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February 2024 by Krystyl Delgado
I had a sensor come loose on my transmission. They took a look at it made sure all the seals were good and the threads all it needed was to be tightened. They tightened it up and told us to have a nice day after they tested everything to make sure it passed. Thank you R&R you're a lifesaver!! I appreciate you guys more than you'll know.
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February 2024 by AJ Jaye
The service definitely could have been better. I will never go there again. We took our cars for oil changes and came out with more fees without telling what the charge would be before performing a service and charging an exorbitant amount for an inspection on an old car and didn’t complete a full inspection and then charged extra to look at a minor concern in the windshield. That should be included in an already expensive inspection that would not apply to service on the car. And we asked to call us before doing any service and they don’t tell you the price so always ask ahead of time. And will just apologize for doing something wrong, but not offering to make it right. So this place may be right for others, but it’s untrustworthy to me. And they claim they put on factory parts, but I wouldn’t trust that. It’s no better than the competition they say not to go to. At least other auto repair shops in the area give you an estimate, a price or call before performing service.
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January 2024 by KoKo L.
The service definitely could have been better. I will never go there again. We were referred to R&R motors. We took our cars for oil changes and came out with more fees without telling us what the charge would be before performing a service and charging an exorbitant amount for an inspection on an old car(that had never been seen there before) and didn't complete a full inspection and then charged extra to look at a minor concern in the windshield. That should be included in an already expensive inspection that would not apply to service on the car. And we asked to call us before doing any service and they don't tell you the price, so always ask ahead of time. And will just apologize for doing something wrong, but not offering to make it right. So this place may be right for others, but it's untrustworthy to me. And they claim they put on factory parts, but I wouldn't trust that. It's no better than the competition they say not to go to. At least other auto repair shops in the area give you an estimate, a price or call before performing service.
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September 2023 by James Allara
What an amazing experience. Had our college student bring her car here because it was shaking. Ron did a complete diagnostic and found nothing wrong. Didn't ask for any compensation even though it was within their rights. Highly recommend this shop in today's society that is so driven by the dollar. You will find nothing but honest hard working people who do the right thing at R&R Automotive.Thank you Ron for taking care of my little girl.James Allara
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July 2023 by Elki Linnea
Please stay away from this shop at all costs. Although the owner is friendly, he could not properly diagnose the problems while simultaneously charging me in total 5 grand. And the work the shop did has not held, so now I have to spend additional thousands to get a new engine, which is what should have been done in the first place... Again, please find a better mechanic.
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July 2023 by Elki L.
Please stay away from this shop at all costs. Although the owner is friendly, he could not properly diagnose the problems while simultaneously charging me in total 5 grand. And the work the shop did has not held, so now I have to spend additional thousands to get a new engine, which is what should have been done in the first place... Again, please find a better mechanic.
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July 2023 by Pawn Broker
Best shop in town. Local and honest. I have been dropping my cars off there for 20+ years.
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July 2023 by The Wu
Friendly local people. The only shop I trust in town.
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July 2023 by Karen Collins
Highly recommend R and R. Our oil censor light came on while we were traveling from Texas. We were diagnosed, fixed and back on the road in an expedient amount of time. We consider Ron and his crew a blessing to us and to the Flagstaff community.
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June 2023 by Dave Van Ness
only for foreign automobiles. hard to get a quick appointment but the work, honesty, and prices worth the weight
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May 2023 by Andrea S.
Excellent service as always! It's evident that the owner (Ron Stump) and his staff are passionate about fixing cars. The shop has been in business for many years which is a testament to their consistency in quality work and integrity when it comes to pricing. Take your car to R&R! You won't be disappointed!
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April 2023 by George Newell
Best automotive repair place in town.Always helpful. Always professional. Reasonably priced. Been going here for years and years.
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February 2023 by Amelia
Brought my vehicle in for noise to get fixed. They diagnosed it and "fixed" it. I came to pick it up. It still sounded the same. These guys couldn't diagnose it correctly and were stumped at this job. They still charged me though and then sent me away saying they don't want to work on it anymore. Totally un-christian. I felt taken advantage of. And that was all my savings gone... no more funds for my little girl's education fees. I'll never go back and they ignored my calls and the BBB who contacted them. They can not be held accountable. Stay away!
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January 2023 by Jayne Smith
The owner is the kindest person ever and they are fair and honest.
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August 2022 by Chuck Howe
Have been taking our vehicles to Ron for several years. They know their stuff. We've always been happy with the service and always reasonable rates.Services: Auto exhaust system repair
