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November 2023 by STACK 'EM
Jeremy's service was top notch. He kept us up to date throughout the entire process of buying our home. Great communication, and always took time out of his day to answer all our questions. Him and his team (Sasha) made us feel comfortable and we highly recommend! ?
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January 2023 by Shadows Foundation (Vicki)
I won't go anywhere else!Wallick & Volk Flagstaff was there for us 17 years ago and still here for us now! Expanding, building and growing is possible when you have Wallick & Volk by your side. "Dreams Do Come True" when they're with you. ❤
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January 2023 by KC Kinney
Wallick and Volk, particularly Allison and Tamara, were the calm harbor we needed in the tempestuous marketplace! They were extremely prompt, and they always took the time to answer our questions. They did a good job guiding us through all the tasks that needed to be done. We were so relieved to hear that we still get to check-in with the team after our home purchase—we have faith that they will help guide us through refinancing and other future endeavors.
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January 2023 by Ashley Thornton
They are amazing! We’ve worked with Chris through 2 purchases and multiple refinances. I won’t work with anyone else. Chris goes above and beyond, has helped us come up with creative options to meet our needs, and always stays on top of the market so that he can recommend best rate locking and refinance timing. 10/10!
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January 2023 by Heather Parkinson
The Wallick & Volk team have our trust and our gratitude for a job well done! They communicate really well and are experts with lending. We wouldn’t have wanted to work with anyone else buying our Flagstaff home. They are the best!
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January 2023 by Erin Guinan
I cannot speak highly enough of Chris Hallows and his team led by Mandi Merrifield. They worked tirelessly to help me walk thru the process of buying my home. They were incredibly patient, educating and guiding me every step of the way. Their team is highly organized, efficient and proactive. I’m incredibly grateful- thank you.
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January 2023 by David McCain
My wife and I went to Wallick and Volk knowing that we were a special case. Our situation was unique in that we wanted an "asset-based", rather than an "income-based", loan. Dana Rich met us where we were and explained the process thoroughly. She was tireless in researching lenders to find a loan package that fit our needs. She found one, we found a home that we liked, and she shepherded us through the process of finalizing the loan. Now we're in that home with a monthly payment that works for us. We're very grateful for Dana's diligence and her communication skills. We recommend her and Wallick and Volk without reservation!David McCain and Katie Pierce
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January 2023 by Eric Ferguson
Heath recently brokered 2 loans that had some challenges. Heath and Hilary did a great job navigating through those challenges and getting both deals funded for his borrower. As a wholesale lender that works with a ton of originators, I wanted to say that Heath and his team are top-notch!
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January 2022 by Megan Mustoe
Wallick & Volk have gone above and beyond in helping us finance our home. When we were waiting on an appraisal, they made sure it came in on time. They've also stayed patient with us as we changed our address a few times due to normal moving chaos. Thanks, Wallick & Volk for helping my family buy our home, stay very responsive to questions and requests, and walk us through the financing procedures. We'll use you again!
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January 2022 by Grant Belcher
When I called Wallick and Volk mortgage to ask some simple questions, I wasn’t even ready to commit to a lender at the time. But my call was transferred to Genna, and she was so friendly, communicative and professional that I instantly knew there’s no chance we’d be taking our business anywhere else. I’m the type of person that likes to ask a lot of questions and gain all of the context surrounding a situation, making sure I’m getting the best deal and reading the fine, print, etc. Genna handled all of my questions and requests with such patience and seemed legitimately happy to help me understand all of the documentation and loan options. She was incredibly communicative and responsive, even on weekends and other times where I felt bad bothering her she was pumped and ready to work with me. I’m a first-time home buyer, and one thing I learned was just how crucial it is to have a team of LOCAL and well-regarded people in your corner and advocating for you in a competitive market. The selling agent will look at the lender and the buying agent involved in a buyer’s offer, and will instantly know whether they can count on these people to get the deal done. And, needless to say, every seller wants a buyer and buying team that will get the deal done. If you go with an online lender such as Rocket Mortgage, you’re immediately at a huge disadvantage in a strong seller’s market. Sellers and selling agents are going to go with the people that they know personally and can trust. Genna was so well-connected and well-respected that she was reaching out to people left and right, putting in a good word for us, and clearly that had a huge impact in our favor. I simply cannot overstate how great the entire buying and loan process was because of Genna and the team at Wallick and Volk. Please note that I am officially labeling you as crazy if you read this review and still choose to go anywhere else.
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January 2021 by Tanner Davis
Chris and team were awesome in every aspect! I plan on working with them for future loans as well.
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January 2021 by Caleb Williams
Chris and his team were fantastic to work with. This is our second loan with them and both times we received excellent communication, realistic timelines, as much info and charts as you can ask for, and an very friendly staff! We recommend anyone looking for a mortgage or refi to hit up Chris and his team, you will be glad that you did!
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January 2021 by Tiffany Skall
From the first communication with Chris and his team to the very end, we were well taken care of and informed. Such great professionals who really know how to make the entire process stress-free and smooth. Thank you Wallick & Volk, Flagstaff!
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January 2020 by Terri Athey
I am so glad we chose Wallick & Volk! They made our process easy, walking us through each step! The people there are so nice and a special thanks to Chris and Mandi!!!
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January 2020 by Jaie Hart
If I could, I'd give 10 stars. Having been through this process before, I have to say that this was by far the smoothest experience I've had. Everything was explained in advance, no surprises and everything came through on time. I highly recommend. Thank you Chris and Mandi for all of your help. You rock!
