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December 2024 by Vintage Cruisers
Very helpful and polite.
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October 2024 by Mistress Of Rock
It would be super nice if they could 1. Have my prescriptions ready on time and 2. Have more than one person at the register! It’s beyond annoying to either have to make two trips because my script wasn’t ready on time or to have to wait eons in line!!
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September 2024 by Dennis
I am new to flagstaff and had prescriptions from out of state transferred here. I have to say that Evan did an amazing job helping me out. I originally had the other pharmacist get my prescriptions and when I came back, they didn't have anything for me nor had any idea who I was because I wasn't in their system. I was upset cause I asked for these a few days earlier and nothing was done about it. Evan came up got my information and asked if he could have about 30 minutes to work on this. About 15 minutes later, I received a call from him letting me know that they had everything there and it was ready to go. Outstanding service by evan. Not so much the other one
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March 2024 by Michael Kay
Professional
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February 2024 by Stephanie So Collins
Pharmacist shares his political views indirectly to you and shamed you.
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January 2024 by Mariana
The pharmacist who gave me the flu shot doesn't know what he is doing. I never had a bad bruises on the injection site before. I know, he hit a vein. I noticed that that injection site bled. I'm still in pain in left arm and neck. Terrible service. I'm never going back for another flu or vaccine shot.
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December 2023 by James Edward
It’s a revolving door of pharmacists lately. All seem unfriendly and never make eye contact. Two times we were given the wrong medication. Since K’Adeem left the whole atmosphere changed. Most expensive grocery store in town too.
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November 2023 by Stephen Chula
I have set appointments here for vaccinations several times over the years. Regardless of setting appointments, I have ALWAYS had to sit in the waiting room for 30 minutes, even when there isn't anyone in front of me!
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August 2023 by Steve Larson
Safeway is my primary pharmacy in Phoenix and my 98 year old mother's in Flagstaff. The customer service experience we encountered today didn't live up to our expectations.I called while driving up to find out if I could take her to get an RSV shot. I was told by the pharmacist that they had it and could give it to her today. I asked if I needed an appointment or if I could just drop in. He said I could drop in. That was essentially the end of our conversation.When I took her in, the counter person said they were about 2 minutes from taking lunch and they couldn't do it yet.I explained that mother's age made it difficult to hang around for a half hour, as she was using a walker and we had made it to the back of the store once already. I also told him that the lunch hour was not communicated to me over the phone.He talked to the pharmacist again and he said to complete the form and come back in 30 minutes.Really, is this what we have devolved into for customer service, especially for a 98 year old customer?My local Safeway in Phoenix would never do this. Unfortunately, mom will be using a new pharmacy moving forward.Please don't get me wrong, I completely feel that they are entitled to a lunch break, but it wouldn't have killed them to make this work for a senior citizen. No compassion, no empathy for her situation. Such a sad experience.
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May 2023 by Joni C.
Really?!? Everyone takes lunch at the same time?! What about your customers needing to pick up refills while one their lunch break?! Be like every other business and stager your lunch times because you're seriously inconveniencing a lot of people!!
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August 2022 by Frank Kurpierz
People are friendly and knowledgeable
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February 2022 by Susan O.
So, I had surgery and can't get out of my dadgum car! I've been twice to place an order and they're nice enough to bring the order to my car... even took the time to bring produce and bread to front window instead of just chucking it in the back with the rest of the groceries. So, great job guys!
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July 2021 by Elizabeth S.
It's your typical grocery store with everything you would need. I'm more of a Fry's grocery person and prefer their prices over Safeway. But nonetheless if I need something in a pinch, they will have it and they're usually less crowded then other grocery stores in the area. Plenty of parking and bathrooms are clean!
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June 2021 by Christina Schexnider
My husband ran in today to get some fajitas for me because my hands are killing me today and I didn't feel like slicing vegetables and chicken. There wasn't any in the meat case. My husband asked if they had any in the back and the gentleman in the meat dept said "No, but I'll make some!" That's the kind of above and beyond that is becoming so rare. Thanks!
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November 2020 by Heléén Riggs-Wilson
friendly cashiers and helpful managers. great price on certain items.
