenger, highlighting the dedication of the staff to customer service. Riders feel safe and well accommodated while using the service, as drivers often go above and beyond, ensuring passengers reach their destinations. The buses run frequently across a sprawling area, providing a reliable transportation alternative in a town where pedestrian needs are often overlooked. While the coverage does not extend to the airport, the overall service is impressive given the town's size. The staff at Mountain Line is also recognized for their multitasking abilities, managing dispatch calls, and assisting visitors effectively, though this sometimes leads to brief waits. Overall, Mountain Line is seen as a great option for getting around, with convenient features like a modern app for tracking bus times, making it a preferred choice for locals and visitors alike.
Most Recent Reviews
March 2026
Efficient and friendly although it would be nice if they had charging ports on the bus
August 2023
I was setting up the paratransit program for my elderly father and the staff was super helpful.
March 2023
So happy with the service. But some drivers are not disability friendly. I ride with my husband who is on a rolling walker, only Dave will put down the ramp so he can roll in the bus. Other than that I have to get off to get him down safely.
More Comments(48)
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