-
February 2024 by Nate Byerley
My son and I came in to get fit for ski boots - crew was patient and helpful. Service really exceeded expectations. Can’t wait to try our new boots.
-
February 2024 by Scotty McPeak
I have bought boots gloves and socks here. Place is amazing. It had been a couple years since I had been in but Josiah was an absolute pro! I bought my Salomon boots a couple years ago from them and came back in to buy an anniversary gift for my wife ( new boots ).Long story short I own a couple small businesses locally here and if you want top notch service for getting fitted for new gear Ski Haus is the place for rentals and gear.If your coming up form the Valley or Vegas support the local ski shop these guys will get you hooked up.CheersScotty
-
February 2024 by Taylor Alexandra Salazar
I went to buy my first pair of snowboarding boots at Ski Haus yesterday and Brady helped me out. Let me just say he was so kind, thoughtful, and helpful. He explained so many things to me about soft vs hard boots and how they should feel and how to break them in. He measured my feet and brought out every pair of boots in my size and even helped me pull them off. Would definitely recommend Ski Haus and Brady as a salesman.
-
February 2024 by Steve Schulz
I went in to see if they could reset bindings on some skiis for a different boot size. I was greeted warmly by several staff members and then Josiah went to work. 15 minutes later he was done and refused to take any money. I am not a big review guy but had to share my experience here. “I’ll be back”
-
February 2024 by gwydion elliott
We have gone to Ski Haus when we are in Flagstaff for rentals, new purchases, equipment servicing and basics like stomp pads, gloves, glasses and other accessories. The staff is extremely kind, patient, helpful and knowledgeable. One day last year a staff member spent almost 45 minutes helping me try on different pairs of boarding boots until I found the perfect fit for me. Recently, I got hit on the ski mountain and the boa knob on my boarding boot was sheared off. I thought it was going to be a time consuming and expensive repair. The techs fixed it in under 5 minutes with no appointment and minimal charge. They always have lots of staff on hand to help. While it is a smaller shop, it never feels crowded. It has a good flow. We love Ski Haus, highly recommend it, and will definitely return there in future.
-
January 2024 by Andreas M
Disclaimer: This is my first time at a rental shop in the US. I am from Switzerland and am used to renting skis there.We went on a weekday, it was not busy on the mountain.The staff at the shop were great. Very nice, fast, flexible, not pushy to sell the demo skis. The person assisting us, and the whole shop seemed to have good knowledge about snowboards, but more limited knowledge on skis though.The equipment however was disappointing. For standard ski boots, they only have of one/two models which are wide and didn't fit my or my girlfriends feet and left bruises. The equipment was also intensely used. My girlfriend was given a pair of boots with a cracked tongue(we only noticed on the mountain). Apparently, you can get demo boots for $40/day instead of $20.The standard skis they first brought out (no choice of model) were in a very used condition, so we opted for demo skis: $60/day instead of $35. Even with demo skis, they only had a very limited selection (two in my size, one in my girlfriend's). The skis were already scratched and showed signs of heavy use. We didn't want to waste time and rented those. The skis "did the job" but I really would have liked a larger selection and newer skis for the price.In conclusion, I paid around $245 for 3 days of skis + boots + helmet. In Switzerland (which is a far more expensive country than the US in general) I would have recieved far newer skis, in better condition and a larger selection for that price.
-
January 2024 by The Irish Mango
These people are the best. Hands down. Everything you need is here quick, for a good price.
-
January 2024 by Katie P
Truly profound and professional employees. They were all beyond helpful and patient with my two children and I. They gave honest opinions on what gear we all needed and it really set our whole ski trip off to a great start. Will definitely come here again for rentals for our next trip.
-
January 2024 by Jessica S
We came here to get my bf fitted for snowboarding boots before we left town. And he just had such an incredible experience with the worker Elliot, that he asked me to write a review. He was so attentive, genuine and kind and just wanted the best for his customers. He searched high and low for items, and searched only. He educated on the fit. He totally deserves a promotion or a raise because to be honest we have never seen someone work harder, care about their job more, and have a genuine care for each person that walks through the door than what Elliot displayed. He’s an incredible staff member
-
January 2024 by Bijal Patel
Elliot and Matt were so amazing today, helping my sister and I gear up for our first snowboarding equipment. They were a wealth of information and so patient with us. Highly recommend this shop for anyone looking for gear.
-
January 2024 by Gemsun
Excellent customer service and very knowledgeable about products.
-
January 2024 by Juan Pablo Yamuni
The staff was very friendly, they attended to us very quickly, they helped us with ALL the questions we had, with patience and a good face. And they made it more flexible to be able to pick up the equipment at a good time the day before, and return it the next day. And they were not demanding with the times. Also VERY easy and quick to return the equipment the next day. And all much cheaper than renting the equipment upstairs at SnowBowl. CONGRATULATIONS.
-
January 2024 by Marcus W.
Quick fast and easy rental process, all staff I dealt with were respectful and polite on the receiving and turn-in side.
-
December 2023 by Riyad Kalla
Matt and the crew helped us out of a jam - came up for a big family and friends ski trip, 2 of us had garbage equipment that was ruining the day, Matt gave us the full white glove treatment - triple checked all our fittings to ensure we'd be in better shape and even comped the 1 day rentals. Absolutely unreal - we told the story to everyone over dinner and none of us could remember the last time we got this kind of impromptu generosity from a business - we appreciated the gesture so much and it made the trip - we have this awesome story to tell about Ski Haus!
-
December 2023 by Heywood
Ski Haus exceeded all expectations with its friendly and knowledgeable staff. It's refreshing to find a local gem that values expertise over online guesswork. Don't waste time on reviews from the uninformed—shop at Ski Haus.
