Wells Fargo Bank in Florence, AZ, is a friendly and welcoming community location that offers personalized service and helpful banking tools. The staff are known for being personable, kind, and understanding, making customers feel comfortable and valued. One staff member, Christina, received special praise for her exceptional help in turning around a stressful day for a family trying to set up teen accounts. Despite arriving late due to construction, Christina went out of her way to accommodate them, demonstrating her friendliness and interactive nature. Customers appreciate the positive attitude and dedication of the staff, which makes them eager to return. The bank provides a variety of deposit products and aims to support customers' financial goals with personalized attention and reliable self-service tools. Overall, Wells Fargo in Florence is appreciated for its community focus, caring employees, and commitment to empowering customers with everyday banking solutions.
This location serves the community well. Staffers are very personable and friendly. I enjoyed doing business here, and will definitely return.
January 2024
Short staffed, unable to assist in person. Unfortunately personal banking not what it used to be.
December 2021
Always courteous!!! I see that people say they don't speak Spanish but this is a lie. They are very respectful and go out of their way to always be nice even when they're slammed!
