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November 2023 by Damon Spex
They were so nice and very helpful and I'm happy with my oil change and they were awesome
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October 2023 by Sophi Yates
been here a variety of times. won’t reset oil mileage. have left trash in my car. poor customer service. won’t ever go here for more than just an oil change.
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September 2023 by mark briggs
Beware: They will overcharge you and constantly try to convince you that your vehicle needs other work when it doesn't. Go to Kelly's they are honest and reliable.
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August 2023 by George Jacob Houghtaling
The front end staff, mechanics and manager, Puna, are great. They are reasonable, prompt and most important, knowledgeable. I strongly recommend them. I have been coming back for 3 years. They do mechanical work (including transmissions) maintenance, tires, batteries and wiper blades. It is great to know they are right here in Fountain Hills! What I like, as well, is that work by appointment so you can plan your day. In the same parking lot as Basha’s supermarket.
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August 2023 by James W.
******************** WARNING BEWARE *************************** DO NOT GET YOUR VEHICLE SERVICE HERE ********My 77 year old mother brought her car in to get the fuel pump replaced and the rear shocks. They told her it would cost her $1595. I contacted my mechanic shop Carsmart in Mesa and told them what they wanted to charge my mother. Carsmart quoted me $567 for the same service. Since they haven't done any work yet on my mother's vehicle I asked them what it would cost to cancel the repairs. They wouldn't let us cancel saying they already ordered the part and cannot return it. I asked for the breakdown in cost. They charge $604 for the fuel pump and $175 for diagnostic fee and over $350 for labor $350 for rear shocks and taxes. I looked up on Autozone to see what they charge for parts $200 Fuel Pump with lifetime warranty and $65 for the rear shocks with lifetime warranty. Spoke to Manager Puna and the District Manager Craig and they are in cahoots so don't bother talking to management. Just know they will charge you $175 diagnostic fee even if you get the work done with them. All other shops I know will waive the service fee if you get the service done with them but NOT SUN DEVIL AUTO. Please do the math and research before you get any kind of service done here. Check online with Autozone for parts because they will charge 3 to 4 time the amount. If you are a senior citizen they will take advantage of you more counting on you not knowing any better. THIS PLACE WILL ABUSE SENIORS OR TAKE ADVANTAGE OF THEM 100%.
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July 2023 by Cynthia Gilbert
Used the website to make appointment for an oil change. It gives you at least three options. Got right in and at the time I chose. They are quick and efficient. They gave me a detailed receipt of what they did, then gave me a detailed list and cost for other repairs I made need later. It was nice to know the item and cost. I can get second options.This is our go to place for repairs.Services: Auto battery replacement
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July 2023 by Steph Schiavone
Jessica, the service manager, was fantastic. She helped get our car in for an emergency and was able to get it examined and back on the road within an hour. Thankfully there was nothing seriously wrong with our car, but if there was I know the place I’d take my car to.
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June 2023 by Margaret Seaker
We brought our car in for an oil change and asked sun devil to do the full vehicle check which they said comes with the oil change. We agreed to maintenance work on heater hose and AC system, which came to over $700. Then we learned there’s a hidden $175 charge for diagnostic time. This was after being told that the full maintenance check is part and parcel of the oil change. We picked up the car a day ago and was assured that the oil change and tire rotation was done along with the other work and we paid $1K for the work. My husband decided to put oil conditioner in the car today and when he checked the oil, it was a quart low and black. He then checked the oil filter and found it still dirty. We saw there was no sticker on the car for the oil change. We brought it back and was met with a very feeble apology that the oil change had not been done. A offer was made for us to leave the car so they can do an oil change. No thank you! Now, I do not believe they did any of the other work listed on the receipt. I am reporting Sun Devil to the Better Business Bureau.Service: Auto maintenance
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June 2023 by James Mullady
They did a complete look over of the car and only recommended what was necessary this time. It’s how they operate every time with no high pressure sales or scare tactics. Excellent service and great place to bring the car.Services: Air & cabin filter replacement
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June 2023 by Paul Hofmann
Sun Devil is a very customer oriented. They don’t try to up- sale like other service centers. Overall a great company to work with for all your auto needs.Services: Tire rotations
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June 2023 by Bryon Bierce
Great service. Very quick, just needed an oil change they were able to squeeze me in. Excellent customer service. Will come back for other services.
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May 2023 by rick edmondson
I wouldn't take my go cart to sun devil auto. They are a bunch of liars and I don't think the mechanics have a clue. They use re-built parts and charge the price of a brand new part. I could keep going on and on but I won't. Just stay away from sun devil auto in Fountain Hills AZ.Services: A/C installation & repair
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April 2023 by Cookie Potter
The undercarriage of my car was loose and hanging about an inch off theground, I saw the Sun Devil Auto Shop and just walked in to see if they could reattach for me and put new wipers on my car. They got me right in and fixed up quick. Very friendly, and professionalWould definitely recommend. Thanks for great service.Services: Auto maintenance
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April 2023 by mfaulguy
I just had the guys do a simple oil change on my Ram diesel. They were very friendly when I walked in and greeted me with a smile. They didn't do any pressure upselling. They were fast and thorough. I would definitely use their services in the future! Great job!Service: Auto maintenance
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April 2023 by David Kutlina
Fantastic experience!Puna was very professional.I will now use SunDevil over my dealership.Prices are reasonable.Thank you!Services: Tire rotations
