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January 2024 by Jonathan Livingston
Near my home. Very helpful and professional staff.
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October 2023 by Travis McCluskey
I called this location to see if they do fingerprints at the current time (I know the times differ at places) it was 05:24pm. I was told by Naomi that yes, I could come in and get them done. After driving 15 minutes to get there, I was told by Naomi that she’s sorry that she told me that because they stop doing fingerprints at 05:30pm. The staff here need to be more knowledgeable and communicate with people better.
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September 2023 by Cindy Brown
Use this location frequently and the entire staff is wonderful. Always friendly and super helpful.
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July 2023 by Joel Ballesteros
Great customer service! Very curious and respectful. Naomi was more than helpful
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June 2023 by Paul Mascitti
Horrible location. Terrible customer service. Rude. And always as slow as possible
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April 2023 by Pauline King
Always fast and helpful! Friendly staff, they go above and beyond for us.
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February 2023 by Nick B.
Very helpful and friendly staff! Their shredding services are a bit pricey but they always make sure my packages and faxes arrive on time!
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January 2023 by Brianna L.
Every time I go into this store, the employees are upbeat and professional. Today I called looking for help finding an office supply item that I could not find elsewhere in town, and (presumably) the manager went out of her way to help me out.... Thank you for running a great business with a kind heart, Fountain Hills UPS!!
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January 2023 by Katheryn Coryea
Please go there if you want to watch the employees have Social Hour. The guy with the beard had zero sense of humor and made it so unpleasant I promise I will never be back! Keep your negativity to yourself and don't infect it to your customers
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November 2022 by AZmonsoon100
I've been using this UPS store for many years and the service has always been great. Lately I noticed a major change over the past few months or so. Service quality has dropped dramatically. Sure, the employees seem to be nice, but what’s the point when all you hear is loud rap music blaring away for the 15 minutes you’re waiting in line trying to mail a package. No thanks. I’ll be taking my business elsewhere of course.
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October 2022 by Julia Piazza
Trish is tweeker, makes me feel uncomfortable
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September 2022 by Katheryn C
Please go there if you want to watch the employees have Social Hour. The guy with the beard had zero sense of humor and made it so unpleasant I promise I will never be back! Keep your negativity to yourself and don't infect it to your customers
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April 2022 by William W.
The people at this location are wonderful. They always help us out, with a smile. And they always know what we need. Thank y'all so very much. PMB159
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February 2022 by Sophia V.
Do not get your fingerprints done here. I spent $30 on fingerprints and not a single one out of two sets were legible. Now I have to go out and pay elsewhere to get it done right.
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January 2022 by Preston Luman
I understand EVERYONE is short-staffed now. I have been here a couple times lately at different times of the day. There is always a line. As I said, I get that. However, today we waited 10+ minutes through the line to be told, "We don't do passport photos." There is a prominent sign over the counter that says they do. I pointed to that & said you should cover or remove that sign. He said they could not. THEN, put up a sign that states they currently don't do passport photos, as you know there is a long line ALL the time, & people are relying on that sign.
