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8AM - 4:30PM
600 S Thompson St, Flagstaff
Truck Rentals
“Truck was very very clean. Thus was the fastest truck rental. Ordering online was easy, picking up was even easier thanks to the gentleman in the office. I would give an extra star if I could just for the cute dog in the office!!!”
8AM - 7PM
1982 E Huntington Dr, Flagstaff
Truck Rentals
“I had the pleasure of working with Kurt during my rental. This guy deserves a raise! He was so kind and helpful! He went above and beyond when helping me! He was extremely knowledgeable and helped fixed a couple issues I had!! Please if you see this and you’re his manager!!! Give him a raise!”
“Stayed after hours for my driver to pick up part. Upon pickup we asked if they’re sure that’s the one we need and they thoroughly checked. The price was more than fair.”
7AM - 7PM
1982 E Huntington Dr, Flagstaff
Truck Rentals
“I've used the Flagstaff location a few times. The people are very friendly the management does overall a good job. You're in and out very quickly and the U-Haul app Helps with reservations for the most part. My only issue is that there's no storage available only small 5-ft storages. My other issue is that the U-Haul app has no intelligence built into it when booking additional storage units through the app. You may end up in another building if you order additional storage. I brought this up to manager Rebecca who quickly excused herself from any customer service and remarked she doesn't control the app and I should provide feedback to uhaul. No that's actually your job as management and yes you can compensate me for a poor customer experience. At one point I had 5 storage units due to the apps inability to utilize simple AI based on purchase history, original storage location, etc. Overall the worst part of my experience was utilizing the app to book a storage unit that didn't meet my needs and wasn't located in the same building. Often time instead of one large 10 ft unit they book you two 5 ft units that may not even be located together.
When you're unpacking at 9:10 p.m. that's not what you want to occur. Otherwise I do think it's very well run very clean and very efficient they do a great job, for the most part friendly unless you of course have a customer service issue then they likely refuse to be hands on and ask you to call corporate.”
“We were stranded in flagstaff and Gene from the route 66 location went above and beyond to help us, he not only was polite his customer service was the best ever ,we need more like him.he made a stressful situation easier.thank you so much for your help.”
Truck Rentals
Truck Rentals
Truck Rentals
“I can't say enough good things about this shop. Amazing customer service and one of the quickest repair times I've even seen. Came in because of a bad radiator and they had me back up and running with a new radiator in less than 2 hours.”