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November 2023 by Ray Weaghington
Just had my brakes done and the whole process was exceptional. Mike made sure to diagnose the correct problem on a test drive. Great service and staff and excellent eye for detail. I highly recommend this establishment.
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October 2023 by Travis Cito
The service at this location is the best! My girlfriend & I have had nothing but the best customer service & expert advice when it comes to car repairs! Miguel, Barry and the rest of the team always treat us very well and answer any questions we have! I highly recommend this location for all your car needs!
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October 2023 by Vanessa Shepherd
This place is absolutely awesome. Excellent customer service! Service advisors are professional and honest. I got a radiator replaced in my 2011 Honda and they did an awesome job. I would recommend this place to anyone!!
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October 2023 by Andrew Garner
I took my truck in for an alignment. The staff was friendly and professional and completed the work quicker than estimated. We've used this Brakes Plus location for other work and have been happy with their service each time. I would not hesitate to use them in the future and highly recommend them.Service: General repairs & maintenance
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October 2023 by Danni Truran
Needed a brake change and came in last minute. They were able to take my car right away and get it fixed same day.Staff was beyond friendly and even had coloring pages and crayons for my toddlers. Would absolutely come here again for service.
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September 2023 by Jareth Lopez
The team here is very professional and helpful. Everyone was respectful and explaining issues with my vehicle and what needed to be done, making sure I understood. The parts I needed for my vehicle were not on hand but still got delivered same day and they were able to complete the job same day, great work ??
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September 2023 by KT KT
This used to be a high quality store that did all types of service repairs. A new crew of employees. Now it seems they want to pick the low hanging fruit and send you to the dealerships for any real repairs beyond oil change & brake pads/rotors. Back in the day I’ve had some good experiences at this store.
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August 2023 by Steven
Prices there were in line with other places, I saved a little bit but what I got most importantly was a feeling of trust. I had brought my car from a different service place that left me feeling like I couldn't trust them.Even though this place found a similar problem the other one just didn't make me feel like I wouldn't get taken advantage of. And here they were super friendly and even drove us home while we waited for the car, and then even came and got us back! So if you need stuff done, check them out.
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August 2023 by Srikant Srinivasan
Excellent service . My car needed brake pad replacement. They guys here are very professional. They listed all the problems after thorough check and provided a very reasonable quote. Nick and Miguel were very helpful. They did complete diagnostic of my vehicle and explained the work needed to be done. Happy with the service and will definitely be visiting in future as well as referring others to this location.
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August 2023 by Corinna Rosenkilde
Needed brakes and they beat the competitor by a long shot. Spoke with Nick over the phone and he was very friendly and informative. They got me in quick and finished right at the time they said they would. Cooper shuttled me to and from home so I wouldn’t have to hang in the shop the whole time and was great company on the drive. I will definitely be back!Service: Auto brake repair
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August 2023 by G R
Drove from out of state and our AC gave out on the way here! Took it to brakes plus and they were so friendly and helpful. Really professional group of mechanics who helped us out quickly so we could get back on the road! Taking my car here anytime we have mechanical issues.
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August 2023 by Chris R
Yesterday I had a strange leak coming from my car. I couldn’t figure out what it was or where it was coming from. Felt like everywhere on my way home from work was too busy to take a look and the dealer was booked out for weeks. Then I remembered Brakes Plus was right by where I live and Helped me out on previous vehicles and decided to see if they could help. 2 minutes after coming in the door Barry had my car on the lift to check it out. He was able to pin point where the leak was coming from, and even showed me personally that it was just my window washer fluid. Luckily my car is still under warranty, so Barry sent me on my way at no charge to get it taken care of with the dealership. It’s so hard to find quality and trustworthy businesses to rely on but this is certainly one. I will only be taking my car here for all future maintenance and repairs. If I could give more than 5 stars I would.
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August 2023 by Rick D.
The staff here is awesome, they replaced our brakes front and back and rotors for a fraction of the price Mercedes Benz. They got it all done same day and were in communication with us and extremely helpful. They did a great job, and we recommend Brakes plus
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July 2023 by Aymen Duckett
Beat the price of bigger dealership by 250 dollars same day service . They were awesome Michael and Nick super team over there thank you to them both !!
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July 2023 by Richard Bean
Nick did an amazing job getting me taken care of. He personally went to pick up a part and worked the phone for almost an hour to find the part. The truck was ready early so I could get off on my trip. Thanks Nick and the whole Gilbert Brakes Plus teamService: Auto brake repair
