-
October 2023 by Dale S.
If I could no stars I would. Show up to the bank at 4:59 and the lady already walking out of the bank shows me her phone and says it's 5:00. How is the door locked to not let me in and you already have a bag on your shoulder. Might not be a big deal to some but at least walk out the door after you truly close
-
August 2023 by Kristen M.
do not go here for currency exchange. 1 hour later and we walked out. they are incompetent.
-
February 2023 by Jonathan P.
I've been coming to this branch location since 2015. The changes that occurred about two years ago - when branch manager Scott left - have been absolutely terrible. Now there is Very poor customer Service. Previously, Scott and his staff greeted you, they offered to help you, they sought to resolve issues. Now the current staff says "we can't help you, call the customer service line." It's been a disaster. I had a hold on a large business deposit that caused other expenses to bounce. When trying to speak to someone I got passed around and after waiting told no one there could help me. On another occasion, I came in debit card issue and was told it would be a 2 hour wait. On another occasion I came in at 5min till they close and they locked the door! Quick to get you out and not really help you. It's been frustrating for the last couple years. I try to stay out of the branch now. But when there is business that must be transacted you want to be able to turn to your banking institution and find help. Not be told "we can't help you."
-
April 2022 by Bailey O.
In the past when we've come here to take care of things I didn't really like the way we were treated. However two weeks ago we came in and we spoke with Christopher, I think his name was. He was so kind and helped us with what we needed done. This man needs a raise and a promotion. He had amazing leadership skills and was very knowledgeable about everything.
