Mountain Line
Transportation3773 N Kaspar Dr, Flagstaff AZ 86004 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Mountain Line
Mountain Line offers an excellent bus service in Flagstaff, known for its friendly and helpful drivers. Many riders appreciate the kindness and support they receive from the staff, especially when navigating routes or dealing with unexpected situations. One driver, in particular, received notable praise for patiently explaining the bus system to a confused passenger, highlighting the dedication of the staff to customer service. Riders feel safe and well accommodated while using the service, as drivers often go above and beyond, ensuring passengers reach their destinations. The buses run frequently across a sprawling area, providing a reliable transportation alternative in a town where pedestrian needs are often overlooked. While the coverage does not extend to the airport, the overall service is impressive given the town's size. The staff at Mountain Line is also recognized for their multitasking abilities, managing dispatch calls, and assisting visitors effectively, though this sometimes leads to brief waits. Overall, Mountain Line is seen as a great option for getting around, with convenient features like a modern app for tracking bus times, making it a preferred choice for locals and visitors alike.
Most Recent Reviews
August 2023
I was setting up the paratransit program for my elderly father and the staff was super helpful.
March 2023
Super-friendly multitasking staff who greets you in between time sensitive calls. Be prepared to wait, be interrupted, but get your question or problem solved by a pro. They may come across as terse at times, but understand that this is because there's only one person handling dispatching, visitors and all incoming calls,...
read full commentAugust 2022
Disabled bus cards are available here. There's a Reduced Fare Form you can call in and request be sent to your email. Print and have your Dr. Sign off, then return it, or have your Dr office fax it to Mountain Line.. You may also load funds onto this card, charges are $.60 a ride or $1.25 for your all day bus pass.
More Comments(44)
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