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July 2023 by Bob L.
I called Fry's Pharmacy in Fountain Hils, AZ six times this morning. and on each call, I was told "I am transferring you to the pharmacist" and on each call, the line was then just hung up. I then call ed Fry's store number five times where I was told, "you are being transferred to a store manager" and the line again was hung up. total 10 times. I called Fry's Corp office in Phoenix, where after a several minute wait I was told "I would be transferred to a district manager for the Fountain Hills area", I was then transferred to fry's online ordering system? I gave up - Fry's really has some problems.
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July 2023 by Ben G.
store is a mess, shelves aren't stocked, and management is incompetent and rude. Specifically avoid the assistant manager Gayla, she's by the far the most useless employee there
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July 2023 by Haylie S.
Rediculous service. Swarmed with teenagers that wanted to laugh at my family because we left the store 3 minutes after hours. Very upsetting. Hopefully management fixes their game.
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April 2023 by Martiza Munro
I always get my stuff at this pharmacy
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November 2022 by Wanda S.
Absolutely unbelievable. No help at all today at the courtesy desk. I was told no one could help me today. Freddy a person that I asked for help said we can't help you today. Guess I'm off to Safeway
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October 2022 by Mary Ann Simpson
BEST PHARMACY IN FOUNTAIN HILLS!Great service, kind, professional people!Beats all others in EVERY WAY?
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September 2022 by Maria Maraki
Made appt at 9:45 and about 4 people ahead of me. Waiting almost 45 minutes which is unacceptable since I have another appt @ 10:30. I shouldn't have to wait over 45min for a vaccine. They need more people to work this pharmacy.
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September 2022 by Fernando D.
We live in Eagle Mountain, so this Fry's is right next to our house. The things I love about it are: - good value, meaning good prices and decent quality. - very friendly customer service. I'm not sure why some reviewers here had a negative experience, but I always have had a positive experience, and I come here a few times a week. I come here with a smile, and I get a smile back. You attract what you project - there is a Walgreens pharmacy in it, and you get very warm, personalized service there, too. - you get Fry's points, which saves you $.10 off per gallon of gas at shell stations for every hundred dollars you spend in groceries, or at the pharmacy. - there is a mini organic market section next to the door, which has a lot of what you might find in Sprouts or Whole Foods, all in one place. It's like a mini convenience store within the larger store. Sometimes you can find exactly what you need right in that area, and be in and out. - "nobody leaves the deli without a full belly" according to Ken. You will get samples at the deli, and stuff is so delicious you will take some home. - it has the most amazing view and sunsets, seriously!! So when you're in the area, or if you live in the area, check it out!
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June 2022 by S S.
I had a prescription refiled. Have taken thousands of this pill over the years. The last refill I could immediately tell it was different from the pill I took the day before, in action. Looked the same. When I called them they made it sound like my fault! Refused to do anything! Over a cheap generic med. I just wanted to exchange for a different batch since I never had a problem before. Switching all 8 of my prescriptions elsewhere. Irony is this one is actually the cheapest I get! Horrible store and pharmacist, the old white guy, is bigoted.
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December 2021 by Maria Lourias
Made appt at 9:45 and about 4 people ahead of me. Waiting almost 45 minutes which is unacceptable since I have another appt @ 10:30. I shouldn't have to wait over 45min for a vaccine. They need more people to work this pharmacy.
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October 2021 by Kyle Stelzer
When my daughter needed medicine and the Pharmacists couldn't get ahold of my doctor, she called around to other pharmacies in town and send the prescription somewhere that would be able to help my daughter faster.HUGE THANK YOU TO MARGIE!! You're the best.
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October 2021 by Mary Ann S.
If you can believe it..... I tried to transfer a RX to this Frys pharmacy and while talking to the lady at the pharmacy, giving her the details... the pharmacist told her to tell me that they didn't want to call CVS in Fountain Hills because it took too long to get through... her words. I asked if they would PLEASE try and told her that I was just at that location and it wasn't busy. (My RX on GOOD RX app showed a better price) I called the next day to see if it was filled. The pharmacist told me that he couldn't get through to CVS. POOR POOR CUSTOMER SERVICE Actually ZERO SERVICE. Shame on him.
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July 2021 by Ken M.
Watch all the commercials on how their produce is great and secret inspector "Not". The produce is always old . An example, tried Fry's in FH all thru the pandemic, Saturday all the packs of grapes red or green were old soft or moldy. Safeway here we come! Maybe that's why all the commercials for pushing their produce inspectors.
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January 2021 by Karyl Krug
I love Fry's Pharmacy at Shea and Eagle Mountain in Fountain Hills. For 9 years they have given us excellent service plus taken a personal interest in our health and well-being. The pharmacists are like family. Through this pandemic they are still there for us. That's above and beyond the call of duty: Risking their health for ours is a big deal.
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August 2020 by Barbara B.
Had a gift card so tried this store and will never return. The meat selection was horrible and price was ridiculous! (others were also complaining) All canned items were Koger brand no variety. Do not buy organic and that was most all they had. Overall the store is not appealing at all.
