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November 2024 by clayton gibson
This place is absolute train wreck. Horrible customer service
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November 2024 by Thomas Bull
Extremely disrespectful staff and I ended up having to fix my issue on my own. I would not touch this place with a ten foot pole. There are much better options in Flagstaff. Do not waste your money here!
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November 2024 by Pierce Shafer
One of the worst experiences of my life. I had completely broken down in town and had called Tom to see if he’d be able to fix my issue (mind you I was very descriptive and knew exactly what my issue was). Tom told me to tow it to his shop and that he’d be able to fix it. After the car sat for a week in his shop, Tom decided to call me in the morning to let me know that he didn’t want to work on my car for no sole reason. Being shocked and confused I went later in that day to confront him to see what happened and was totally disrespected by Tom. Tom then refused to compensate me for my first tow to his shop and the things he said to me can’t even be written in this review. After then, speaking to a few other mechanics in town and sharing my experience with them, it sounds like this is not an uncommon thing for Tom. And to anyone who ends up reading this review and still ends up choosing him, I’m sorry for you.
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October 2024 by Tomasz Wasniowski
Profesional auto shop! Honest reliable and fast . I highly recommend.
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November 2022 by Duane Messing
My son took his car into Pinnacle Automotive. Tom took care of the problem at a very fair price. Thanks Tom I couldn't be happier.Service: Auto side window replacement
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April 2021 by helen heal
Always a positive experience with excellent service
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March 2020 by Jody Immell
Best place to take your vehicle if you want it done right the first time with excellent results!
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January 2019 by John Quintana
Had a shorting issue with the dash on my 1999 4Runner. It would blow the fuse whenever I put it in reverse. I had multiple mechanics and electricians in Phoenix try to fix it but it just kept happening. Took it to Pinnacle and I haven't had a short since! Very thorough and absolutely worth the time and money. I definitely recommend Pinnacle if you need a mechanic!
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November 2012 by Wayne Anderson
Tom and Bill are A+. You will not find a better mechanic!
