August 2021 by Kyle N.
Albert Martinez is the laziest store Manager I have ever met!!! Interviewed - wasted my time . Had no intention to hire me . But still had me drive out for an interview? A man making prob pretty good $$ wasting company time ! And my time ! Didn't want to train someone , didn't want to work! Very upsetting. . I would definitely never want to work for a manager like this and I would warn you to stet away from this location. W lazy man thinking he is better then you. Wasting people's time and money . For his entertainment.
July 2021 by Mark M.
The store is pretty average is grocery stores go. Can be a little higher priced on grocery items that aren't on sale. I will say that if you come to the store 2 hours before closing do yourself a favor and only pick up a few items. They don't have a cashier working a register after a certain time in the evening. It is all self-scaned. Complete pain in the butt.
June 2020 by Frank I.
When people think Albertsons they think overpriced; not at all! I have saved more money there than other grocery stores that advertise for savings. The managers and staff are great and very courteous. Also, during this pandemic they have been really clean and you feel safe entering this space.
June 2020 by Sharron D.
Very clean friendly! The manager was at the door greeting and watching associates/people! Everyone was busy working it was clean neat organized! My first time at this location and I will be back! All the same Just4u deals here like Safeway! They were very well stocked! Great encouragement and customer service at the checkout with the cashier and clerk bagging my groceries! Awesome time! I highly recommended this location! A little pricey but I'm worth it! Overall great deals if you shop the sales... use the rewards. See ya next time
October 2019 by Tiffany W.
There is a young lady named Carrie that is a cashier. She is such an asset to the company. My entire bank shut down so I was not able to use my card. My transaction only totalled $1.38, Carrie actually reached into her pocket and gave me $2 of her own money to pay for my transaction. This was the most outstanding example of customer service that I have seen in a long time. This location was already my favorite. Thanks to Carrie I will no longer shop anyplace else!!!!!!!!!!! YOU ROCK CARRIE!!!!!!!!!
July 2019 by Ann M.
I'm in this location at least once per week. I pass 2 Safeway stores on my way but just prefer this location. It is always clean inside, aisles are nicely spaced, staff is always super friendly. My only issue which I encountered again today is the condition of the chips. Whomever you have stocking the shelves, be it a store employee or the delivery person needs to take better care of stocking the shelves. I wanted to take advantage of the sale today, must buy 3 to get each bag for $1.77 but each and every one of the 4 available bags of Tostitos wheat scoops were smashed. I'm taking bits visible through the peak a boo window of the bag. Thank goodness Mission chips were in better condition so I bought those. I guess I saved a bunch of calories though as I only walked out with 1 bag instead of the 3 bags required for the other sale.
July 2019 by Zakara B.
Ordered my sons Birthday cake from here for pickup on 7/29/19! I came in two weeks prior with a picture of a Jurassic Park themed cake that I found online and showed the baker in hopes that they could do something similar! The baker was pretty sure that they could but she would need to consult with the head Baker and would call me later to confirm. They did in fact call me a few days later to confirm and assured me that my cake would be ready on the date I requested! When I went to pick up my sons cake I was absolutely thrilled with the finished product! The cake was super cute and just what I wanted! I however was running a little behind schedule and forgot to bring the toy dinosaur decorations and candles that I purchased for the cake but "Misty" the baker had everything that I needed on hand and truly helped me get my life back in order !! Everyone at my sons birthday party loved the cake and it was definitely one of the best tasting cakes I've had! Just wanna Thank Misty and her team again for the great cake and outstanding customer service!
May 2019 by Jason W.
The attitudes of the customer service crew are CRAZY. I cannot believe how I've been lectured about the app not working properly, or how I've had to wait in line for a refund for a price difference since people can't pull tags from a week ago, before customer service opens, just to be scolded by Sheila who apparently is the mother of the store, that I have to wait in line, because apparently she has no idea what is happening in front of her. That's a hell of sentence. And these examples were a hell of an awful customer experience. This store experience is like what I imagine it's like for a now single divorced mother to have to go to their super judgmental and religious aunt's thanksgiving dinner.
April 2019 by Perry M.
Shop here only because this is the closest store to our house. They hardly ever have more than one cash register open in the evening. Customer service is poor. Their digital coupons almost never are applied to receipts and I have to scrutinize every item. Fry's and even Walmart's markets are much more reliable.
March 2019 by Kyla J.
Their card machine was down. So once you spend time shopping you cant buy anything. Seriously a waste of time. Put bigger signs. Majority of people dont have cash on them. Seisoulsy just close already.
December 2018 by Kimo K.
Yup, this place is going downhill. Today I went shopping here and some of my J4U offers didn't work. I showed the gal that I "added" those offers by showing her on my phone. She asked if I used the "app " to load the offers and I told her that I make all my shopping lists off my home computer. She said that if I don't download the app to my phone and use it to load my offers, it won't work for me. She said that's why my offers won't work. Now, you tell me, how stupid is that? This place is now hiring more morons.
October 2018 by Trish R.
This is convenient for my grocery shopping but I'm now going elsewhere. Reasons being that on several occasions I've relied on them for basic ingredients and they've run out. This week there was no cilantro, brocolli or the bacon I normally get as well as another item on my list that I can't remember offhand. If I have to go somewhere else for the missing ingredients, I might as well just shop somewhere else. The guy in the produce area was apologetic and friendly about it though which saved a star. Also, the guy at the check out that I've encountered several times is not friendly at all, doesn't speak nor smile, obviously resenting his job. I tried to avoid him but unfortunately others must have had the same idea and he was the only checkout available.
October 2018 by John S.
Meat department doesn't trim sale items the same as non-sale items. I guess they figure if you're getting a good deal you should have to pay for the extra fat. Don't get me started about front end service. It's horrible!~
September 2018 by Michael Z.
I always shopped at Fry's even tho it's a bit further to drive. Just found product, selection and meat quality better. Albertson's recently renovated their liquor dept and it's the bomb. Selection,size and price made me start shopping there. However, their quality control with employee training is just bad. We got overcharged THREE times in a row! Not cool. Lost one of the receipts, but eventually brought two of them back and the overcharge for those two was over $22. I'm not a cheapy-charlie but that's a significant amount. Bagger also put two liquor bottles into only one flimsy plastic bag. You guessed it, it failed and broke a bottle. Back to Fry's. Called and manager said just to bring the bill back. Well, I don't want to have to do that. Girl at desk was nice but unapologetic, but did say, "Gee, that's a lot!" Yea no kidding.
August 2018 by PJ L.
I'm beyond happy the cake and cupcakes the Albertsons bakery made for our Sponge Bob birthday party! Great customer service from my phone asking about the hamburger cupcakes, then placing the order fast and convenient. Pick was a breeze. Everyone love the look and the taste. I did go into the Val Vista Albertsons before I call this one, they had no idea on how to make the hamburger cupcakes.