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November 2023 by Natalie Bedell
Our company has used NAZ Financial for the better part of two decades. They are professional and knowledgeable. Thank you Jeff, Roxanne and Mellissa!
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June 2023 by Nate Sc
Dropped my Taxes off 6 weeks ago and every time I call I just get more excuses and no phone call back. I’m sure I will be penalized by IRS thanks a lot!!!
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April 2023 by Delia Hall
If I could leave 0 stars I would!!! Horrible experience this year!Dropped off my taxes and sons taxes 1st week of February .After a dozen phone calls NOT returnedand physically going in and getting NO help /info on April 14th.Had to physically send someone else in while I’m at work to try to get my taxes on April 17 and they were given to him owing $900. No conversation, no planning nothing. Oh, and guess what nobody ever got my sons done and they’ve closed for staff appreciation for a week. HA so now we have no W-2s no way to do his taxes and they’re closed to appreciate themselves Horrendous !! Don’t use them unless you enjoy terrible service and constant frustration
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April 2023 by Antony
Great place to go to, been going here for the last 8 years!
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February 2023 by A Garcia
Used to recommend them to everyone but they really put extra stress on an already stressful 2020. Went here a few years and before covid they were great. Then they just stopped being helpful and put me and many others through the ringer. Really frustrating experience and I'll never trust them with my finances again after so much time without any answers. Thought they didn't even file for me for months which is crazy unacceptable. Had to go through a lot of hoops to figure out anything had been done with all the data and paperwork I submitted early in the year. The lack of communication and professional that last year really shocked me. They used to be so good! I had intended to stick with them for a long time but... I cannot stress enough how much extra stress they added to my life over taxes and it wax completely unnecessary. Shame too because Jeff is very knowledgeable. Think they just got in over their heads and it effected a lot of people negatively.
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January 2022 by Aspen O.
I used to recommend this service to everyone. Much better previously than most other tax places I'd gone. Last year however, me & several others who went here submitted proper paperwork well within a reasonable timeline of filing on time. However, without even seeking permission, this office filed a filing extension & ignored a huge number of inquiries from me & a great number of others trying to get answers about our tax filing statuses. Dealing with continual issues of getting even basic responses to inquiries about why things were extended, when anything would be filed, etc was horrible to deal with. Taxes aren't something I ever wish to have to stress over which is why I went the more expensive route to hiring Jeff & his team here to take care of things. It wasn't until the end of the year til I received notification of successful filing having been done. Talk about stress, jeez! I also invested money with them, you know: stocks. Trusted them & have only ten cents left! So... They somehow invested my money & trust in things that tanked, despite my being told it wouldn't be invested in high-risk stocks. Understand it's a calculated risk but last year yielded generally lucrative increases in investments. Not when trusted with them though. Down to only ten cents. I don't suggest trusting them with your money. Additionally, just today I received a letter from them, this organization, saying that due to restructuring they wouldn't be fulfilling my taxes in the future. Basically receiving a corporate level "F you" with pretend diplomacy. I've yet to ask anyone else who used to file here if they've received the same type of passive aggressiveness after what they had to endure, but after such horrible interactions, nonsensical extensions & lack of responsiveness throughout basically an entire year, it seemed a little unnecessary to say the least. Obviously I wasn't going to stay with them so maybe such nonsensical passive aggressions make them feel better. Who knows. Figured this can serve as a warning for anyone else hoping to find a trustworthy place to trust your taxes to. I don't advise it but it's based on my own experience & having to apologize to others about them having the same lack of responses & overly delayed & extended fillings. I know I'm not alone in last year's experiences & I wish it wasn't something anyone I knew had to deal with. I was planning to go elsewhere anyhow obviously so hopefully one of my connections has a suggestion of somewhere trustworthy that can at the very least file on time & follow basic protocols of appropriate filings & communications.
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July 2021 by Kenneth Sheffield
Too busy
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March 2020 by Apple Garcia
They're all so knowledgeable & helpful! I love this team!Brief background: we previously went to a high ranking corporately esteemed place the year before meeting with Jeff & his team. That place was overpriced, slow, & didn't get us as good of returns as I had gotten for us by myself in previously similar financial situations.So, the following year there was no way we were returning there & were absolutely blown away with the difference here! So efficient at getting taxes done, they expertly answered questions without hesitation or delay. They also have other offerings like retirement planning, etc. They saved us both money & stress! Both of which are so appreciated during tax season. So thankful for this great team of professionals taking care of us now & we're here to stay. Jeff & team are trustworthy/knowledgeable, & I suggest this place without hesitation.Bonus: they can be sarcastic if they know you're down for it. For me personally that adds a comforting atmosphere. :) They have a healthy sense of humor anyhow which is important in staying focused during a hectic tax season.
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July 2019 by Aspen Garcia
They're all so knowledgeable & helpful! I love this team!
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April 2018 by Lloyd Underhill
Never follows through, called 4 times this week. Mistake was made by this individual on 2015 taxes, tried to say someone stole tax identification. We have tried to resolve this but this professional form producer person is a procrastinator of the first order. Do yourself a favor and go to a reputable tax preparer or a CPA. I know I will
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August 2017 by Chris
I feel so lucky to have found this place. Northern Arizona Financial is professional, competent and caring. Thank - you!
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January 2017 by Lena Edison
They are very friendly and inexpensive
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June 2015 by Happy Cline
Never go to these people. Twice I gave all my paperwork to Jeff Agustine and the guy did nothing.. No joke, nothing. The first time he put off doing my taxes to the last minute then gave my case to another accountant that I am still with to this day (she left the firm and now operates her own office). The second time my father passed away and I was the executor of his will, Jeff had ONE paper he had to process that he said would take two weeks. Three months later after leaving messages and no word back, I stormed into his office only to find the guy wasn't there on a monday (or any day it would seem) and got the file (that nobody could find that day) sent to me the next day so I could bring it to another accountant a few days later. Well, this is the same day that I got the settlement check and thanks to the lying blithering idiot Jeff Augustine I have to put everything off for a bit. I wouldn't let the guy mow my lawn. Absolute tax service is the ticket, she doesn't do estate taxes.