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February 2024 by Kevin Remley
Love it here, great selection, incredible staff, great company. Highly recommend
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February 2024 by K M
The best customer service and the cutest nursery. They are always very friendly and helpful. Dane helped us today and was an amazing employee who went above and beyond. They are always willing to answer your questions and give advice as well.
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January 2024 by Bryanne King
I believe she was the owner (misty) was SO nice and just a pleasure to talk to. She was all smiles and very kind to my 3yr old daughter! Loved all the plants and their 2 dogs too ? thx!!
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December 2023 by Sharon V.
We went in to see Santa today and left with some awesome plants! Jackie helped us and was super friendly and knowledgeable! We can't wait to come back!
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November 2023 by Oz Cardz
Bought hot cocoa for my granddaughter. Waited 30 minutes. Too long of a wait for hot cocoa if you ask me. That's not even the bad part, it was more like a cup of warm milk with a hint of cocoa. It was disgusting. tossed it out. Not the friendliest staff either. First and last time ever going there, will NOT recommend ordering from there.
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October 2023 by Agi P.
I'm giving this two stars because the employee who helped me with plant selection was very nice and helpful so he gets 4 stars and the manager gets minus stars. The "manager " of the store is absolutely NOT interested in generating business for this store. I was surprised by that and finally, I thought, if she doesn't want my business why should I give it to her?! I was in on a Monday and chose 7 plants to be planted by them for me. To total for the plants and installation was a bit over $500. When paying, I asked if this store gives senior discounts. She said yes, on Wednesdays. She had already rung me up and I said that for the 10% discount, or approximately $50 I would come back on Wednesday. So they put the plants back and let me walk out the door, which I did. I came back on Wednesday met with the same helper who remembered me and the plants I chose. I complimented him on his excellent memory. We duplicated the order and I went back to pay again. It turns out that a portion of the original charges were invalid because I didn't need additional planting soil because the cost of planting included the soil that they would need. So my smart helper inadvertently would have charges me for soil that I didn't need. It was an honest mistake because I was considering a large planter and outdoor plant that I changed my mind on. The soil would have been for that planter. When I changed my mind on the planter, he was still thinking that I needed the soil. When I came back on Wednesday, he realized his mistake. That the only reason I'm giving him 4 stars. The problem arose when the manager told me my plants were under warranty if I had a drip system, but not if I didn't. She said that when you hand water, the water only goes down 2" and doesn't properly saturate the root ball. I just moved here, only days ago, and am not sure what kind of system I have. She said there was NO warranty if I hand watered! I've never heard such BS in my life! Water is controlled by GRAVITY. On this planet we have GRAVITY. All water sinks into the ground. How else do aquifers get filled?! She said that when you hand water, it only goes 2" into the ground. I ask you, does the ground know when water is hand watered or drip lined? What a crock of crap. Does the soil in Flagstaff know whether the water comes from a drip or by hand? Does it automatically block hand water at 2" below ground?! No! The whole story was stupid. This manager let me walk out again. I will not go back. All the people in this nursery are very young and inexperienced. They love their walk-in talkies but not their customers. She let me walk out twice! No hustle or interest in generating revenue for this company. Highly recommend anew manager.
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July 2023 by Sarah Remley
There's so many plants, and the employees are so helpful and can tell you how to take care of anything you buy. The selection of plants is always changing, so you'll probably see something new each time you visit. They offer repotting services if you don't want to repot any plants yourself. There's also a little cafe that makes really good Italian sodas.
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July 2023 by Brad Kassing
Dishonest salespeople. Will not honor warranty I was promised because the person who sold me a tree no longer works there. Owner outright refuses to speak with me on the matter.
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June 2023 by Callie Spitson
10/10 would recommend! Today was my first time visiting and everyone was soooo helpful and sweet. I love that I can get a coffee to enjoy while I shop. I had LOTS of questions and spoke with four of the gals there and they were all super knowledgeable and patient with me. Daisy especially helped me choose which plants would be best for my home. I bought all of the things and felt like I left with more know-how.
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June 2023 by K Crema
Warners has unsurpassed quality and variety and knowledgeable staff. Some of their prices reflect that, so out of respect for my budget, I go there last. But it's a beautiful reprieve, at Halloween time, too.
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June 2023 by guinnepigpig
6-20-23 If you are planning on buying from Warners be prepared that you will pay an extra 5% on ALL purchases in addition to your city tax of about 10%. they are calling this extra 5% "Flagstaff Wage Surcharge. We shopped there this weekend, will not go back.
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May 2023 by David Lambell
Great nursery. Fantastic and knowledgeable employees. We always look forward to coming here.
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May 2023 by Ramona H.
Simply beautiful. Great selection, extremely helpful staff. Small cafe with beverages hot and cold. House kitty and doggie does not get better then that.
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September 2022 by Julie Hugunin
Love love coming here! I live in another town but when I get a chance to come to Flagstaff and try and stop here! Such a nice place to wander around, even if you don't buy anything you will appreciate it. I didn't buy any plants, although I really wanted too, but I did get a cute elephant pot! They have everything you need for outdoors or indoor plant/potting needs. Also a great place to find gifts for your plant loving friends or family! Staff is super friendly and helpful as well. Students also get 10% off!
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September 2022 by Jenn Rittenhouse
I talked to a really nice guy about the trees. Very nicely set up. My grandson was kicking the gravel onto the sidewalk, they just followed behind him doing it back up. Very nice place.
