-
November 2023 by Sandy Jacobs
Said half off second shoes. But when got to register it was not half off 2nd pair. Walked out.
-
November 2023 by Kim Peoples
Decent prices,customer should not have to pay for return shipping!!!!
-
July 2023 by Eulla Locket
She is so awesome wonderful customer service please give her a raise
-
July 2023 by Kevin B.
Cool place to come get some good priced deals on what you want. We stopped here recently on our trip to get some shoes and some gear to flaunt in town lol. I walked and tried on several pairs of shoes i liked ad purchased us some. They had my size feet in all sizes. There are tennis shoes, dress shoes and hiking shoes here. Nothing was real expensive. Customer service was great. Id love to come buy more shoes here in the future.
-
July 2023 by Nara Izail
We were shopping in Rack Room Shoes on Saturday, July 1st 2023. We had asked an employee for some help with some shoes. She was Caucasian, with blue and blonde hair. She was immediately rude to us. Acted annoyed because she had to use a ladder. Snickered at us and told us “ do you know how long this is going to take.” She was rolling her eyes the whole time at us. Our 2 yr old was trying to show us something. He was being a 2 yr and she turned around and gave him a dirty annoyed look and turned around. When we went up to pay she was rude to me. Very rude. When I said I didn’t want them anymore because of my experience and how she was treating me. The other employee told us we should stop being so rude and started laughing at us. She was a Hispanic young women. When we asked for the manager another women said she was the manager while laughing. She was shorter with curly short hair. She told us that we were harassing them and that we were causing a scene. The other girl was still laughing at us. My fiancée told her to please stop laughing and she continued and said she was going to keep laughing. I have never had an experience like that in a store before. I called to number for another manager and left a message. I am going to take this to corporate. I will never shop there again. And I will tell every person I know in flagstaff about my experience.
-
July 2023 by Katherine Bushman
Good sales and wonderful customer service
-
June 2023 by High Clouds
I was able to return a pair of shoes that were the size I usually wear but still too big. They were able to find a pair of the exact same shoe but a half size smaller. They fit great! Employees were so friendly and helpful. Great place to buy shoes.
-
June 2023 by Charles Brady
Great selection staff is helpful found what I was looking for and many Styles and brands to choose from
-
April 2023 by Dave Van Ness
hit and miss but that is the nature of these discount stores. not a massive selection at anyone time but does rotate often enough.
-
April 2023 by friends and slime
Always a wide selection of shoes and awesome prices.
-
March 2023 by stephanie gutierrez
Was looking for nice dressy shoes, only maybe 6 pair.
-
March 2023 by Dwayne ODaniel
Very nice selection of shoes, and friendly staff, check it out!
-
January 2023 by Nancy M.
They boast of Buy One, Get One 50% off but hardly anything in the store qualifies. Most of the items have a sign that it can only be used toward the Buy One part of the offer. Well if nearly everything is limited to the Buy One, what is available for the Get One? That's disappointing and feels like bait-n-switch. The employees we encountered while there were friendly and I do appreciate that.
-
January 2023 by Stormie Nelson-Hersh
Their posted discounts have a lot of rules. Ended up paying full price!
-
January 2023 by Ondria Dancing Star
Extensive stock and selection as well as extensive size selection.
