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November 2024 by Michael Rojales
Came in today to get more information about an iPhone promotion going on. Employee (Chase) helped me. While looking into upgrading my account he was very eager to get the upgrade process started. After stating that I would be holding off on doing the upgrade his eagerness quickly faded and became short and unhelpful with questions about work benefit discounts I currently receive. He no longer wanted to look into my bill to help figure out what discounts I actually receive. In the end his response was “Well you can look into your bill to find those things out”
Clearly I would not be asking where my workplace discount benefits show on my bill if it clearly stated an actual line discount on my bill.
Chase showed poor customer service skills and clearly just wanted a fast upgrade transaction.
I will be taking my upgrade business elsewhere, thank you for showing your true colors. It definitely made walking out much easier.
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November 2024 by Jeff Sutton
i just upgraded to my new iphone 16 pro and i love it! thank you alyssa (:
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November 2024 by Robert Williams
I had trouble with my sensor not working, but Valeria and Alyssa helped me into figuring it out.
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November 2024 by Payton Foti
Alexis was very helpful with helping my poor old dad figure out his phone issues.
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November 2024 by Lisa Foti
Store Manager- Alyssa, Associate- Alexis- both excellent to work with. Very friendly and helpful. Thank you for all of your assistance.
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October 2024 by Valeria Gonzales
I came in to add a new line and Alexis was very helpful. I got my new phone on a promotion :)
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October 2024 by Jacob Acuna
I recently visited my local AT&T store, and I couldn’t be happier with the experience. The staff was incredibly knowledgeable and took the time to answer all my questions about plans and devices. They helped me find the perfect plan that fits my needs without any pressure. The store was clean and well-organized, making it easy to browse. Overall, excellent service and support—highly recommend!
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October 2024 by Patrick Kirch
Chance helped me out with upgrading my phone. I appreciate his assistance and the store manager helped me transfer all my data
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October 2024 by Evelyn Sealy
Very friendly environment
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October 2024 by Nyah Tillman
I came in store to upgrade my phone and appreciate the fast service from Valeria. Thank you so much!!!
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October 2024 by Dave Taylor
Amazing experience. I was helped by the store manager Alyssa who went above and beyond!!! I will never go anywhere else for my AT&T needs. Thank you again Alyssa.
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October 2024 by Mac Grote
Thank you for helping me out at the store. will be coming back in the future to continue my business with you guys. I appreciate it.
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October 2024 by metajohnson74
The 3 associates were amazing in helping me through the purchase and setup of my new phone. They really went above and beyond to help with transferring from my non functioning old phone to the new.
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October 2024 by Allie Johnson
I had come in the store to get my phone fixed and bought a new iPhone. My Screencast broken completely. Thank you Valeria Alexis and Alyssa for the help.
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October 2024 by Lenora Collum
The place i went to set up my phone was easy process. Thank you so much, Valeria, for helping me!
