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December 2023 by Cecilia Eaves-Walker
Currently no complaints. I have seen several changes in staffing, management and maintenance. The current group, is excellent!
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October 2023 by Serena Sibbio
Jose came over to fix three different things in my apartment this morning… All plumbing related… he was super quick, efficient and friendly… Jose is great and always has service with a smile…
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October 2023 by Sydney Siegel
Love Luna! Wonderful, quiet apartment complex!
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August 2023 by Leah L.
I cannot express enough gratitude to the amazing team at Luna at Fountain Hills, especially Manager Stephanie, her assistant Tatiana, the dedicated maintenance staff Jacob and Mark at Park Place. Additionally, I would like to extend my appreciation to Nicole at the Mark Taylor headquarters for Luna at Fountain Hills. These individuals went above and beyond to assist my family and me with compassion and professionalism. Manager Stephanie, in particular, deserves special recognition. Whether you are considering a move to Luna at Fountain Hills or simply searching for a fantastic place to call home, I highly recommend Luna. They have dedication and commitment to ensuring a positive living experience and are truly remarkable. The Staff possesses an exceptional understanding of the community and its offerings, making them an invaluable resource for anyone seeking a new home. What sets this team apart is their genuine care and concern for their residents. They create a warm and welcoming environment that truly feels like a home community. From the moment I reached out for assistance, I was met with kindness and a willingness to go the extra mile. Their exceptional customer service and attentiveness made a significant impact on my family's overall experience. I am incredibly grateful for the support and assistance provided by Stephanie, Tatiana, Mark, Nicole, and Luna. They have proven themselves to be an outstanding group of professionals who genuinely care about the well-being and satisfaction of their residents. Their dedication and hard work have made a significant difference in our lives. If you are searching for a place to live where you will be treated with respect, kindness, and professionalism, look no further than Luna at Fountain Hills. Also, Park Place, Manager Mark . This team of caring individuals will ensure that you feel right at home. I wholeheartedly recommend them to anyone in need of a new living situation. thank you so much again! Love Leah # 223
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July 2023 by Anette Gebhard
Very friendly people; real sense of community; love it here in AZ
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July 2023 by Hannah Love
So we moved in when it was Arrive at fountain hills, and it was an amazing experience, but it soon after become a Mark Taylor community, and ohh my goodness it has been an amazing experience! I have 2 daughters and since Mark Taylor works with “Apartment life” and they organize community events, people here at Luna actually get the chance to know each other and their neighbors! My daughters absolutely love getting the new monthly calendar that comes out from our apartment life group! The only reason I give a 4 is because we had our air conditioner go out and it was about a week till it was fixed, and it got quite warm in here, and with a 1 year old it was a very long one week! Everyone is extremely nice and here and the staff id extremely friendly! When it comes to the holidays, Mark Taylor is extremely generous and really look after their residents, well, all the time, but during the holidays as well! I do love it here and it truly feels like “home”! It is quiet, and clean around! If you have a problem, or need help with maintenance, the maintenance staff is on it! They are quick and reliable!
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July 2023 by Katelyn Gresli
If you are looking for a safe and family friendly apartment complex to live in, Luna is your place! Unlike most apartment communities, Luna’s staff goes above and beyond to provide excellent customer service. Every month Luna even provides fun activity events that really create a sense of community! I’ve loved my apartment here!
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May 2023 by Ty Mundt
If you want to live where maintenance consists of "beavis and but-head" who hardly know how to change batteries, live here! When you have children and your A/c unit goes out or the dishwasher breaks it will be weeks before it is taken care of and they will laugh in your face in the parking lot on their little golf cart while clocking out at 11am on a Friday and leave you stranded for the weekend. LUXURY LIVING MY A**!
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March 2023 by amy Viray
Hi neighbors,We’ve been living in this community since December 2014, 9 years to be exact. Since I worked for a company in FH we decided to moved here. Through all these years, I have not encountered any major incident to complain about but a few minor incidents that you could just ignore and let go. This is where we found our peace and quiet. I definitely recommend this community to my friends and coworkersHappy Living!!!?
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March 2023 by Lillian Litzner
I have to share how excited I am about Luna of Fountain Hills' Apartment Life Team, Don and Deborah. They are amazing, organizing events here at Luna. I have been so upliftEd at how much they care about us tenets. I have had the pleasure to speak with Deborah, and every time she always has wonderful advice and suggestions to help me! I have never experienced Such compassion, Making me feel like I am part of a great community. I recently moved to the first floor because of my mother. I am so happy I stayed at Luna, my heartfelt thanks go out to Manager Lisa and Leasing Agent Emily! They have made it an effortless move. I love them! I recommend Luna to anyone who wants to be a part of the wonderful community. Come check it out--It's more than luxury apartments thank you so much!♥️
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February 2023 by Leah M.
I have to share how excited I am about Luna of Fountain Hills' Apartment Life Team, Don and Deborah. They are amazing, organizing events here at Luna. I have been so upliftEd at how much they care about us tenets. I have had the pleasure to speak with Deborah, and every time she always has wonderful advice and suggestions to help me! I have never experienced Such compassion, Making me feel like I am part of a great community. I recently moved to the first floor because of my mother. I am so happy I stayed at Luna, my heartfelt thanks go out to Manager Lisa and Leasing Agent Emily! They have made it an effortless move. I love them! I recommend Luna to anyone who wants to be a part of the wonderful community. Come check it out--It's more than luxury apartments thank you so much!
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February 2023 by Thomas Reed
Just moved in last week. Great people and very helpful. Zero complaints.
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February 2023 by Darias Gilmore
Just recently moved in and i went to the office to look for my package andi was greeted with the rudest manager i have ever spoken to, she was raising her voice about my inquiry and had zero interest in helping me at all, her first response was to tell me she didn’t want to see any proof of delivery i had and immediately told me how should would go check in her own time, when this lease is over ill be moving as far away from this place as possible. At least my living space is ok
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February 2023 by Leah Monti
I have been living here almost three years at apt 322, and I have pleasure to say the new management here , are EXCELLENT!Lisa, the Manager here is very professional and extremely caring about her work at Luna. She gets the job done with a very friendly attitude, and goes above and beyond for us tenets . She believes in a good quality of living for us at Luna. The Mark and Taylor management team , Nicole Specially, have chosen well with appointing Lisa as our Manager!The new social activities here, are so refreshing. And appreciated !Also, Lisa’s assistant Emily is just as wonderful! Along , with the rest of her staff! I recommend everyone , if your looking for a wonderful life living experience, Choose Luna at Fountain Hills! ♥️
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February 2023 by Kirstin Davis
I would highly recommend the brand new apartment down the road with garages that cost the same. Within our first couple of days at this place a photo of my truck was plastered on the apartment app threatening to be towed at my expense but yet they failed to clearly explain the parking to us in the first place and my response on the app to this photo wasn’t even approved! The pool has been broke since we moved in around August even though they promised it would be available upon move in. & To top it off this month our rent just went up over $100 because of all these random fees they also FAILED to clarify. WHAT A LOVELY EXPERIENCE!
