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February 2024 by Jennifer F.
We've had our set (couch, swivel chairs, two tables) for a while, but recently ran into an issue. When I contacted them via email, the owner, Ryan, personally reached out immediately and promised to make it right. His communication around expectations to fix our issue were prompt and professional and it's clear he stands behind his company's work 100%. Our issue has been rectified and we are so happy with our furniture once again. I highly recommend this company and the owner, Ryan. The furniture is beautiful and the customer service is top notch.
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October 2023 by Garth Gaughan
AZ Iron Patio is great quality, choice, and great customer service. Everyone was super helpful and communicative.
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October 2023 by Integrated Therapies
Delivery was on time. Michael was quick, professional and very friendly. Cushions are beautiful and exactly what I wanted.
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September 2023 by Derek Casillas
Purchased some cushions recently and also had a warranty issue. TJ did above and beyond to take care of my issues. Highly recommend AZ Iron furniture
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August 2023 by Christina Perez
We Ordered patio furniture cushions to replace old worn out for still good furniture. TJ greeted us and right away made us feel so comfortable with all the choices and the ease of placing an order. The experience was wonderful and we are so happy with our new cushions and furniture that looks and feels awesome! Looking forward to relaxing in backyard for the rest of the summer!!! Thank you TJ for all your help!
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July 2023 by James Kennedy
My patio cushions on a chase lounge and a couple other chairs were in pretty rough shape. The Iron Patio Furniture staff helped us bring them back to their original beauty.The staff were very knowledgeable about the available materials for outdoor use in the heat and sun of our desert here in Phoenix.We are very pleased with the quality of the work and materials of our new cushions and highly recommend the Arizona Iron Patio Furniture Company folks!
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July 2023 by Susan Thies
Excellent service and selection ! Order new cushions and they look great !
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July 2023 by Steven Blasing
TJ was amazing. She was so professional and polite. Plus she provided us with great ideas on how to make our patio look wonderful. The pricing was so competitive plus we took advantage of their sale. I highly recommend TJ for your patio needs. Plus their quality is second to none. Thanks again. Steve and Gina
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June 2023 by Arianna Segura
Yesterday I went to that store and the lady who is supposed to help and provide customer service never got up from her chair, she never greeted me, she never asked what she could help with or what we were looking for, horrible service, I will never go to that store again I will not recommend it.?
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March 2023 by Hannah Selznick
My experience at Arizona Iron Furniture has been very pleasant. TJ, the designer and sales representative has been very responsive and professional. The Sunbrella fabrics selected for the custom outdoor set are lovely and I hope they will also be durable and comfortable in the very challenging Arizona weather. The custom order arrived very quickly, and the delivery staff did an efficient job. Both delivery men were well-mannered and polite and careful. All of my contacts to the company post delivery have been responded to quickly and I definitely recommend TJ and the San Tan location. My outdoors looks fabulous! Thank you.
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August 2022 by Mary H.
Bought a full suite of furniture, they were up front about the delays. I had looked at several places and either the quality or lack of choice to customize cushion colors and price point were deciding factors for me. Furniture arrived and the delivery team were very cautious and friendly with setup and tips on care for my investment. I highly recommend them and have received great compliments on how comfortable and beautiful the furniture is. Love sitting outside enjoying our yard now!
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July 2022 by Tiffany C.
I can not be more impressed and happy with the quality, service, and dedication from Arizona Iron Patio Furniture. We went to multiple outdoor patio furniture searching for what would fit our needs. After meeting with Jeremiah at Gilbert store we knew this was the place. He was patient to my million questions. When I went to pick out the fabric I wasn't rushed and he helped me go over every option I was thinking. I am a visual person and need to see it. Ryan the owner went above and beyond delivering to us! We were given a delivery estimate of July and received everything the end of June! Just in time for the 4th of July party. The pride they take in quality and customer service is what sets them apart from everyone else. We love our furniture so much and will continue to support and recommend Arizona patio furniture.
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June 2022 by Elizabeth E.
We walked in, ready to buy some furniture. The salespeople were at the back of the empty store, chatting together. We sat on some furniture, no one asked us if we needed anything. Five minutes. We finally left, and got a half-hearted hello on the way out. Won't be back, will tell everyone we know. Sorry to bug your sales team.
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December 2021 by Erica Geib
I would not recommend this company. After waiting for 8 months to receive our furniture, we had to cancel our order. This company needs to work on providing information to their customers. I ordered 2 lounge chairs, a dining room table set and swivel chairs on May 6th. I After calling this company every day for a week in September to get information , I was able to confirm a Nov. 23rd delivery date. The day before Thanksgiving I received a call that the order would not be delivered due to imperfections. We rescheduled on the following Tuesday. I received a call on the delivery date that the color I ordered had been discontinued that the order was painted another color and would be delivered by 7 pm. I then indicated I would not be accepting an order that I did not agree to and had to cancel my order. Use this company if you want to spend a lot of money for a custom order, wait 8 months, and never receive it. I've requested a refund and have zero trust that will go smoothly either.
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November 2021 by David W.
Jim and TJ are the best! They are very professional and extremely pleasant to work with. It took us a lot of time to decide on the paint color and fabrics. Jim and TJ are so patient with us. They let us take the time to decide on short lead time items while place the order timely on long lead time items so that we can receive the furniture on time. When the material shortage became a serious problem nation wide, Jim and TJ contacted supply chain to confirm that our fabric was not affected by the shortage. They worked so hard to get our furniture delivered before the holidays and made it happen. The delivery team was very professional as well. They handled the furniture very gently and made sure every piece was laid out perfectly. We will definitely recommend Jim and TJ to any friends and family.
