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January 2024 by Betty Joseph
It was my first time to 20 Volume salon at Gilbert. I had the privilege to have Clara and she did an awesome work. My hair is black ,thick and long and she did it very beautifully with copper highlights and long layers . Everyone at my work praised for the new look and all credits goes to Clara.Thank you Clara for the wonderful job.
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December 2023 by Kelly DeAnn
They always treat me like a VIPServices: Haircut
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December 2023 by Eliana Bernal
Awful experience. Asked for a basic haircut, started with beautiful long and healthy hair and ended with an atrocious uneven haircut with bangs just days before my family photos. This salon should have standards for who they hire because this experience was a nightmare. Stylist Francis was so inexperienced she didn’t know how to cut long layers with face framing and instead of asking for help she started cutting like crazy. I was poked in the eye with her fingers and she didn’t even realize it either because she was panicking at the disaster of a cut. In addition, she disregarded my hair preferences by saying that “bangs are in anyways” and that I didn’t mind going a bit shorter on the length - while I didn’t mind going a bit shorter than planned, I didn’t think it would come at the expense of my hair volume. Another stylist had to intervene to fix the disaster that was left and could only do so much. I would not recommend this stylist and I would encourage you to go elsewhere or simply schedule with experienced stylists. I left the salon in complete shock.
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December 2023 by Jasmin O.
I had a wonderful experience with Stef, and cannot wait to come back!
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November 2023 by Barbara Flanigan
Just had my first appt. Cut & color, I use to color it myself. I met Lacy, she started with a neck & shoulder massage, explained every step she was taking with my hair. We picked out a color, she conditioned & glossed (whatever it is called) my hair and it felt like I had new hair when I left. Lacy is personable, professional and I can't wait to see her again.
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September 2023 by Janine George
Great salon, excellent stylists!Services: Hair straightening
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July 2023 by Amy Stanley
Had my first visit to the salon and had my hair done by Stef. She was very knowledgeable and made suggestions on what would be best for my hair. I had a relaxing scalp and hand massage at the shampoo bowl. I went with her advice and my hair came out beautiful. Can’t wait to return!Services: Haircut
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July 2023 by Quinn
First time at 20 Volume Salon & Spa. I went off a recommendation from a friend. Amber was my stylist and did an amazing job. Haircut was exactly what I wanted; my hair looks so much healthier now as well. Will definitely be going again✂️
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July 2023 by April N
Kind of disappointed and unimpressed with the experience, especially considering this is an Aveda salon which I've always had outstanding experiences at. Made two appointments and we arrive half an hour early and said we knew we were early and we're just going to wait but they decided to start us early. Just went in for wash and blow dry and we both had a fairly fast and aggressive hair washing and then equally aggressive blow out. No small talk (not everyone's preference) and no scalp massage (have always received with all services at Aveda salons). Generally a rushed experience instead of the relaxing calming experience I was expecting for myself and out of state guest who never pampers herself (and I don't think this appointment convinced her it's worth it). A shame since we did look forward to it and left kind of meh toward the whole thing. The result of our hair was soft and blown out as requested and it does look nice but I pay Aveda prices to have the relaxing experience not just for someone to wash and blow dry my hair as fast as possible.
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May 2023 by Stephanie Caywood
Veronica Marie is great! I’ve been coming to her for a few years now. I’m always happy with the results of my cuts and color! She’s very professional and so easy to talk to! I definitely recommend booking with her!
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March 2023 by Rae Chase
I went to get my hair cut this past week, and I saw Jenn. She listened to what I wanted and did not want in a haircut, and she informed me that my hair is ridiculously thick (which it is) and that because of that, my hair wouldn't look as similar to the images I brought.That was the first time a hair stylist explained things to me, and it was super helpful to know this, and it explains a lot.Jenn literally gave me the best haircut I have ever had in the some 30 years of being alive, and I really wanted to take the time to recognize her for her skills.Even after washing it, it looks incredible.I am so thrilled and I feel so awesome, this is the hairstyle I've always wanted.Thank you Jenn for your time! You rock!
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March 2023 by Jon Watkins
It is a beautiful experience I have. Every time I have an appointment, the staff makes it enjoyable. We sing, dance, tell jokes, and, oh, I have my hair styled by Veronica. If you haven't visited a 20-volume Salon near you, please do. You are NOT reading a paid advertisement.
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February 2023 by PJ
Veronica Marie & Stephanie both took the time to listen to our hair goals, answer questions & give their expert opinions. They made us feel welcomed, pampered us with hot tea & neck massages & were gentle with our hair. Above all they are colour experts & I have been so very impressed with Veronica Marie's knowledge & craft. This was my second appointment with Veronica Marie & my daughter's first with Stephanie. We are just tickled to have found these awesome ladies. Amazing highlights, perfects cuts. Thank you!Service: Hair highlighting
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February 2023 by Donnalee Golia
Had services at the salon for more than a year, had my hair highlighted a few days before my vacation by Sky she had done my hair several times before my hair was so damaged I couldn’t do anything with it for the weeks I was away, when I got home I bought a deep conditioning treatment and went on 20 Volume website to read the policy and unfortunately I was past the 2 weeks. Personally I feel that this was done intentionally because she left the bleach in longer than usual shame on Sky!!Service: Hair highlighting
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February 2023 by Eric Johnson
I am visiting from out of state and needed a haircut. I use an Aveda salon at home so found 20 Volume Salon and Spa in Gilbert. Skii cut my hair and did a fantastic job.Service: Haircut
