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February 2024 by Maddie N.
I bought Smart Sweets peach rings candy from here and when I got home and tried one it didn't taste right... it was over a year expired!!! Can't believe they are still selling it. Other than that I've never had problems here and the staff is very nice.
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November 2023 by Ed D.
Wow...it was packed with people here today. But then all the snowbirds are back, and they are a huge contributor to the economy of Fountain Hills. Just bring your patience, chat with the hard working crew, and hope they aren't out of what you need for Thanksgiving! Gobble gobble!
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October 2023 by Ozzie C.
This is the second time I have had to deal with this employee. Older white woman - working 10/6/23 in customer service around the time of 430 pm to 530 pm. Horrible customer service. She yells at you, talks down to you, and tries to shame you! Every single time I go to this location I'm Fountain Hills it's horrible because of her. Will not be back. I have talked to my neighbors, and they know exactly who she is and agree with me.
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May 2023 by Nate P.
We asked one of the employees and a manager to help us find an item. They both said it should be by the dairy and if it wasn't there they just don't have it. Didn't offer to come help us look in case we were looking in the wrong isle.
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May 2023 by Rachel M.
Today was by far the worst experience at this store. The flower department ladies are charging random prices for "their time" with no listed prices around. Food here is considerably higher then sprouts and any market now. Their staff don't even look at their produce to make sure its not rotten so you get home to discover your food is bad. I purchased an organic cauliflower which after removing the plastic you could see the rotten brown spots on it. For the prices and horrible service I will be driving to sprouts moving forward.
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May 2023 by Doug R.
Clean store and usually has what I need. Self checkout makes things nice and quick. Luckily the elderly fools in town don't use that service as they have no idea what is going on in their world let alone how to use a self checkout. Bonus.
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April 2023 by Brian W.
High costs, creepy pharmacist name gene, overcrowded and understaffed. But what else is new for this place
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February 2023 by Peter E.
Buyer Beware! I am writing this review to caution Safeway shoppers to be aware that even after you enter your Safeway club membership number or your loyalty phone number at the cashier, this does not ensure that all the discounts for the items in your purchase are accounted for. This problem has consistently happened to me where I only buy items that are discounted and some of the discounts are totally ignored by the cash register. I encourage buyers to add in their mind approximately what they have purchased to make sure they don't end up paying more than necessary. Take with you the Safeway ad that arrived in your mail because apparently the cashiers don't feel compelled to tell you their is a coupon for your item! Buyer Beware!
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November 2022 by Jennifer K.
Today i met a chris or Kris today. She is a new deli lady at this safeway here in ftn hills az. She was so nice and friendly and just made my day. Thanks chris.
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June 2022 by Rachel Y.
Good God to the yelp reviewer Velicia R Thanks Safeway for providing customer service from early am to late pm. I am grateful for the employees that work tirelessly ~mentally~ so I can put food on my table at the convenience of a 5 min drive from my house. Clean and bright store. Lived in FH for 6 years and have never had a negative experience here. Good place to purchase a Tonto Park pass before your salt river trip!
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June 2022 by Velicia R.
Now I'm being harassed on this app by a Safeway employee's child for posting my review about the poor service I received from Safeway. They sent me a message saying I I complained about their mother and was unkind and disrespectful. I don't know how he or she knew about my review or found me but that's creepy. They didn't have a photo or name when messaging me, only initials T R. I am not sure if I should contact the authorities as I don't feel safe now. I simply did what this app was created for by posting my experience I had with a vendor and now I'm being harassed!
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June 2022 by Wg V.
I've been shopping here for 20 years, and have been disappointed lately with the experiences that I've been having at this Safeway. Today, for example, the deli would not be open until 8AM. The checkstands would not be open until 7AM. The produce looked like --excuse me--crap. Onions and melons that I would be afraid to purchase. Bread shelves were all but bare, and the person stocking the shelves had boxes of bread all over the floor. This is while the store should be open for shopping. I have had multiple instances of shelves being stocked while the carts full of items were blocking the aisle, and the stocker unconcerned about allowing browsing for needed items and passage for shoppers. This used to be a reliable place to shop. If the store is not fully functional until 9AM, OPEN AT 9AM AND STOP WASTING MY TIME!
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February 2022 by Bella M.
I had an exceptional customer service recovery with Rosemary Z. and Jae G. at the customer service desk. Thank you for all of your help and hard work.