Petco

Most Recent Comments

• March 2025 by B Evilsizer
  Proplan👍 Great service & staff too ✌️🎶
• February 2025 by Brad Norsworthy
  Salespeople need to stop talking themselves out of sales. Came to buy a bearded dragon, was told we needed an additional $250 worth of supplies I already owned, and wouldn't sell me the bearded dragon without the extra sales.
• February 2025 by The Craic Pirate
  Courteous and helpful employees. The kind of service I have come to expect from Petco stores.
• February 2025 by Kimber Williams
  I've been shopping at Petco for many years. No matter where they are located, you can count on friendly, informed staff to help you with your pets' needs. I recently had a issue with my store account. It turned out that I had accidentally created two separate accounts, which was causing problems with my rewards points. I called their main customer service line, and was able to have it remedied, and all my points restored in just minutes. And today I had an appointment with their Vetco service to take my boy kitty in to get a microchip. He's such a scaredy cat with strangers, that I was concerned he might be a bit wild and unruly. But they were very professional, and handled him gently and quickly. Both me and my kitty were very happy with the visit!
• February 2025 by Destiny Tso
  Went in the store 8:50pm the cashier was very rude, we were asking about the clearance items and told her we found an item in the clearance section and see if the price was correct, she gave the vibe that it was too much for her to see if the price was right-she seemed very lazy to even try to look at the shelf. So I took a picture of it to confirm on-line and she started saying “go ahead take a pic! it’s funny how ppl think we could get in trouble over reviews on this store” I turned to her and said excuse me? And she laughed and said Reviews don’t do shit for you ppl! Petco is a big company they don’t care what complaint you have. I told her oh ok so reviews are no concern to you or the company you work for, ok then it shouldn’t be a problem when I post this, btw what is your name, she hesitated but she still had that immature pride and said Constance. All this over asking her to dbl check a price………..
• December 2024 by Kyle O
  Always run down and low inventory. Im suprised its still open after all these years. Prefer to visit Petmsart in Flag or other Petcos in valley.
• November 2024 by O J
  Fabulous place to go. Always great service and plentiful supplies and snacks fir my furbabies.
• November 2024 by Nat
  It is before 6:30 PM on a Friday and the front doors are locked while all lights are on. No hours posted on any front doors/windows. More than ten customers have tried to enter and walked away in the last 10 minutes. If you have new hours, post them!
• November 2024 by Rebecca Goben
  Logan is a very caring groomer.
• October 2024 by Tim Daulton
  Very rude employee working the aisles. Needed protective doggy socks before putting my dog on my boat and was told the only way that I could try on all the different sizes was after I purchased one. So basically you have to purchase return purchase and return until you get the size the correctly fits your dog. I could’ve totally understand this if it was a sealed package that you would have to cut into but these packages easily opened! very disappointing experience however (Employee) at checkout was absolutely a sweetheart.
• October 2024 by Connor Mason
  This place is a mess, I only go there if I absolutely have to. Their prices are high, too.
• October 2024 by Ondria Dancing Star
  I adopted my baby girl Kitty from this store and I love the fact they always have the one specific kind of cat food she likes. If you are a cat parent, you know how finicky they can be about their food. 😺
• September 2024 by Kenneth Walters
  Placed order on Friday at about 5pm and planned on picking it up that day.
  
  Website stated store closed at 9pm
  got to store around 7pm and there was a hand written paper on the door stating store closed at 6pm
  
  ok wait till the next day
  got email at 8:30am that order was ready for pickup
  arrived at 9am when website said store opened
  
  paper on door saying store doesn't open until 10am
  
  hours store operates are NOT what is posted online.
  
  Finally when store did open, no one was manning registers. Cashier finally walked up and stated she was still clocking in and she'd find someone to help. As someone who has worked retail previously, cashiers are expected to be at the store before open and have the register opened and ready by opening hours.
  
  Finally when someone did walk up they didn't seem very aware that there was an online order to pick up and seemed to have to figure out how to pull up orders before going over to retrieve my order.
  
  There were many other customers waiting outside when the store finally opened and none of them seemed all that pleased that the store was opening later than was posted.
  
  Unless things change at this store, I foresee it closing up in a short time period, prices are cheaper at PetSmart for the same items, and keeps store info up to date with website.
• September 2024 by Samantha Manuelito
  Alex was so very helpful!! He took the time to explain goldfish to us and helped us pick an aquarium and accessories! Ask for Alex! He goes above and beyond!!
• September 2024 by Walter Bazella
  Kind of messy there but we stocked up on cat food.