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December 2023 by Andrrea Hess
Haley was incredibly helpful! This was my second time working with them and I can highly recommend.
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November 2023 by Kris Licht
Haley F was by far the best person I've dealt with in a very long time! Courteous, knowledgeable, even upsold me with facts and pricing I couldn't refuse!! Glad to be a partner with State Farm! I'd choose her over Jake any day!!!!
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May 2023 by Nancy S.
Horrible experience with Steve Switala. We had a claim and called the office. We were told to call claims which we did. We also had questions about our policy and after four unreturned calls to the office, we went into the office. Steve was extremely rude. He was too busy he said and refused to talk with us. He even raised his voice. He also refused to call us back at another time. Pick another agent! He is horrible.
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March 2023 by Stacey C.
STAY AWAY! My partner and I were looking to bundle our insurance with Steve Switala because I have been with his office for about 20 years. After multiple times talking to one of the service reps, Ramona, she asked us for info that we already gave her. She finally said we were all set, but he never got his insurance cards. He left a message because they almost never answer their phone, asking when he would get his cards. Instead, he gets a notification in the mail that his insurance is going to be canceled in a week because he failed to provide necessary info. So we call, leave several messages, finally get through, tell Michael we had no idea and how we were unhappy with her incompetence. He said she was let go because she was so horrible. So after several exchanges of information, Michael ghosts us too. So we go into the office on a snow day and only Steve Switala is there. We explain briefly with what has happened. He starts complaining that since it's a snow day, no one showed up, and he is too busy to help us because he has 60 messages on his machine. We tell him at least 5 of those messages are from us. He is still unwilling to talk to us, but instead says come back tomorrow. We explain we have to work tomorrow and the insurance will lapse in two days. He says we'll get a call back tomorrow, but doesn't take down our information. We get no call back and now they are closed, and the insurance on his car is lapsed. My partner no longer wants to work with them, and is now looking somewhere else, and so will I. With Steve Switala, the owner, clearly not caring at all, and not wanting to make things right, I have lost all confidence in this office. STAY AWAY.
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August 2022 by Jacqui Velde
I've been with State Farm for over 50 years. This is my last year because of my RUDE agent. IT WAS YOU, STEVE. AND IT WAS NOT A FLOOD.
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November 2021 by Indigenous Boss Babe (HRH)
Very good, friendly and professional staff. The gentleman helped us in resolving a complex issue. It was so commendable of him to do so.
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December 2020 by Scott Vacek
What a pleasure to work with Rex Creekmur on all of our insurance needs....Rex has been very professional, knowledgeable, responsive and generally just a really nice and considerate person. Our experience of insurance has been kind of transformed....we feel personally taken care of, very well advised, and very secure.
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July 2020 by louisa curley
I have used Steve's office for nearly 20 years and find him and his staff to be extremely friendly and wonderful to deal with when needed. A few years ago I had extreme hail damage to my roof and was issue free dealing with State Farm whereas my friends who had other companies had big time issues trying to get repaired. I recently had a few dents on my car and I received the check for repair before I even got my car fixed!
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July 2020 by Drew L
Appreciate how nice and helpful everyone is. Amy has taken care of all my insurance needs correctly/efficiently and has such positive energy! 10/10 would recommend the Switala office!
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July 2020 by Edgar Garcia
David was very responsive and professional when I called the office looking for a quote on auto insurance. He was extremely helpful and gave me a great quote on my auto policy!
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July 2020 by Michael Reagan
Been with this State Farm team 13+ years. Rex, thank you for all your help!
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July 2020 by Chris C.
New customer. Referred to this office from a friend who highly recommended State Farm. So far, so good! Professional service and always answers the phone. Got good rates on home and auto. Very helpful and responded quickly on rates as we looked into purchasing a new car. Rex is the best!
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June 2020 by Ben Shanahan
I called the office with questions regarding an auto insurance plan. Being 21 this would be my first plan, and I had many questions. Steve Switala was beyond patient and answered every question I had no matter how obvious the answer may have seemed. I would recommend this business to anyone currently looking for insurance.
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June 2020 by Robbie zacharis thomas
Wow! Excellent service! Saved us over $2000 for homes and cars. Steve wanted the best for us and cared about who we are. Thank you, Steve!!
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May 2020 by Mary Marino
I have been looking into changing insurance and called State Farm. I spoke to a David Crawford. He was a nice young man , he answered all my questions, returned my phone calls promptly and was a pleasure to work with. I would definitely use State Farm and ask for David Crawford!
