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February 2024 by JiHae L.
This place is convenient for those who stay across the street at the motels. The interactions with the employees that I had were all helpful. When I asked for various items and where the items were, they knew the aisles or brought me to the location. The prices can't be beat, and they have everything that you're looking for and more. There's ample parking for those who need to shop here at all times of the day and night. You can do self check out or get checked out at a cashier.
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February 2024 by Christina C.
Calling the Walmart store was not a good experience. I got hung up on twice, when I was simply calling to ask for help with the money gram that do there. Before driving there, I needed the proper information to complete the task. When I finally got someone they weren't 100% clear on what was needed. Very frustrating. However the store itself is in good order, very stocked for valentines already. Good amount of winter clothes, and products on the shelves. Overall, it was a decent experience. The lady with blonde hair and glasses at customer service is a 5 star employee there. She deserves a raise for being so positive and amazing to all the customers!
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December 2023 by Joni C.
Seriously Walmart?!? Not one Hanukkah item in your store?! You do realize that not everyone celebrates Xmas right?!
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November 2023 by Karen Cornilliac
I have been using this pharmacy for years and why, it's because the staff there is friendly and educated. The pharmacists there are super caring and always answers my questions. Thank you Walmart!
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November 2023 by BC
Smaller walmart. Everything is squished so hard find sections you need using the overhead signs because you can't see them well maybe if you're taller you can. Friendly staff, fast checkout.
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November 2023 by michael garrison
Filthy, unorganized , VERY RUDE CAHIER. I asked how much the dish strainer was because I couldn't find a price but I wanted it regardless. She said if you would watch the screen you would have seen. She needs to work outside the public.I will never go back in that store again.
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November 2023 by Logan Blackhorse
There's that one creepy guy that stands at the door and always asks to see your receipt even when you check out at a register with a cashier. Then when I need help in cosmetics or anywhere, there is no one around and if there is, they don't know where anything is in that department. Overall, it's clean and well stocked.
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November 2023 by Purnabhishek Sripathi
The so called manager in Walmart store is so rude as we are speaking to know why he was refusing to sell us a product. He was simply saying he doesn't care and said to get out of the store. This is ridiculous. Very bad service towards the customers.
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September 2023 by Navdeep Mann
It was right on our way to Jacob Lake Inn. We could stop by and do a quick check out. Very limited fresh produces.
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September 2023 by Chelsi “Fireball” Morgan
This store is nice, but it seems like it is always flooded with pallets of merchandise waiting to be stocked. Most of the time, they don't leave room in between the pallets and have a group of employees clumped together, opening boxes. Finding a way through to get to the next aisle on your list can be frustrating, especially on a busy day. The employees are either completely oblivious to the inconvenience of a blockage they create or just don't care because they are young and think talking to coworkers is more important than the hundreds of paying customers trying to get by. If Walmart saved the stocking for after close, it would make the stores, especially this one, look so much cleaner, organized, and well managed. Half those kids who are supposed to be stocking but instead talking and blocking the path need to be fired or trained on customer service. Employees hired to stock shelves should have a good understanding of customer service even if they don't think interacting with customers is a part of their job.
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September 2023 by Sara Dorn
I utilize this Walmart primarily for pick-up orders and my experience has been incredible! I’ve had Matt deliver my pick-up items to my car both times. He’s so friendly and has a good sense of humor. With my items, the first time I used the pickup option he brought me a cold water bottle. On my second pick-up visit he brought me a reusable grocery bag with lots of snack and cosmetic samples. You don’t get this type of service everywhere! Great job Walmart Flagstaff and stellar employee Matt!
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September 2023 by Nikolai Belinski
The worst Walmart I’ve ever been to. The groceries are in the back and so it’s hard to find anything. It’s in organized, you have homeless people sleeping right outside the one way entrance. They have a security guard at the entrance and no public restrooms.
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September 2023 by MrStaybrown
Stopped in on our way through.For such a large town, next to the interstate. This place only has 1 small old Walmart. There are far smaller towns with larger Walmart stores and larger parking areas. It's so compact.
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September 2023 by Renee
This place is very small and always crowded. Visited from out of town two different days at different times of the day. Both times pallet jacks were left on pallets in the main racetracks and prevented two carts from being able to pass each other at the same time. I understand that this is an original Walmart and not a super Walmart that was built for higher congestion, but this store needs a revamp to make it more maneuverable!
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September 2023 by Tambouzi Green
Store was nice and had everything.One recommendation is to have every WalMart store dressed uniformed so that no matter what store you walk into you don't have to refamiliarize yourself with the store (unless it is done intentionally).Another recommendation:If there are not going to be people to check you out. Please..Please...Please ensure all self checkout lanes are open. The self checkout lines were backed all the way up past the produce section. The self checkout lane by the Home entrance was closed. When I asked an employee why it was closed..no answer was given. If the new SOP is for customers to check themselves out...please ensure all proper checks are emplaced.