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May 2025 by Chris Vouga
We rented from them for 5 years and always paid on time. I had no problem with the fees or inspections—the rental itself was fine. My only issue was the attitude: too much legalese, a passive-aggressive tone, and unnecessary ultimatums. Our new landlord talks to us like normal people, which is a refreshing change. Looking forward to the passive-aggressive reply to this review 😂
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May 2025 by marilyn monjaras
Worst property management ever. Extremely passive aggressive talks to you like a child threatening to evict over anything and when I say anything I mean ANYTHING patch of dead grass evicted to many cars evicted mailbox left open evicted a ridiculous amount of fees with literally 0 explanations
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May 2025 by Adam Nasri
This company is just a scam.
They over charge and zero maintenence quality.
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May 2025 by Lady Levell
Its so sad to me that this company has to pay people to lie so they can have a mediocre rating. The owners of this company and the house we lived in didnt like that my family had decided to move out because we needed a house that was ADA compliant and because I put up a post talking about how we'd been steller tenants but they still raised our rent significantly during covid. They proceeded to harass my entire family. Thier extream harassment lead to the death of my husband. They tried hard to destroy my family, including buying off a judge since they were losing the abundance of frivolous court cases they filed to harasses us. When my husband passed away, I decided I needed to focus on my family. Now after 5 years they start their harassment again by filing another lawsuit. I thank them cause now I can counter sue for breach of contract with thier bad behavior, I can let the world know my story and how they happily harassed a family with a disabled husband and 2 kids, during covid, to the world on my socials. Ill also involve the news stations. Stay tuned.
You'll want to learn about this company that has discriminated against minorities, disable people, and gay people for several years. You'll want to learn how they falsifued evidence in court to try to win court cases. And how when they still lose they increases the harassment. The most important story is how they didn't care about the harm and stress they caused my family, how the harm and stress lead to my husband's decline and eventually his death.
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April 2025 by Sam Anguiano
I have been renting from Austin Fleck Property Management for at least 18 years. When ever there is a issue with the property they are very fast and efficient with their vendors to take care of it. Mandee who my Son and I have dealt with .Always Always is there to answer our questions . Also it is a relief that knowing your rent money is going where it needs to go. Not shady at all. Top notch property Management.!!!!
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March 2025 by Juan G
Worst company to apply for.
Applying with Austin Fleck has been disappointing, Frustrated and stressful to me and my family and has caused an impact.
They claim that applications are processed in the order they are received, but the experience was horrible.
The property was listed for 3 days I went to the website to make sure. I immediately got a tour March 6 I quickly applied that same night and got an email the next business day that they needed more information. I sent them an email and waiting for a response.
I waited for a response. I had finally got one stating that my application was approved.
I was excited but then they asked for photos of my current residency.
That day I was working because I’m also a college student. I even left home early to take pictures of my current residency knowing that I wouldn’t get paid for hours missed.
Took the picture and sent them immediately.
I waited and waited for that email. I had the deposit ready and funds to secure the home because my lease is about to end and it’s stressful because I go to school and work and took time out from my class and work so I can be ready for that new home.
However I opened my email ,and received disappointing news stating that a customer had already made a deposit and that the home is pending and no longer available What a deposit? I didn’t have a chance to put a deposit. Then why was my application approved?
I feel like my application was not honored and i submitted and I did everything immediately. I believe “ first come first serve” was not honored.
I was not given time within less than an hour someone else was approved I was approved and didn’t get a chance what a horrible service that is.
This process was not fair seemed unprofessional.
We spent over $100 on application fee for nothing. Such a waste of time and money as a college student spending $100 on application fee is worthless
This property management suck like any other management company doesn’t care about their customers all they care about is their money. Those $100+ I won’t get back. I feel like I was ripped off and scammed.
All they told me was took look at their website and we can transfer but their is nothing available in the area and now I have no home and I have to spend more money because this management keeps your money so beware because their process is not fair I warn you this experience felt a waste of time and money regardless of what they claim.
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March 2025 by Sam Malouff
I'm a tenant with Austin Fleck and I've had a great experience with them for about two years now. The whole team is friendly and the communication is top notch. The portal they use for payments and work orders is easy to use and we always get a response right away. We had a tough time maintaining our landscaping and Austin Fleck was not only understanding, but they helped us fix the issue and saved us a bunch of money, something I doubt any other companies would do. So we are extremely grateful for Susan and her team. If I ever own a rental property in the future I will definitely be hiring them.
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March 2025 by Patricia Christensen
Most people try to steer away from property management companies when looking to rent, but Austin-Fleck property management has been a blessing to work with! The agents get back to you fast and friendly and they make living here feel like our own home. They are also super duper quick to respond to work orders! Not that we’ve had a lot wrong with the home (it’s been absolutely perfect) just a couple small things like the backyard gate not latching properly and a bush getting uprooted in a storm; they were right on top of it when we filled out the work order! We are coming to an end on our first year with this management company and have nothing but wonderful things to say about them. Would recommend working with them 10/10 if you’re looking to rent!
-Daniel and Patricia C.
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March 2025 by Eric Mendenhall
This is THE worst rental company I've ever rented through. Gave us our townhouse in horrible condition, constant harrassment with stupid fees, kept our entire security deposit after we professionally cleaned the carpets and painted/sanded any holes in the wall. Definitely avoid these fraudsters.
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January 2025 by whitney rademacher
I’ve had the pleasure of knowing the team at Austin Fleck Property Management for quite some time and have always been impressed by their professionalism, dedication, and fairness in managing properties. It’s clear they take pride in their work, from maintaining properties to handling tenant relationships.
If you’re looking for a property management company that values integrity, I highly recommend Austin Fleck Property Management.
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May 2024 by Gabrielle Martinez
I am a tenant with Austin Fleck and they are great!! Their maintenance response to any issue we have is amazing! We had a water heater issue on a holiday and I was able to get a hold of them right away and they came out the same day to repair it! Maintenance tech was super nice and professional! They actually treat you like the owner of the property not a tenant :)
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May 2024 by Jeanie Carosello
I certainly hope that there is enough space to write all the good comments I want to say about Austin Fleck Property Mgt! Susan and Terry have been a tremendous help in managing multiple properties for us for many years now. Their professional and ethical business practices allow you to "rest easy" regarding your rental properties. They have not raised their management fee since the day we signed with them. At the same time, after market analysis, they have priced our rental properties fairly every year. I could write several paragraphs about the repair service people and companies that they employ. They are all of the highest quality and also fair pricing. We have used several of Austin Fleck's vendors at or own residence due to the quality of their work. Communication with Austin Fleck is superb! I often send emails or call them with questions and their response is always immediate. I have thanked Susan several times for allowing us to take vacations knowing that Austin Fleck will take care of ANY issue that may arise with any of the rentals. I thank God for finding Austin Fleck Property Mgt over a dozen years ago!
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April 2024 by Tammy Ehrett
This is the Best Property Management Agency I have run across. They are very thorough and run their agency very professionally! I recommend using them. Not only do they do a wonderful job...they are the best service for the best price!!
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April 2024 by Nancy Horvath
Austin and Fleck Property Management is a valuable resource for any rental property owner. They have managed our properties for many years and have always promptly and responsively responded to all inquires. Their professional property management expertise is invaluable. I highly recommend them.
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April 2024 by Daniel Vazquez
I have worked with Austin Fleck for several years now. They are a great company to work with. The staff is very professional and knowledgeable.
