-
December 2023 by Cynthia C.
The service at FH Pony Express is awesome. We found the owner friendly and helpful. He went way out of his way to make sure our packages were well wrapped and found the cheapest way to deliver them. What a kind man!
-
August 2023 by Bruce P.
good people, always kind and with a positive attitude. offers 3 different shipping options, fedex ups and usps. always provides me the best options for my needs. no complaits here. will be foing back for sure
-
May 2023 by Durenda Albright
I have had this mail service for some years now. Always been treated with great service and respect.
-
April 2023 by patricia johnson
I used Pony Express to FedEx an envelope overnight and was charged 250% of the Fedex rate
-
April 2023 by Antique Expressions
The last 5 Times I went here to ship a package the store has been closed during stated business hours. No notice on the website. You have to call to check for being open. Apparently this is a cottage business open on owner's whim. Don't know their issues but just a waste on my time. Suggest the UPS store or USPS in FH since these are open for business locations on a professional level. Have expressed my concerns to Fedex about there involvement with this sometimes business since choices for this carrier are limited. Very unreliable.
-
March 2023 by Jordan S.
This is by far the worse shipping center, I've never seen a place be closed more during working hours then this store. When it is open, the guy is rude like he doesn't want to be open.
-
March 2023 by T Sham
The last 5 Times I went here to ship a package the store has been closed during stated business hours. No notice on the website. You have to call to check for being open. Apparently this is a cottage business open on owner's whim. Don't know their issues but just a waste on my time. Suggest the UPS store or USPS in FH since these are open for business locations on a professional level. Have expressed my concerns to Fedex about there involvement with this sometimes business since choices for this carrier are limited. Very unreliable.
-
November 2022 by Fahmi Alnaham
John is by far the worst person to deal with. He will take your package by ANY means necessary and will do everything in his power to keep it for himself. This facility runs off robbing people from their shipping cost AND their packages. John should be fired and jailed immediately. He cursed me over the phone and was VERY disrespectful and is holding my package for absolutely NO reason. If I can give a negative rating I would. I hope management does something about it, but I know they won't because his boss told him to keep ignoring me at all times. I highly suggest going ANYWHERE else except this place, unless you want to be cursed at and have your money and belongings stolen.
-
November 2022 by Fabio Alnaham
John is by far the worst person to deal with. He will take your package by ANY means necessary and will do everything in his power to keep it for himself. This facility runs off robbing people from their shipping cost AND their packages. John should be fired and jailed immediately. He cursed me over the phone and was VERY disrespectful and is holding my package for absolutely NO reason. If I can give a negative rating I would. I hope management does something about it, but I know they won't because his boss told him to keep ignoring me at all times. I highly suggest going ANYWHERE else except this place, unless you want to be cursed at and have your money and belongings stolen.
-
November 2022 by Harry Lipman
These people seem to pick and choose their hours. This isn't a one time occurance but 4 times within the year that I rarely have to drop off a Fed X.
-
November 2022 by Diana Fiandaca
I went in to fax some papers and was helped by Joe. He was, and always is, extremely professional, helpful and pleasant. I highly recommend utilizing his services.
-
November 2022 by Andrea Inderrieden
I always have a great experience, the owner is helpful and friendly. My delivery needs are taken care of.
-
October 2022 by Dom L.
This Pony express is one of the best mail places in AZ. Joe is one of the friendliest people in this business. I hate going to USPS and certain other places because the employee attitudes. But Joey is awesome and very courteous. Great place. Even if you have to drive a little further use this place. It will save you a lot of aggregation.
-
July 2022 by Paul Galvan
Convenient, helpful, and friendly service. Great place if you are shipping UPS or FedEx!
-
June 2022 by Mike S.
Used this guy once and never again....shipped a package that needed to be returned back and the first words were "Well I can't refund your money and it will cost extra to return". Wow really. Then the package wasn't stopped as I was told and it took a conversation at 5 am with the Fed Ex facility manager to return the package to AZ. Without me making that call it would have been delivered. Then the Fed Ex driver tried to deliver back to the location in Fountain Hills, AZ, and the store was closed Even the Fed Ex driver was perplexed by not being able to return a package when I caught up with him on the street. This guy has one thing in mind........himself
