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December 2023 by Jaie Y.
Service was amazing. I took in my car in for an oil change. They were able to get me in last minute/same day. They offer free shuttle service and were able to drop me off and offered to pick me up right away. Loved they texted me updates and an inspection report. Prices were pretty good. Would recommend 100% and will be back again.
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November 2023 by Bethany T.
My daughter took her car here for an oil change and because the check engine light was on. The car was sputtering a little when key would turn before starting the car. They told us it was the high pressure fuel pump. Quote was $2,600 on top of the $165 diagnostic that they told me would NOT be applied to the cost of repairs. We picked up the car and took it to a different shop. Same diagnosis. Quote...$1,250 including the diagnostic. Will not be back. Overpriced beyond belief. We called a 3rd shop as well who said the quote was way too high. Do your homework on costs before agreeing to any repairs here. I know they will say my name is not in the system...that is because it was my daughter's car but I was the one who picked up and talked to the shop because she was at work and unable to.
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November 2023 by Janet Myers
David was kind and helpful. The prices were reasonable. Darcy, with the courtesy shuttle, was great & prompt. I enjoyed talking to her. We will be going to this location again for any of our car needs. Thank you!
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November 2023 by Misty Alexander
I have been to the dealerships and had the long waits or the oversights. I have been to Jiffy Lube where I thought I paid below the average for pretty good service. I looked for another place to service my vehicle after the Jiffy Lube changed ownership. I read reviews on Christian Bros. and they were all good. I set up an appointment at the one on Pecos. When I walked in, I was impressed with the cleanliness and decor. I texted a friend about the fragrance in the air and we joked about the up charge I might find on my bill. They did quality work and the price was cheaper than Jiffy by a lot. I was extremely surprised and happy with the care.
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November 2023 by Rose Blanco
Very happy with this location. They gave a thorough inspection and They were honest about the things that needed to be done and didn’t overcharge me. Really glad I brought my car here.
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October 2023 by Will M.
After paying $1300 to fix the problem, they created a new problem and would not fix their mistakes and try and charge me more money. They kept trying to up sell more work for thousands of dollars. I took my car to Alan's Automotive and they fixed it in an hour at 1/2 price because Christian bros disconnected the actuator so i would go back. I will never do business with them again and would not recommend them.
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October 2023 by Tina Hatziathanassiou
They were very professional and explained everything in detail. We were able to get the car in for service the next day, while other places were a 3 week wait. They worked out the details with our warranty with no effort from us. Highly recommend.Services: Electrical repair
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September 2023 by Sam A
Not much to add with a 4.9 star rating. Drive by the place, its usually packed with cars. Kevin and team are amazing. They are honest and do a fantastic job, always taking time to talk and answer questions. I took one of my cars in thinking I had an oil leak. The inspection shows no oil leak, just condensation runoff. How honest is that. I got the oil changed and a brake fluid flush. All good. I have an older pick up that had issues, but Christian Brothers did everything to fix it even though I had to take it back once. No charge on the second visit. Great warranty also. I will be taking my Wife's car there going forward, we have a warranty on it. I highly recommend Christian Brothers on Pecos in Gilbert. Call ahead if you can, they are typically booked a couple days out.
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August 2023 by Peyton Bobbitt
Christian Brothers Automotive Gilbert-SanTan makes things right! I brought in a used Mazda CX5 for a pre-purchase inspection and Anthony reviewed that no major or minor concerns were apparent on the vehicle. I purchased the vehicle due to this recommendation, but, when driving the vehicle home, I found the steering wheel shaking significantly when braking. I took it to a nearby mechanic to inspect this concern, and they found an estimated $2,500 in necessary repairs to resolve the extensive defects with the vehicle’s brake mechanics. I returned to the CB Gilbert location where Anthony kindly received my concerns and set up an appointment to reevaluate this discrepancy. Following reevaluation, they too found the discrepancy to be present and the condition of the vehicle to require repair. Owning to this lapse of service, the store manager Kevin submitted to cover ALL repairs to remedy every item of concern. Kevin went above and beyond my expectations to correct this oversight. I continue to choose Christian Brothers Automotive to service my vehicles because of the honest and transparent service I receive.Services: Steering & suspension repair
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August 2023 by Denise and Glen Patterson
I like the fact that they emailed me as well as sent a text on what was going on with my car. That way we could discuss how to move forward with the repairs it needed. The front office guys as well as the tech that repaired are car were awesome.
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August 2023 by Faith Storie
The best automotive experience time and time again! Scheduling is a convenient, service is super fast and they’re SOOO affordable and honest! I’ll never go anywhere else!Services: Auto maintenance
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July 2023 by Greg Davis
Trust. I felt completely at ease knowing my friends at CBA would take care of me. It was difficult finding someone to work on European cars, especially high performance volkswagons. But from the word "yes", I knew I made the right decision. The approval process by text made things very easy. And the work was done the very next business day. Everyone from the front desk to the mechanics were very friendly and courteous. Thank you to all the CBA employeesServices: Auto engine diagnostic
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July 2023 by Bonnie M.
Bryan was great will definitely be going there again when i ever have a problem. The place is clean and the people were very nice, i like the idea they take you home and pick you up too.
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July 2023 by Kelsey Waller
DO NOT BRING YOUR CAR HERE. A mistake I will NEVER be making again. They ran a diagnostic and later openly admitted to COMPLETELY missing a major engine issue that caused the car to be a total loss. But only after charging us 2 grand to fix "another" issue in the same area... And when we brought up our issues to them civilly, the manager told us to kick rocks and sue if we wanted anything for the car they ruined. Save your car, your wallet, and your hope that there are decent people left in the world and go ANYWHERE ELSE.Service: Engine repair
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June 2023 by Kelsey W.
DO NOT BRING YOUR CAR HERE. A mistake I will NEVER be making again. They ran a diagnostic and later openly admitted to COMPLETELY missing a major engine issue that caused the car to be a total loss. But only after charging us 2 grand to fix "another" issue in the same area... And when we brought up our issues to them civilly, the manager told us to kick rocks and sue if we wanted anything for the car they ruined. Save your car, your wallet, and your hope that there are decent people left in the world and go ANYWHERE ELSE.
