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June 2023 by Steph
I love Sallys. I have naturally beautiful nails. I hate going to the salon because the usual cause some kind of damage. My sister learned to do her nails for the same reason. She told me she gets all her stuff from sallys. So I gave her money to go to Sally and get everything she needed to do my nails. She did. I was in love. When she was doing them she was so gentle I almost feel asleep. The nails looked beautiful and stayed on for two weeks! Then I took them off with Floss picks there was some damage but still not as much ad going to the Salon. So I went to Sally and asked if they had aftercare they would recommend. The two lady there yesterday afternoon were extremely helpful. One recommend NailTek strengthener and a buffer. I went home buffed my nails applied the strengthener. They were just as healthy as before this whole process started.
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April 2022 by Aspen O.
They have products here you can't otherwise find in Flagstaff & every time I've needed something in particular I've found other things randomly at great prices compared with elsewhere. Sometimes hit or miss with their inventory & though well cleaned, an outdated less clean aesthetic type store due to age or something, which is why it's 4 stars. Apart from one time, everyone's super helpful & pleasant each time. Being pretty lackadaisical with beauty stuff overall, others call it low maintinance: tend to find a product that works better than previous products & slowly improve my regime without a lot of fuss. Works for me & I've found products here that have helped keep my streamlined process while upgrading my overall results. For example: hair masks or leave-in conditioners that are quality & easy to grab when they're desired. Might not be the popular high end expensive stuff others go for but it's affordable & effective at keeping my hair happy & shiny lol. Therefore it's a small store that has what I've ever needed & I've tried things that overall stepped up quality. That mixed with the helpful people there is a 4/5 for me. They don't carry some things I wish they did but it's rare to find it all anywhere else. Especially things of any quality. So it's fine & if you've not yet come here they have plenty of simple quality things to try. Inventory has been less great lately but it is what it is. Have been meaning to go in again for a bit.
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April 2022 by Kaylee anderson
I'm pretty much over this store. It is never stocked, literally every time I have come here for the past 2 years they have been out of almost everything I wanted whether it be hair supplies or nail supplies. My thing is I don't want to order stuff online I want to go in the store and look at the product and make sure it's something I want but how can I do that when the only beauty supply store we have in Flagstaff is always out of stock? They're always low staff too. I literally waited in line 10 minutes to buy one item today. I came in for a specific top coat nail polish and they didn't have it because they had just sold the only one they had in stock. If there is a demand for a product then why aren't they supplying it? If they can't get the supply for it then don't offer the product. I'm pretty much done supporting Sally's.
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October 2021 by Kelli S
The staff is kind and attentive and the store is clean. It’s just getting to the point that they rarely ever have the items I’m in there searching for, which makes the drive there a waste of time.
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July 2021 by Lauren Anderson
I go to Sally’s quite frequently and I always enjoy my experience. Today I was greeted politely buy two workers fortunately I did not get their names, but they were some of the nicest people I have experience there. Choose the correct day and gave me tips for my hair. Thank you guys for being so welcoming!
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June 2021 by C Van Dellen
Love Sally's Beauty!❤️
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May 2021 by Nia Moran
Person with the buzzcut knows all the good dyes
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November 2020 by marlenne castillo
Bought hair dying products a few weeks agowith the help of the staff and I was being very specific on the color I was looking for and it was a came out to a completely different color and ruined my hair! This really upset me I called for a type of refund and they couldn't do anything about it. All they offered was hair brightener but i can't use it since my hair is already damaged!! I bought all the items they recommended and I wouldn't have gone there if this was going to happen, rather have spent my money at a salon. The staff is nice but im sure they dont know their products as they are suppose to and this wouldn't have happened I Dont plan on going to this location anymore
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September 2020 by Chloe W.
I love this store and the wonderful ladies that work there. An employee with half pink hair helped me choose a hair dye last week and she was so sweet!! Really love the products and employees are always very sweet :).
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July 2020 by Heather Rada
I love this place! I love looking at all the nail products they have, especially. They're just so pretty! Some of the nail polishes I've owned in the past were even from here, and I've gotten some pretty good usage out of them.
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May 2020 by Karrichoas ..
Ugh! I think the chems in the bad dye jobs & the most likely failure of "beauty school" has made the "staff" rude & ineffectual. This must be a requiring job requirement. Of all the retail business going out of business why isn't this one!!??!
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May 2020 by Kayla Adams
used to like this place, service had been going down hill over last few years. used to be i could expect and get help not anymore. really just want to be able to get product off shelf and pay for it now, thats getting challenging here
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May 2020 by Andrea G.
So I bought several items from Sally's before they decided to close the store before the virus. I call store and the tramps their promise me once they open back they would refund. Well just to make sure they would still honored this I called just about everyday because they were suppose to be doing curbside service. So since they never answer i drove by just to find these tramps outside smoking, sitting on top of the register just listen to the phone ring. So the day they were to reopen I took my items back and wouldn't you know it the tramps ask as if I was speaking another language. No sorry ma'am we can't take any items back. Sally Beauty supply is full of liars which is why the turn over is so high. Trust me you can go into Walmart and get the same crap on Sally's shelf
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April 2020 by Sheila Crank
Ladies wouldn’t let me pick up my stuff, I’ve done the curbside pick up and they just let the phone ring while I still had 4 mins left. Then Wouldn’t do a refund because it’s been purchased? If they’d only answer then I’m sure I wouldn’t be disappointed writing this review.
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September 2019 by Karen T.
I'm writing this because of my shock with substandard help on a recent trip to the store. Generally, I have great help from the staff for whatever I need. A man and woman were on staff that day. I found out later that the man is the current manager. The woman could hardly be bothered to help me as she was picking her fingernail polish from her nails. She had no knowledge of the supplies I needed and, clearly, didn't care. The man went down a rabbit hole on bad things which could happen with the procedure I was preparing, ultimately wasting the time I was there. On a follow up trip a few days later, a different woman with fun, short, curly green hair helped me in every way, making the stop more delightful. I guess it is hit or miss with staff but I don't recall having such a poor experience in years of buying from Sally Beauty Supply with the first two on staff.
