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April 2024 by D Rogers
5 stars
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April 2024 by Nicole N
Fast and friendly service. Needed an immediate windshield chip repaired for a rental and we were able to get a spot that afternoon . Our tech was fast and friendly. Thanks!
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March 2024 by Vicky Narmi
We are traveling thru Arizona and our rear window was broken blown in our pickup truck and we stopped in Flagstaff AZ. Even though the couldn't help us out he took the time to calculate our route and call ahead and helped us get an appointment in Amarillo TX on a Saturday. Thank you for caring and ensuring our needs were met.
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March 2024 by Chris A
Hello????????????? someone needs to get to the shop!!! Back building gate door is wide open... No one is there .. a truck unloaded windshield 2hours ago....Lights are on... Homeless people are walking looking for a bathroom or idk... and the alarm went off...I e time... I didn't go in the property I can see the door where I'm park in the parking lot next to the Safelite shop. Hello I try calling numbers on the website nothing. No emergency number ... Send someone soon. ??? building alarm keeps Going off
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March 2024 by Mario Marco
Sarah Lopez was extremely helpful ?I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend Towbin Dogde to anyone looking for high-quality & excellent service.”
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March 2024 by johncerilli1
Big Thumbs up to the staff at SAFELITE Flagstaff today! They got me in and out efficiently this morning, after I mistakenly scheduled a "DROP OFF" appointment, which meant I could have been there all day until 5pm! This is the second time I have used them, so again, THUMBS UP all around! Thank you!
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March 2024 by Graham Jacoby
Quick and efficient on a Saturday morning. Took them only an hour to replace even with other customers there as well. Will be using Safelite again if needed.
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January 2024 by Alyssa Diao
We brought our Telluride in for a windshield replacement and recalibration of the windshield that a different Safelite location messed up. The first time we brought it in, they called us about an hour later saying that the replacement windshield they ordered was cracked. We picked it up and brought it back today to replace the windshield. About 20 minutes after we dropped it off, they called saying that they got the wrong glass and couldn't get us in for another week. Needless to say we will not be bringing it back in because they seem to be unable to do a simple windshield replacement and calibration. The staff were very friendly and kind, but we cannot keep bringing in our car every week because they keep messing up.
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December 2023 by Jay Hartley
Was quoted an hour and a half. 30 minutes later the job was completed including calibration!! GREAT JOB! I'm not easily impressed but hats off to the gentleman in the dark brown leather jacket! Professional, proper and very good at what he does for the company! Thanks y'all!
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December 2023 by Tyler Klein
Safe lite used a nom oem, third party windshield on my car. This has caused parts multiple parts of my car to pop out of place. This will likely need to be repaired by a dealershipThe windshield seal failed the first time I drove. I followed their instructions, I didn’t drive it for days after the repair was done.Nobody at this location will answer the phone. I keep trying. After calling 5 times, I have yet to speak to a living person.
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December 2023 by Keith Cross
Scheduled to show to fix chips from 7:30-noon. When they didn't show I called at 1pm to ask when they were going to arrive and I was told they could not do the chip repair due to the weather conditions, despite my car being in a heated garage. So unprofessional to not even call nor consider that my vehicle was not out in the weather.
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November 2023 by Thomas Coonradt
I waited over two months for two separate appointments and they managed to order the wrong glass both times. I told them it needed to be a factory replacement, but they did not listen and ordered the cheapest aftermarket glass available that did not fit… twice. I eventually had to go to Harmon auto glass to get the windshield replaced properly.
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October 2023 by Brian Martin
Updated my review from 1 star to 4 stars. I had originally scheduled an appointment for Saturday morning, 30 minutes after dropping off my car I was informed they didn’t have my windshield or parts in stock. Today I decided to give them a second chance and had them come to my house to install the windshield. They did a great job! Word of advice don’t go to their shop have them come to you! My 2 cents.
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September 2023 by sports f.
Definitely have them come to you. I went to the store and they prioritized cars that arrived after me. A tundra came in an hour after I did and the stopped working on my car to work in that tundra. I asked why my car is taking longer than other cars and they told me that they're just sooooo busy and it was going to be a bit longer
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August 2023 by Mike Hardee
USAA referred me to Safelite after I got a chip and crack in my windshield. I had a safelite tech Lester come out to my location and he was very friendly, courteous, and professional. He arrived within the appointment window and had everything completed quickly. I'd use them again.
