-
February 2024 by Paula D.
The bank was closed for two days because of snow. Unbelievable! All the other banks were open. To make it even more disappointing, they opened an hour late on a Friday. If 25 customers can make it to the bank at 9am, then how come bank employees can't? So now, I have to wait in this freezing ATM area until 10am. Unacceptable. I don't even want to hear an apology. I'm switching banks!
-
October 2023 by Kat T.
Zero stars if I could. Avoid this branch, period. Bank tellers and managers are lazy and do not try to help you.
-
September 2023 by Christy C.
The 4th Street location treats staff horrible. The lines are ridiculous. The manager (Jennifer) berates the staff and blames all the branch problems on everyone else, without looking at herself first. Managers are supposed to lead by example. Jennifer is extremely unprofessional in her attitude and attire. With the way she talks to staff, no wonder there is a high turnover rate and they can never keep staff for very long. I will never go to this location again. I'll stick with the branch on Milton. At least the managers there don't treat staff so horribly, even though the wait there can take awhile.
-
September 2023 by Nick Brown
Appointment required still? I understand the need to minimize foot traffic during covid but to tell me that when I walk into a branch and "we don't have any bankers available at this time" when I'm literally watching two bankers at their desk waiting for the stroke of 4:30 to punch out is ridiculous. So I left and called the 800 number on my debit card. Branches are more and more removed from reality. I will be shopping for a free debit card offered by other banks.
-
June 2023 by bryce winders
10 minutes late to an appointment after waiting in the line for 15 minutes. Was told "sorry we only have one banker you are gonna have to reschedule." Terrible customer service if you can take your buisness anywhere else. Even chase is a 5 star in comparison to this location. Trash.
-
April 2023 by Bish Yah
I will say I dreaded going to this Wells Fargo for awhile but they are really stepping their game up. Marcus and Chelsea are amazing! Please keep up the good work both of you. The branch still has some work to do but heading in the right direction.
-
March 2023 by Susan Lundberg
Customer service suggested making applications so i did. Didn't wait but a minute or two. Jazmyn was friendly knowledgeable and helped me with my two issues. Made me feel valued. Enjoyed my experience. Great customer service.
-
December 2022 by Kai M.
Jennifer the Branch manager had great customer service and a problem solving attitude for small business needs.
-
October 2022 by Dan S.
WELLS SUCKS!!!! I cant even send a customer of mine to a wells location to put a cash deposit into my account of 200.00. This bank and others like it (US Bank , Chase Bank ) have become a waste of time, too big to fail Government sponsored monopolies with the most stupid "policies" one can imagine
-
October 2022 by S F.
Terrible service at this branch, long lines, poor management! Will leave to another bank after several bad experiences at this branch!
-
August 2022 by Martin McKinney
Can't even park at this bank to get in on Fridays. Now they closed Saturdays. How are businesses supposed to make their last minute deposits?
-
May 2022 by Ojay Antonucci-allan
Wells Fargo I love you! I am an elderly woman that so many nuts believes they can take advantage of us elderies. Thank you for watching over my account from thieves.
-
February 2022 by guy cruz
Wells Fargo seems to be closed for inside serve , leaving drive thru the only way to do banking. It adds to an unsafe way to get large sums of money. Due to having to speak loudly to teller. People hear what it is your there for. I know I can hear everything that other people are asking for.
-
February 2022 by Ian S
I am sick of banks being closed. Most everyone else is open for business but this branch seems to have their lobby closed whenever I show up. Or if I call to see if they’d re open there is no answer. Short staffing? Covid? Either way it is frustrating that there is a locked door all the time.
-
February 2022 by Troy Shearer
Only drive thru is open!!! never lobby waiting in line at the drive thru takes for ever.
