The COACH store provides excellent customer service with a patient, helpful, and knowledgeable staff. Employees are friendly and work together to help customers find the perfect bag or gift, offering suggestions without pressure. The service is described as impeccable, attentive, and going above and beyond, even with tasks like cleaning items and carefully wrapping purchases. While one visit noted a slow wrapping process, customers report being very happy with their purchases and overall shopping experience. Many state they will definitely return to this store for future purchases.
Great service and very professional. The young guy with tattoos helped me out, he was awesome! It was a quick errand, but it was easy and smooth
January 2026
My great grand babies bought mini coach handbags with their Xmas money. The bags were on sale which was a plus.
December 2025
Went in store today to show my mom some of the new arrivals, and Jason was helping us look through bags and go through options. He was the sweetest and so helpful! He knew so much about each bag and helped us select a matching wallet for my maple empire 134. Great experience!
