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October 2023 by John Lynch
Horrible experience with them and their affiliate in Tempe! Sent two requests for an estimate with NO response at the beginning of October 2023. Called the Flagstaff office and they claimed an associate in their Tempe office had been assigned the estimate and transferred me to her (Candice Sundstrom) discussed the move and confirmed dates were available for Nov 27. Set up video call for 11:20 am Oct 17. No call from Two Men (Candice Sundstrom) until I received a text at noon 30 minutes after scheduled time had passed with a B.S. excuse to reschedule. Gave them a 2nd chance and did video walk through on 10/20. Was told by Candice Sundstrom move dates were still good and would have estimate 10/20 end of day. Of Course, NO estimate and no communication from Candice until I Got Text on 10/24 with more B.S. excuses and told again I would have estimate end of day 10/24. Of Course NO estimate again. Received text 10/25 from Candice stating they are booked up through December and could not complete my move! So, After all the lack of responsiveness, B.S. excuses, lack of professionalism, common courtesy and human decency for a process that began 23 days ago and twice confirmed availability for move dates and still never got an estimate, I am told they are booked. DO NOT WASTE YOUR TIME WITH TWO MEN AND A TRUCK IN ALL OF ARIZONA!!! It's all the same franchisee for Flagstaff, Tempe, Mesa and I am sure others. Sad part, I have used Two Men and a Truck in Georgia and SC and gave 5 star reviews. This Franchisee needs to understand the value of customers and customer service
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October 2023 by John L.
Horrible experience with them and their affiliate in Tempe! Sent two requests for an estimate with NO response at the beginning of October 2023. Called the Flagstaff office and they claimed an associate in their Tempe office had been assigned the estimate and transferred me to her (Candice Sundstrom) discussed the move and confirmed dates were available for Nov 27. Set up video call for 11:20 am Oct 17. No call from Two Men (Candice Sundstrom) until I received a text at noon 30 minutes after scheduled time had passed with a B.S. excuse to reschedule. Gave them a 2nd chance and did video walk through on 10/20. Was told by Candice Sundstrom move dates were still good and would have estimate 10/20 end of day. Of Course, NO estimate and no communication from Candice until I Got Text on 10/24 with more B.S. excuses and told again I would have estimate end of day 10/24. Of Course NO estimate again. Received text 10/25 from Candice stating they are booked up through December and could not complete my move! So, After all the lack of responsiveness, B.S. excuses, lack of professionalism, common courtesy and human decency for a process that began 23 days ago and twice confirmed availability for move dates and still never got an estimate, I am told they are booked. DO NOT WASTE YOUR TIME WITH TWO MEN AND A TRUCK IN ALL OF ARIZONA!!! It's all the same franchisee for Flagstaff, Tempe, Mesa and I am sure others. Sad part, I have used Two Men and a Truck in Georgia and SC and gave 5 star reviews. This Franchisee needs to understand the value of customers and customer service
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October 2023 by Ron Dolan
The crew was wonderful, they were very courteous to my wife and I. They treated our furniture like it was their own. We would definitely use them again in the future.
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October 2023 by Sunny Sunflower
Jun 26 & 27Two Men and a Truck agreed to pack and move my entire house from one location to another in Arizona.4 Months later I still do not have the rest of my household goods. Missing multiple boxes, furniture, garage, office, camping, gardening, and household items. They decided to “throw away” multiple items including a 3k teak desk. Missing parts to put furniture together, 3 feet to my couch, they destroyed over half the items that were delivered. They had no moving supplies with them on the truck. No moving blankets, boxes for TV’s and wall art and mirrors.I have called, emailed, and sent multiple texts with no response or resolution.
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October 2023 by Mark Pendleton
Trevor and Kelly showed up right on time and were very efficient in loading and unloading our belongings. Would definitely use them again.
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September 2023 by Kelly Walker
You want to hire this company! Trevor, Tristen (sp?) and Ryan were on time, professional, got everything done and they deserve a RAISE! Tamara in the main office was kind and followed up quickly. The team packed things in ways that I didn't consider (and I've moved several times. Best value for your dollar, for sure. Call them right now; you want this company to help with your move!
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August 2023 by Julia Anderson
Phenomenal moving company - highly recommend! Trevor and his crew moved an antique piano for us. They were so careful and so professional. The piano arrived in perfect condition. I would recommend this company to anyone in the Flagstaff area!
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August 2023 by Tara Mellott
THESE GUYS ARE AMAZING! I can’t say enough good things about how wonderful my moving crew was - Kenny, Tristan, and Ryan. They were incredibly professional, friendly, and went the extra mile in every way possible to make moving day smooth. They took great care in handling all of my possessions and I had literally zero damage to anything. I would hire them again in a heartbeat. Highly recommend!
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August 2023 by Maryn Belling
2 Men & a Truck provided excellent, safe, professional, reliable service. This was our 3rd time using their service over 12 years & I am always glad I’ve chosen them. Thank you!
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June 2023 by Kathy Wells
The movers were highly professional and courteous in every way in my recent move. They treated my belongings with respect and were sensitive to my concerns.
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January 2023 by Dominic Mayo
First, VERY PROFESSIONAL!!! second, came in UNDER BUDGET!! No damages, they were early, they asked all the right questions(where does this go) if i could give more stars i would!!! Great service by the way means you should tip GREAT! Which i did! I cannot be happier!
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December 2022 by Gloria Chartrand
The team picking up furniture and delivering seemed good at their jobs. But one of the movers upon delivery broke the base of my floor lamp. He called his boss and boss told him to take lamp and they would fix it. It was not declared as damaged. Mover said boss would call me and let me know when they would bring it back. No phone call so far. Hope I get it back. The same mover broke one of my plastic cases and they didnt put back 3 of my shelves in my book case and so far I havent found them. They moved me yesterday so having the great reputation they have Im sure they will make everything good.
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November 2022 by Yanka Danka
We had the best crew possible.Team effort all the way.Team members knew exactly what to do. little suppervision was neccesaryWhen we move again I'll call and ask for team again.I highly reccomend TWO MEN AND A TRUCK. You wont be dissappointedG.R. WILLIAMS AZ.
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November 2022 by Steve C
Great guys, decent price.
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November 2022 by Eunice Tso
Two Men and a Truck did an excellent job of moving our office. They were very professional showing up on time and completing the work within their proposed time frame. They were very careful with our furniture and equipment. I highly recommend them.