Banner Urgent Care provides fast and convenient care for a variety of health concerns, including injury and wound care, urinary tract infections, bronchitis, sore throat, insect bites, sinus infections, sprains, and lacerations. They offer services such as flu tests, RSV tests, flu shots, x-rays (when a technician is available), sports physicals, stitches, and additional diagnostic tests. Their COVID testing services include PCR, travel, and procedure testing. The nurse practitioner was described as very kind, attentive, and knowledgeable, listening to the patient's concerns and communicating well throughout the appointment. The wait time was as expected after work hours, around an hour. The check-in process was easy and paperless, and the front desk staff was kind. Many patients have had positive experiences at Banner Urgent Care, describing it as their favorite and praising the friendly and attentive staff. Patients often schedule appointments ahead of time, resulting in minimal wait times, sometimes less than 5 minutes. The overall experience is consistently described as great, with patients being in and out in less than an hour.
Very pleased with the process and the way the staff treated me.
December 2023
The NP was very kind, attentive, and knowledgeable. He listened to my concerns and communicated nicely throughout the appt. Wait time was as expected after work hours - about 1 hour. Overall great experience. Check in was easy and paperless. Front desk staff was kind.
October 2023
I had a pleasant visit to Banner Urgent Care.I had reserved an appointment earlier in the day so when I got there the wait was minimal. From the lady that checked me in, the two healthcare professionals that asked questions and took my vitals to the nurse practitioner that examined me, I was very satisfied with the experience!... read full comment