-
February 2024 by Eugene Affenita
Good staff and service
-
January 2024 by Ethan Rodwell
Got accused of stealing a chocolate milk and a gift bag that my beautiful girlfriend happily paid for through self checkout. Check the cams silly!
-
January 2024 by Sage Zeeuw
very awkward atmosphere. after scanning and paying for our 2 items at the self-checkout, the gentlemen followed us out and accused us of stealing. not sure if he didn't see us check out, but i am more than willing to prove that i paid for our items, a gift bag and chocolate milk. very unprofessional. ?
-
December 2023 by Brenda C.
Unbelievable. Was in the pharmacy drive-through before they closed but because they took 25 minutes to help the customer ahead of me they close the window when I pulled up. No acknowledgment or anything. It would've taken them probably less than 30 seconds to help me. I think that is beyond unacceptable. The really unfortunate part is that there's never any accountability in these places so I'm sure this review means absolutely nothing. That's why our customer service nowadays has gone to crap because there's no accountability.
-
October 2023 by Ed D.
Stopped in to check on the Halloween candy situation. There's way more Christmas stuff displayed. Bummer.
-
October 2023 by Mark D.
Pharmacies customer service is usually bad but this place takes the cake. These pill pushers act they are gods gift to the world. I have had multiple horrible experiences with them. One pharmacist just hung up on me before I could even get a question out of my mouth. Even if it means paying a little more money go somewhere else. I hope someone from this pharmacy reads this. You are mean people. People HAVE to do deal with you, they don't want to be there. No one wants to talk to a pharmacist. You're doing a great job at making it an even more unpleasant experience.
-
October 2023 by Bill T.
This is the worst Pharmacy I have ever dealt with. I was waiting for a prescription for my son with a nasty illness. The first time they said they couldn't fill it that day. Then the next day they said they didn't have time to fill it but waited an hour and it would be ready. After an hour and a half, I drove back and they said "Oh sorry but come back in an hour and it will be ready" Well after the Hour I came back and got the same story, Not ready but give us another hour....I asked why they give times when they don't know when it will be filled. He told me "Oh well' with no apology. I will never, never, use this garbage pharmacy. If I could give them one-tenth of a star that would be too much. Don't use CVS in Fountain Hills, you will be sorry.
-
October 2023 by Rochelle St. John
The worst customer service ever. Went to replace an expired Covid test and the angry fat guy started lecturing us on how if we are purchasing a Covid test we MUST have been exposed. Because only people that have Covid or were exposed buy tests!? As if no one ever has them on Hand at home. Then he had to update us on his heart condition… which was inappropriate to tell customers. If you’re so scared of your health, probably don’t work in a cvs? Like what was going through his head? Haha! Unfortunately this is Not the first idiot I’ve run into at this store. Even the customers are oddly nosey in your business. Wierd creepy place. What happened to fountain hills?
-
October 2023 by Brian Summers
Incredibly rude staff, pharmacists that never take notes and ask the same dumb questions ever time you pick up your prescription. Also A fat angry guy at the counter that yells at you about his Heart condition. What is happening at this cvs? I’ve be never seen such a poorly run offensive store
-
October 2023 by Brian W.
This is the worst most disgusting place to go. I've never met a friendly employee and the fat grey haired guy gives you a huge lecture if you want to purchase a Covid test. He kept saying that only people that have been exposed to Covid buy tests, so we must have been exposed also. It's like he never heard of somebody replacing an old expired test in your home cabinet. Also He oddly had to update us on his health problems as well. I would say if your so worried about your heart and health, don't work in a cvs that sells medicine for sick people he proceeded to argue with me and try to not sell Me anything after I defended myself and pointed out he was a fu$&ng idiot lol. I will Be removing all My prescriptions and make sure no one I know ever uses this pharmacy.
-
September 2023 by Fred Wolfe
In a day when customer service is sometimes hard to find I had the pleasure of dealing with your outstanding employee Brooke. She went the extra mile to follow up with me with a phone call to let me know when an item was back in stock. She is friendly outgoing and on top of things. Now that's what I call service! Thanks
-
September 2023 by M S.
Horrible pharmacy. Male pharmacist super angry and rude. My physician called in a rx and CVS never called to say they were out of it, never contacted either me nor my physician. How can a pharmacy exist with this kind of customer service? Refusing to fill an Rx, rudeness, deplorable customer service -- hopefully CVS will go out of business soon.
-
July 2023 by Dr. Jilson Panakkal JCD
Staff are not welcoming. I purchased a Waterpik Waterfloss from here. It doesn’t charge. I’ve had similar experiences previously too but from different CVS. I will never attempt to buy anything from CVS again other than my medicines.
-
July 2023 by Ddrt
Doors locked at 8. One car here. Won’t answer the phone. What is this?
-
May 2023 by George Jacob Houghtaling
I would avoid this location if possible. Staff is very rude and store hours are inconvenient for most. I am surprised that they stay in business as many I know have expressed frustration over the outright apathetic and hostile demeanors experienced by the staff here.