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March 2024 by Zach Rex
I wish I could rate 0 starsVery rude no compassionTake your business somewhere else
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October 2023 by O John
If I could rate 0 I would. The hefty native "manager" with only a beard and no mustache is rude and a ripoff. I would never enter this establishment again. My sister brought in a ring and the guy mentioned above and another chubby native guy with bad skin couldn't figure out what it was made of and they stood whispering behind the counter for awhile. Finally, one of them asked where she got it from when the question should have been "do you know what this ring is made of?". If you don't know don't play pretend. Also, don't low-ball people when you do know the worth. No stars for bad experience and even worse "management".
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October 2023 by Travis Dodge
In the parking lot after standing at the jewelery counter for 15 minutes trying to buy silver bracelets.... completely ignored
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September 2023 by mark page
Great store, good selection of Navajo and Hopi silver and turquoise!
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June 2023 by D Taylor
Very nice crew, very helpful! Gave me more than I was looking for for what I sold, so I walked out of there very happy!! Will definitely go back!
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August 2022 by Michael G
Busy pawn shop but good for buying and selling guitars. I bought a guitar here a while back and then sold it back to them when I was done with it. They were very busy so this might be a good place to sell other stuff.
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June 2022 by Geo
You could not pay me to buy or sell at this pawn. Managed 10+ years at Macy’s, I never seen anything less welcoming then this. There’s zero customer service, respect or appreciation here at all for their customers. Being a new customer, I was not informed about the lost ticket fee, at check out but was told multiple times(In a blaming tone)when I went to pick up my item, “It’s on your ticket.” By an assistant and a manager. I was treated less then a person. Needs butter management -0 from me.
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June 2022 by Sharissa Gallegos
Dont sell a fire arm here. The lady doesnt know what she is even talking about let alone look up the right item. This place is by far the biggest joke as well as the lact of knowledge in the items they sell from the employees. Poor staffing.
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June 2022 by Omar Adame
I have bought my last few guns with them and they have no loyalty to customers i came in to sell a gun and was offered a number and cambe back 2 days later to only be low balled and lied to stating they dont remember who I was. I will take my business elsewhere. Horrible experience.
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June 2022 by Geomar Payano Stark
Everyone in here needs more training on everything here. Go to Flagstaff Pawn, they pay better and appreciate their customers. DON’T waste your time here. You’ve been warned. Good day!
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June 2021 by PeteSki PeteSki
Both when I physically go there as well as over the phone ALL my questions were answered. I felt their prices were fair to high on most items (Not jewelry)-I liked that they let you make payments on large$$ shtuff. Store is lean on shtuff to buy.
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May 2020 by AzThe iLLSavage
Tryed pawning a brand new tool here, they denied me...treated me like I’m some tweaker...
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April 2020 by Caleb K
Extremely overpriced, to the point of some items being above retail. Don't waste your time even going here. Dont support this greed.
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February 2020 by Kayla Yazzie
They sell the things that are not real turquoise for more than they're worth. As well as other items sure they have profit from it. But they are not trustworthy nor a good business. If I could give them a lower rating I would.
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January 2020 by Tashina Kerley
I got offered $14.50 a gram on 14kt. It Was a JOKE. Trying to rip people off because they are in need of help.
