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November 2023 by Michele J.
I have been a customer for 3 years and would not go anywhere else! I have stored my high end cars here and I know they are safe and secure.love the management!
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November 2023 by Susan Miller
My sorority has had a very good experience with Woodlands Village storage. We have usually had 2 units but the "girls" were able to consolidate their many things into 1 unit. It's location is very convenient for all of us. We will keep this 1 unit for a long time!
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October 2023 by Leona Fitzmaurice
Woodland Village's facilities were consistently clean and well-maintained. The staff members with whom I interacted were friendly, helpful, and very professional. I leased a unit from Woodland Village for over one year, and I could not have been more satisfied, knowing that the items in my unit were securely and safely stored. I highly recommend Woodland Village Self Storage.
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October 2023 by Courtney Bay
Woodlands village self storage is a very nice storage facility on the west side of town. They rented me a very nice climate controlled unit for a fair price. Easy to use elevator lift for heavy objects. Very kind people in the front office. Highly recommend.
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October 2023 by Anthony Brown
Was perfect for our 10 day trip to flagstaff. We went camping for 3 days and left our wedding attire in the unit. After we went camping we picked up our wedding attire and left all our camping gear in the unit. It was perfect because we had rented a convertible and in no way could have fit all our stuff in the vehicle. Excellent service, 10/10
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September 2023 by Kira R.
I like to support local businesses, but in this case, I cannot. Over the years I stored my belongings there, I came to believe that the customer service declined markedly. The people at the business seem to have lost sight of the true value of storage--helping customers in a time of need. There seems to be high turnover of employees, which causes confusion. The turning point for our family was when one employee gave us wrong information that caused us to be locked out of the storage facility. The employees on duty that day were laughing about the fact that we had to pay an extra month in order to get access to our unit. When the manager called, she ultimately supported these employees. No discount or deal is worth that sort of behavior. We will not spend our money here or with any of the businesses owned by this family.In addition, I never really felt safe at Woodlands Village Self-Storage. It has always felt creepy to me late in the day, and because it's so close to a wooded area, I've worried about fire there.
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September 2023 by Judith Bebbington
The storage facility is extremely clean and safe. The staff are very helpful and moving our daughters stuff in and out was extremely easy. Only a short 5 minute drive from NAU makes it simple and quick to make the move. Will definitely use this facility again for next summers storage.
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September 2023 by Jan Mishima
My son, who attends NAU, needed a storage locker to store his belongings while coming back home for the summer. With this being my first time looking a storage facility sight unseen, I was a little nervous. After contacting Woodlands Village Self Storage, I felt that all my questions and concerns were answered or addressed. I was confident that I found a storage company that met our needs. They helped us every step of the way and every interaction with them was pleasant.
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September 2023 by London Krueger
We accidentally forgot the keys to our unit back in MN! The staff were super helpful in getting us in our unit and securing our contents. They were very understanding and helpful. We also liked that they were safe and responsible with our unit. I highly recommend them and will be using them every summer while my daughter is in college.
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September 2023 by Tracy Dompeling
Incredibly clean storage unit. We live out of state and were storing items that our daughter wasn’t bringing home for the summer from NAU. Staff were incredibly friendly and helpful. They thoroughly answered my questions and when we came to town at the end of the school year everything went smoothly. Our check out at the end of summer was a breeze! Highly recommend Woodlands Village Self Storage.
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September 2023 by Michael Scheu
I found the staff were very friendly, accommodating, and professional. Units were clean, had easy access. I needed to have the electrical recepticle in the unit changed from a timer to just an outlet for a freezer unit and the owner had it changed quickly. Will definitely recommend Flagstaff Ranch storage or Woodlands storage to anyone asking for the best storage rental.
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August 2023 by Kelly and Brad Aiello
We rented a 5x5 unit in May for our out-of-state daughter's items over summer break from NAU. Setting up the unit from was super easy over the phone, the staff were incredibly helpful and communicative. Our daughter went to check-out the unit and the staff walked her through the usage of all of the things needed (gate entry, storage unit entry and elevator) and were kind and helpful. She always felt safe when going alone to put things into her unit (often at night when she had time) and always knew she could call the office if she needed anything. Picking up items for moving back into her apartment for this year was also easy. We would highly recommend working with Woodlands Village and look forward to working with them again in the future.
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August 2023 by Ruth
I had a storage unit with Flagstaff Ranch Self Storage for over a year and it was a wonderful experience. I moved from CA in 2022 to Flagstaff. In advance of the move I called several places to rent a storage unit but had no luck until I called Flagstaff Ranch Self Storage. Candy was terrific at renting me a unit that was just the right size and located in a place on the facility property that would be easy for me to access. The paperwork process was so easy and though I had minimal need to interact with personnel at the storage facility, whenever I did they were friendly and very helpful. The monthly email reminders that a payment was due were great as were the updates on what Flagstaff Ranch Self Storage was doing, and what we could do as renters, to keep our units as pest free as possible. I recently moved to a home from an apartment in Flagstaff and was able to empty my storage unit. Closing out my storage unit was just as easy as when I set it up. All of the items I had stored were in excellent condition. If I ever need a storage unit again, I will contact Flagstaff Ranch Self Storage. I highly recommend them!
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August 2023 by Marty Rowe
Easily accessible, clean, friendly/helpful staff. We appreciated the addition of the automatic lights! The owners of Woodlands went out of their way to help us during an emergency. We would definitely store with them again in the future.
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June 2023 by Sarah H.
I don't know what these negative reviews are about. I rented from them for about 6 months a few ago, and I just went back to rent again. They cannot be any nicer! It may be pricey, but that's Flagstaff for you. Everything costs more in Flagstaff except gas. This is like the Taj Mahal of storage facilities also. Really nice grounds and office area. I would take these other negative reviews with a grain of salt.
